Hotel Emperador

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emperador

Exterior
Outdoor dining
Outdoor pool, pool loungers, lifeguards on site
View from property
Outdoor pool, pool loungers, lifeguards on site

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    1 min walk
  • Plaza de España - Princesa
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room (Interior)

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Triple Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

Habitación Club Pemium balcon

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Emperador

Hotel with a fitness center, steps from Gran Via
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the breakfast at Hotel Emperador. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • The coffee shop/cafe, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Gran Via and 9 minutes by foot from Puerta del Sol
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 19 for adults and EUR 19 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 989 out of 1416 reviews" "
Rating 8 - Good. 300 out of 1416 reviews" "
Rating 6 - Okay. 81 out of 1416 reviews" "
Rating 4 - Poor. 22 out of 1416 reviews" "
Rating 2 - Terrible. 24 out of 1416 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is highly recommended. The location is perfect and Bus 001 to roam around the city is a big plus.
Stayed 3 nights in Sep 2024

4/10 Poor

Armen

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were very old and small, don’t think I got the correct rooms. My sister also stated at the property and the rooms were in lot more better condition. It was horrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations in every way. The accommodations were top-notch, offering both comfort and style. The staff was incredibly friendly and attentive, ensuring a pleasant stay. Additionally, the hotel's prime location provided easy access to key attractions and amenities. I highly recommend this hotel for an exceptional travel experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

mersedeh Neshat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked every thing about this hotel, it is a true perfect 10.
Stayed 7 nights in Sep 2024

10/10 Excellent

Clay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very conveniently located in the heart of Madrid. Easy to get anywhere. Room was comfortable and not too small. We were given an "upgraded" room.
Stayed 3 nights in Sep 2024

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel have good ubicacion and good acces to gran via the breakfast is ok bud have some noice in the night
Stayed 4 nights in Sep 2024

10/10 Excellent

Josselyne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We loved our upgraded room..the roif deck was a perfect afternoon visit after walking the area each day. We would return for sure.
Stayed 3 nights in Sep 2024

8/10 Good

janett, sunrise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is good and the staff is great but the rooms dont have sound isolation so you hear your neighbor and the hallway noise. The room bext door had a party and we had to change rooms and the AC did not work
Stayed 1 night in Aug 2024

8/10 Good

Reza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assigned room was small
Stayed 2 nights in Sep 2024

10/10 Excellent

Nura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a very central location, with a very nice roof pool and roof bar (after 9 pm). Breakfast was rich and tasty.
Stayed 4 nights in Aug 2024

10/10 Excellent

fabricio, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, service, location, attention 💪👏
Stayed 2 nights in Sep 2024

10/10 Excellent

Remi, Bromont

Travelled with partner
Liked: Amenities
Very good location downtown of Madrid. The rooftop with the pool is amazing
Stayed 3 nights in Sep 2024

8/10 Good

Sindy

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. It is beautiful, conveniently located, the staff is amazing. Zero complaints. Loved our time here.
Stayed 5 nights in Aug 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an excellent location, close to everything. Rooftop pool and bar were delightful on a hot August afternoon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and helpful! I felt safe and a few block away the shopping was great! The hotel itself had excellent furnishings and was very clean. I felt great and well cared for as a woman traveling alone! The breakfast had many selections of fresh food and great coffee.
Stayed 4 nights in Jul 2024

8/10 Good

Firas, Sterling Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location and staff services, hotel rooms need upgrades.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Wenti

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024