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Dear Hotel Madrid

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dear Hotel Madrid

Terrace/patio
Seasonal outdoor pool, pool loungers
Staircase
Front of property – evening/night
Seasonal outdoor pool, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
Gran Via 80, Madrid, 28013
  • Plaza de España - Princesa
    1 min walk
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

View all photos for Deluxe con Terraza

Deluxe con Terraza

Deluxe con Terraza

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor)

Premium Room, City View (High floor)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Pool

Barceló Torre de Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1441)
The price is €325
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Barceló Torre de Madrid

About this property

Dear Hotel Madrid

Boutique Madrid hotel connected to a shopping center, steps from Plaza de España - Princesa
Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and a seasonal outdoor pool. Housekeeping is available on request.
Dear Hotel Madrid offers 162 accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Dear Hotel Madrid. During your stay, you'll be connected to a shopping center, and just a quick walk from Gran Via. Free WiFi in public areas, a restaurant, and a poolside bar are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy international cuisine while dining at Nice To Meet You
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Plaza de España - Princesa and 9 minutes by foot from Royal Palace of Madrid
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A seasonal outdoor pool, a rooftop terrace, and multilingual staff are also featured at the boutique Dear Hotel Madrid. The hotel can provide concierge services and wedding services.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to noon.
Nice To Meet You - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for EUR 36.00 per day; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: EUR 23 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Nice To Meet You

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch smart TV
  • iPod dock
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 20 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.00 per night.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dear Hotel Madrid offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Guido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jiwan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Madrid stay
Nice location, busy street on Gran Via. Front desk were helpful. Bathroom drain in shower was broken. Rooms were clean enough for sure and convenient for a family of 4 with two rooms. Pool area didn’t look so clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karianne

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was great! Reception wasn’t the best. But made up for at the breakfast restaurant, all the best were superstars there. Would maybe be back, but definitely need a more friendly reception staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Norman David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the metro from the airport 28 mins it took. Used the Grand Via exit at Plazza de España we were right at the front door of the hotel .
Stayed 3 nights in Jun 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the place. The staff couldn't do enough for you. Rooms very clean. All the mains sights of Madrid were close by. Roof top plunge pool great after a day of sightseeing.
Stayed 4 nights in Jun 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with very nice staff. Only a couple of down points: - only 1 lift was working our entire stay which meant some long wait times as hotel was fully booked (they did however have engineers working on it) - the rooms could be better sound proofed (quite noisy from the street etc - we were on 6th floor) - the shelving in the bathroom opposite the toilet is a bit of a hazard if your tall - was lovely having the plunge pool and bar area but they are very limited for space around it (not sunbed just cushioned chairs etc)
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Stayed 5 nights in May 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We highly recommend this hotel. Centrally located. Great for walking. Friendly Staff and very clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Stayed 2 nights in May 2024

10/10 Excellent

Jean

Stayed 1 night in Jun 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderfully central hotel and very walkable to many sites. The staff were so helpful and very friendly. Beautiful (but small) rooftop bar/pool area- not much seating but the delicious mojitos made up for it :) Our room was fairly clean except a few boogers on the wall and one on the blanket that we noticed as we were leaving. There was also a rotten apple underneath the shelving that I could see from the other side of the room. So housekeeping could do a slightly better job but overall it was clean. The hotel was able to hold our bags for us until our room was ready and got a whatsapp message when it was ready, slightly earlier than check-in. Would stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed
Stayed 4 nights in May 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Adora

Stayed 3 nights in May 2024

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience but there was storage for clothes.
Stayed 10 nights in May 2024

10/10 Excellent

ARTEMIO, RIVERVIEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third year staying at this hotel and will repeat without a doubt
Stayed 2 nights in May 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Konstantin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Excellent location, super easy to catch all modes of transport, walkable, loads of areas to explore and lots of great restaurants. When we initially arrived the air conditioning wasn't working but they got it working by the next day. The room was nice and clean but the next day we found one of the face cloths on the floor by the made-up bed where we didn't leave it. It was sufficient for the length of stay and the roof-top bar/patio was super cool but drinks were very expensive. The lobby staff were very friendly and accommodating and very nice to deal with.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment truly sets the standard for cleanliness, with impeccably maintained rooms and public areas that left me feeling comfortable and at ease throughout my stay. This hotel is its unbeatable location, with the subway station conveniently located right outside the door. This made it incredibly easy for me to explore the city and get around with ease. Additionally, the surrounding area felt incredibly safe, providing peace of mind during my travels. So many shopping options nearby and a wide variety of dining choices right at your doorstep, there was never a shortage of things to see and taste during my stay. The only minor downside was the overpowering air freshener in the elevator lobby. Omg! it was terrible waiting for the elevator.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxing for couples
Amazing services and stay for first time in Madrid
Stayed 4 nights in Feb 2024

8/10 Good

Polina

Stayed 6 nights in Jan 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Location,location, location! You don't need the RIU, when you have Dear Hotel!
Stayed 3 nights in Nov 2023

10/10 Excellent

Aashish

Stayed 2 nights in Dec 2023