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Hotel Emperador

4.0 star property
VIP Access

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Photo gallery for Hotel Emperador

Exterior
View from property
Outdoor pool, pool loungers, lifeguards on site
Outdoor dining
Outdoor pool, pool loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Lope de Vega Theatre
    ‪1 min walk‬
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel Riu Plaza España

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
4.7 out of 5, Exceptional, (3862)
The price is €267
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hotel Riu Plaza España

About this property

Hotel Emperador

Hotel with a fitness center, steps from Gran Via
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the breakfast at Hotel Emperador. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • The coffee shop/cafe, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Gran Via and Plaza de España - Princesa
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 19 for adults and EUR 19 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1048 out of 1486 reviews
Rating 8 - Good. 306 out of 1486 reviews
Rating 6 - Okay. 85 out of 1486 reviews
Rating 4 - Poor. 23 out of 1486 reviews
Rating 2 - Terrible. 24 out of 1486 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Nov 2024

8/10 Good

YUN FUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is old but room was renovated. Bedroom is very good. Shower stall in bathroom is tight. I am 5’2” with a small frame and I still found the shower area small. Room is non-smoking, but smelled like cigarette when we checked in. Hotel is on Grand Via which is a very busy street with lots of tourists and shoppers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

curtis

Liked: Amenities
Disliked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed every moment.
Bathroom is important and it has been always super clean, as the moquette in the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff. Doina who cleaned our room was very friendly and efficient. Great location close to everything. A small issue with noise traveling between rooms. Overall excellent stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the top terrace a nice place to meet and share with family and friends. Staff in the terrace A , specially Barbara. Very nice place.
Stayed 2 nights in Nov 2024

8/10 Good

Jakub

Liked: Cleanliness, staff & service, amenities
Nice and comfortable hotel, if you like to be in the central spot. Downsides include noisy and a bit dirty surroundings. Hotel is undergoing upgrade, if you get a worn-out room, ask for a different one. This worked for me perfectly and got clean, fresh room that was just perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Daile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, excellent services
Stayed 2 nights in Nov 2024

10/10 Excellent

Honglan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. cleanness, good breakfast
Stayed 2 nights in Oct 2024

8/10 Good

william

Accessible to everything, as what they say “ gran via is the broadway of madrid
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose, Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2024

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

alex

Stayed 6 nights in Nov 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and good service.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right in the heart of Madrid where you can walk to some major attractions; however, since it’s an older hotel the walls are thin and you hear everything from doors closing, to people talk next door, etc…
Stayed 4 nights in Nov 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upgraded to a suite due to my Platinum status with Expedia and had a wonderful stay !
Stayed 2 nights in Nov 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with exceptional views of the Royal Palace and the Almudena Cathedral.
Stayed 1 night in Nov 2024

10/10 Excellent

SHIFENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and walkable to most of the tour attractions..
Stayed 2 nights in Nov 2024

10/10 Excellent

Sasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the facilities, The roof top and the location.
Stayed 1 night in Oct 2024