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"The hotel was really nice, in a nice area of Madrid. Slightly away from the city but the Metro was a close walk by away and very easy to get into the ... " More

By S.V01 on Thu 31 Mar 2016

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Skyline

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (views to Castellana)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room (Skyline)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Eurostars Madrid Tower. During your stay, you're just a quick walk from Azca Financial District. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Volvoreta
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 14 minutes by foot from Plaza de Castilla and a 4-minute drive from Santiago Bernabéu Stadium

Eurostars Madrid Tower ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Eurostars Madrid Tower

Everyone (7) Couples (5) Family (3) Friends (1) Other (1)
1 out of 5
This was the worst 5 star hotel I have ever stayed in and I used to be a travel journalist

Posted by on 6 Nov 2022

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4 out of 5

Bank Holiday Break

The hotel was really nice, in a nice area of Madrid. Slightly away from the city but the Metro was a close walk by away and very easy to get into the heart of the city. The staff were friendly and approachable and despite having cold water in the tap, as soon as this was made aware to them, they were up and having this resolved. The TV in the room was very small to what I was expecting, but the channels had a good mix, and you were able to change the language to English which was helpful. The gym was nice, nothing fancy but had all the equipment necessary for a good work out, a bit disappointed with the Spa facilities, as 50Euros for an hour to use this for me was a bit of a rip off seeing as they didn't really have even a swimming pool and not to mention how much the package cost in the first place. Overall was a good experience, but would check the small things in the future like the amenities that are included in the price.

Posted by on 31 Mar 2016

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4 out of 5

Great little get away

Lovely hotel - not really near to any attractions but metro services near by means easy access to all over, Nice way to see Madrid without the hustle and bustle. Really great views especially from the spa.

Posted by on 22 Sep 2015

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5 out of 5
Tolle Lage, gute Anbindung zum Flughafen und ins Zentrum, grosse Zimmer mit weitsicht, ausgezeichnetes und umfangreiches Frühstück in der 30. Etage, freundliches Personal. Infrastruktur teils reparaturbefürftig.

Posted by , from Winterthur on 1 Mar 2023

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5 out of 5
E

Posted by on 19 Oct 2022

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5 out of 5

Posted by on 31 Aug 2021

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5 out of 5

Posted by on 5 Aug 2019

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2 out of 5
not good i buy 140 euro more wih out any reasen they said you have two room booking and i book one room and take one night without tald me

Posted by on 4 Apr 2019

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5 out of 5
super schoenes hotel mit hervorragender aussicht, vor allem vom restaurant. check-in ging schnell und freundlich. jederzeit wieder

Posted by on 26 Feb 2019

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5 out of 5

Posted by on 13 Jan 2019

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Property Features

Eurostars Madrid Tower offers its guests a full-service spa, a 24-hour health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 16140 square feet (1499 square metres) and includes a conference centre. A sauna, multilingual staff, and tour/ticket assistance are also featured at the luxury Eurostars Madrid Tower. Parking is available for a fee.

  • 474 guestrooms or units
  • 30 levels
  • Conference rooms
  • 16140 sq ft of conference space
  • 1499 sq. m of conference space
  • Built in 2008
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Madrid Chamartín Station (1.2 km / 0.8 mi)
  • Metro station: Begona Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Eurostars Madrid Tower offers 474 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Volvoreta – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required.

Lobby bar – This bar specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 21 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurostars Hotel Madrid Tower
  • Eurostars Madrid Tower
  • Eurostars Hotel Madrid
  • Eurostars Madrid Hotel
  • Eurostars Madrid Tower Hotel Madrid
  • Eurostars Madrid Tower Hotel
  • Eurostars Hotel Madrid
  • Eurostars Madrid Hotel
  • Eurostars Madrid Tower Hotel
  • Eurostars Madrid Tower Madrid
  • Eurostars Madrid Tower Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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