Hotel Emperador

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Emperador

Exterior
Outdoor pool, pool loungers, lifeguards on site
Outdoor pool, pool loungers, lifeguards on site
Outdoor dining
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Lope de Vega Theatre
    ‪1 min walk‬
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double or Twin Room

8.6 out of 10
Excellent
(115 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room (Interior)

8.4 out of 10
Very good
(16 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

Habitación Club Pemium balcon

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Emperador

Hotel with a fitness center, steps from Gran Via
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the breakfast at Hotel Emperador. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • The coffee shop/cafe, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Gran Via and 9 minutes by foot from Puerta del Sol
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 19 for adults and EUR 19 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1018 out of 1447 reviews" "
Rating 8 - Good. 300 out of 1447 reviews" "
Rating 6 - Okay. 83 out of 1447 reviews" "
Rating 4 - Poor. 21 out of 1447 reviews" "
Rating 2 - Terrible. 25 out of 1447 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast was miserable.
Stayed 1 night in Oct 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jorge, Mexico

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Noreen

Stayed 3 nights in Oct 2024

10/10 Excellent

Nilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hotel's Roof Top
Stayed 1 night in Oct 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el sevicio,la limpieza,,la atencion de los empleados,la información que brindan erc etc
Stayed 4 nights in Oct 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location . Room Was spacious and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Lillibeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, bright hallways, friendly staff and beautiful rooms right on the Gran Via. Breakfast is good, but is the same everyday. My family and I felt safe and comfortable, we didn’t want to leave! Would stay here again.
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Property conditions & facilities
Very nice hotel.Friendly helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yamily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, the staff, very clean and beautifully decorated hotel. Highly recommended
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel overall was very nice and it was centrally located next to everything. The only 2 things that we didn’t like was our shower was draining which led to water coming out of the shower and the room smelled a little musty. We never mentioned anything to management because we were only there for 2 nights. The rooftop restaurant and complimentary breakfast were excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking to the major attractions. Rooms are fine but nothing special. Breakfast was good. Overall, definitely worth considering.
Stayed 4 nights in Sep 2024

10/10 Excellent

Eliades

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🍺🍺🍺🍺🍺🍺🍺🍺🍺🍺🍺🍺
Weather was perfect, location was great
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice people!!! Walkable
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Maree

Stayed 4 nights in Sep 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast! Amazing location ! Nice staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrice, ROSEVILLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room good size and clean
Stayed 7 nights in Sep 2024

10/10 Excellent

Madlena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2024