Hotel Puerta de Toledo

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Puerta de Toledo

Lobby
Select Comfort beds, in-room safe, desk, laptop workspace
26-inch LCD TV with satellite channels, TV
Front of property
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Glorieta Puerta de Toledo 4, La Latina, Madrid, Madrid, 28005
  • El Rastro
    ‪7 min walk‬
  • Plaza de España - Princesa
    ‪12 min walk‬
  • San Miguel Market
    ‪14 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪26 min drive‬

Room options

Double room with rollaway bed

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Family Room (2 Adults 2 Children)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

Standard Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Puerta de Toledo

Central hotel with a 24-hour front desk connected to a shopping center in Madrid
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk.
Hotel Puerta de Toledo offers 169 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Select Comfort mattresses. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Puerta de Toledo. During your stay, you'll be connected to a shopping center, and just a quick walk from Royal Basilica of San Francisco el Grande. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 14 minutes by foot from Plaza Mayor and a 4-minute drive from Gran Via
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Puerta de Toledo. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 13 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Handrails in stairwells
  • Hardwood flooring in room
  • Magnifying mirror
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Select comfort bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch LCD TV
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 13 per person
  • Self parking fee: EUR 22 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Puerta de Toledo
Hotel Puerta de Toledo Madrid
Puerta de Toledo
Puerta de Toledo Madrid
Puerta De Toledo Hotel
Hotel Puerta Toledo
Puerta Toledo Madrid
Puerta Toledo
Hotel Puerta Toledo Madrid
Hotel Puerta de Toledo Hotel
Hotel Puerta de Toledo Madrid
Hotel Puerta de Toledo Hotel Madrid

Hotel Puerta de Toledo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 372 out of 802 reviews" "
Rating 8 - Good. 323 out of 802 reviews" "
Rating 6 - Okay. 76 out of 802 reviews" "
Rating 4 - Poor. 22 out of 802 reviews" "
Rating 2 - Terrible. 9 out of 802 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience with friendly and helpful staff. However, hotels these days shouldn’t assume that two people sharing a room are a same-sex married couple sharing the same surname.
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kind staff, easy check in and out, nice breakfast buffet. Excellent overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Paulo, Ossining

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location, Clean, restaurant ,service, FRONT Desk best in Spain ,, thanks for everything
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sara and Sandra at reception were most welcoming and helpful and patient with recommendations, directions and printing our boarding passes
Stayed 3 nights in Oct 2024

8/10 Good

Ronald D

Travelled with partner
Liked: Cleanliness, staff & service
Good location and nice room for the price. Also liked the coffee shop in lobby.
Stayed 1 night in Oct 2024

4/10 Poor

Sorin

Liked: Cleanliness
Terrible beds …..
Stayed 1 night in Sep 2024

10/10 Excellent

Suhaib Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Staff waa excellent and great location. We will stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

amor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Yania

Stayed 2 nights in Sep 2024

8/10 Good

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities
Small ambitious property . Rooms ok but to small. Ways to small. Very clean and very friendly staff. Would recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Muy bien ubicado
Stayed 13 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a tub and fridge
Stayed 1 night in Aug 2024

6/10 Okay

Gustavo

Stayed 7 nights in Jul 2024

8/10 Good

Qing Yu

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, walkable to the city and Metro nearby. Nice quiet area, but close to city.
Stayed 4 nights in Jun 2024

10/10 Excellent

Flor de María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alfonso B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice but there limited restaurants nearby.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in our 41 day tour of Spain and Italy.
Stayed 1 night in Jun 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our stay. The hotel exceeded our expectations! The room was more spacious than I was expecting, very nice bathroom. It was very clean and the staff were very helpful with everything. It is a minute walk to access the subway, which was very convenient. I would definitely stay here again.
Stayed 7 nights in May 2024

10/10 Excellent

aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Madrid
Great stay in this perfectly located hotel in Puerta de Toledo. It’s literally a 15 minute walk to the Palacio Real and most major spots to sightsee in the old town. Metro station is across the street, and bus stops as well. Supermarkets and restaurants nearby. Room was spacious and comfy, hotel staff was very friendly. I would definitely stay here again on my next visit to the Spanish Capital
Stayed 2 nights in Apr 2024