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Hotel Puerta de Toledo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Puerta de Toledo

Lobby
Front of property
Select Comfort beds, in-room safe, desk, laptop workspace
26-inch LCD TV with satellite channels, TV
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Glorieta Puerta de Toledo 4, La Latina, Madrid, Madrid, 28005
  • Puerta de Toledo
    7 min walk
  • 100 Montaditos
    1 min walk
  • Puerta de Toledo Station
    2 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Double room with rollaway bed

Double room with rollaway bed

Double room with rollaway bed

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Puerta de Toledo

Central hotel with a 24-hour front desk connected to a shopping center in Madrid
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk.
Hotel Puerta de Toledo offers 169 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Select Comfort mattresses. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Puerta de Toledo. During your stay, you'll be connected to a shopping center, and just a quick walk from Puerta de Toledo. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 14 minutes by foot from Plaza Mayor and a 2-minute drive from Royal Palace of Madrid
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Puerta de Toledo. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 13 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Handrails in stairwells
  • Hardwood flooring in room
  • Magnifying mirror
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Select comfort bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch LCD TV
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 13 per person
  • Self parking fee: EUR 22 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Puerta de Toledo
Hotel Puerta de Toledo Madrid
Puerta de Toledo
Puerta de Toledo Madrid
Puerta De Toledo Hotel
Hotel Puerta Toledo
Puerta Toledo Madrid
Puerta Toledo
Hotel Puerta Toledo Madrid
Hotel Puerta de Toledo Hotel
Hotel Puerta de Toledo Madrid
Hotel Puerta de Toledo Hotel Madrid

Hotel Puerta de Toledo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 793 reviews" "
Rating 8 - Good. 320 out of 793 reviews" "
Rating 6 - Okay. 76 out of 793 reviews" "
Rating 4 - Poor. 22 out of 793 reviews" "
Rating 2 - Terrible. 9 out of 793 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Muy bien ubicado
Stayed 13 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a tub and fridge
Stayed 1 night in Aug 2024

6/10 Okay

Gustavo

Stayed 7 nights in Jul 2024

8/10 Good

Qing Yu

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, walkable to the city and Metro nearby. Nice quiet area, but close to city.
Stayed 4 nights in Jun 2024

10/10 Excellent

Flor de María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alfonso B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice but there limited restaurants nearby.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in our 41 day tour of Spain and Italy.
Stayed 1 night in Jun 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our stay. The hotel exceeded our expectations! The room was more spacious than I was expecting, very nice bathroom. It was very clean and the staff were very helpful with everything. It is a minute walk to access the subway, which was very convenient. I would definitely stay here again.
Stayed 7 nights in May 2024

10/10 Excellent

aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Madrid
Great stay in this perfectly located hotel in Puerta de Toledo. It’s literally a 15 minute walk to the Palacio Real and most major spots to sightsee in the old town. Metro station is across the street, and bus stops as well. Supermarkets and restaurants nearby. Room was spacious and comfy, hotel staff was very friendly. I would definitely stay here again on my next visit to the Spanish Capital
Stayed 2 nights in Apr 2024

10/10 Excellent

Pablo jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar, comodidad , buena ubicación
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located,
Stayed 5 nights in Dec 2023

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Nuraida

Stayed 6 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Rosa Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

griseldada

The rooms are not soundproof.
Stayed 2 nights in Oct 2023

6/10 Okay

Jorge

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property should at least have drinking water in fridge is the basic stuff . In other properties we have more stock in the fridge which of course we pay at the check out
Stayed 1 night in Sep 2023

8/10 Good

Ernest Chandana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not happy with the manager or the stay !
Firstly the manager of this hotel need to learn hospitality. This is the first time in all hotel stays that I'm told you are not allowed to bring any personal bag to the breakfast room. If you have checked out and in a rush to go home, where do you leave your bag? for the record, this is not a check in bag, but this is a laptop bag with your laptop, passport, money and all. They expect to keep this in reception. What security do we have in this exercise ? I'm not sure I will stay in this hotel again.
Stayed 1 night in Oct 2023

6/10 Okay

Sandra

Travelled with family
The lobby is very small and dark. Pictures on site are deceiving. The location has homeless in front of the hotel and feels uncomfortable. Room was clean but small and same with bathroom. I would not stay here more than 2 nights if need be.
Stayed 8 nights in Jun 2023

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and modern and comfortable and very clean. The breakfast is amazing.
Stayed 1 night in Jul 2023

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Place is quiet, far from the busy tourist areas. But the staff at the cafe area is not tourist friendly, she’s not accomodating
Stayed 3 nights in Jun 2023