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28 May 2024 by Mercedes - Customer Service.
Many thanks for sharing your experience, your feedback is very important to us. Best regards.
29 Sep 2022 by Mercedes - Customer Service
Many thanks for your review, we really regret the defects in the picnic service, and we move on your comments to the person in charge so that necessary corrections can be made. Best regards.
30 Mar 2022 by Mercedes - Atención al cliente.
Muchas gracias por sus comentarios, es un placer saber que tuvo una agradable estancia con nosotros. Un cordial saludo.
28 Feb 2020 by Mercedes - Customer Service
Many thanks for posting your score regarding your stay. Best regards.
29 Jan 2019 by Atencion al cliente
Thanks very much for your kind words. we hope see you again in your next trip to Madrid
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Puerta de Toledo. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel Puerta de Toledo offers 169 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature Select Comfort mattresses. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
On-site venue – This bar only serves light fare.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property uses solar energy.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
