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Hotel Emperador

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Emperador

Exterior
Outdoor pool, pool loungers, lifeguards on site
Outdoor pool, pool loungers, lifeguards on site
Outdoor dining
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪9 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Emperador

Hotel with a fitness center, steps from Gran Via
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the breakfast at Hotel Emperador. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • The coffee shop/cafe, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Gran Via and Plaza de España - Princesa
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1084 out of 1540 reviews
Rating 8 - Good. 321 out of 1540 reviews
Rating 6 - Okay. 87 out of 1540 reviews
Rating 4 - Poor. 23 out of 1540 reviews
Rating 2 - Terrible. 25 out of 1540 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAMS, ORLANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and Roof Top Bar is Perfect
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is situated in the center of the city on the Gran Via Avenue. Then it is great and in the theaters area . Close to the most important sites of Madrid. the attention to us was kindly. This is an hotel that is excellent for everyone that want to enjoy and know Madrid.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zongkui, North Chelmsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, very good breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

William, Broxburn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean, functional, efficient, professional staff and very centrally situated.
Stayed 3 nights in Dec 2024

8/10 Good

SILVIO, MIAMI

Stayed 2 nights in Nov 2024

10/10 Excellent

Rodolfo, San Salvador

Stayed 1 night in Dec 2024

10/10 Excellent

mirtha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia Lili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

mirtha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff is amazing! they are always ready to serve you, and assist you in every detail or needs that we may have, we are super happy, and we recommend this Hotel to our friends and family... We have stayed in Hotel Emperador many times before and we always come back to Hotel Emperador every time we travel to Spain.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

GEORGE

Stayed 3 nights in Nov 2024

2/10 Terrible

Luisanna

Stayed 1 night in Nov 2024

10/10 Excellent

J W

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and a central situation. Staff helpful and friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely experience at this hotel and my room was absolutely beautiful. I really like the little amenities too.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Do not go here if you value your sleep. The rooms lack any form of soundproofing. I could hear people talking in the hallways incredibly loudly, especially when they were waiting for the lift as my room was near it. It's in a convenient location, was fairly clean, staff were fine, but one of the main reasons for a hotel is sleep, and with the noise issues, it's absolutely not worth it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly, great breakfast buffet. The location was ideal to see the city Christmas displays, couldn't have been a better location in Madrid. Also close the theaters and shopping and many restaurants. I would love to go back in warmer weather the rooftop bar is open for the view.
Stayed 1 night in Dec 2024

8/10 Good

Luis

Stayed 3 nights in Nov 2024

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good location and the people was nice
Stayed 12 nights in Nov 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kejia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bottle water was provided for the first day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angel Alejandro

Stayed 3 nights in Nov 2024

10/10 Excellent

Tomas D

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, this was the second time I stayed at this hotel and I'm already thinking about booking this hotel again the next time I travel to Madrid. I'm also recommending it to my friends. The hotel is centrally located, with good service and very friendly staff, and good cleanliness.
Stayed 6 nights in Nov 2024

10/10 Excellent

Borras

Love this hotel. Great location and excellent staff!
Stayed 1 night in Nov 2024

2/10 Terrible

Axel, Gran Canaria

Stayed 1 night in Jul 2024