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Hotel Riu Plaza España

4.0 star property

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Photo gallery for Hotel Riu Plaza España

Porch
Reception
2 bars/lounges, rooftop bar, lobby lounge
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
C/ Gran Via, 84, Madrid, 28013
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Gran Via
    ‪2 min walk‬
  • Lope de Vega Theatre
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room (Family)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room (Family)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

Deluxe Room (Superior Twin)

  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

Deluxe Room, Terrace (Superior King)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite Package

Presidential Suite Package

Presidential Suite Package

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View (King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (King)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

Deluxe Room, Terrace (King)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Superior King)

View from room

Deluxe Room (Superior King)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (King)

Deluxe Room (King)

Deluxe Room (King)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin)

Deluxe Room (Twin)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, City View (Superior King)

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, City View (Superior King)

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pool

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1563)
The price is €371
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Barceló Torre de Madrid

About this property

Hotel Riu Plaza España

Eco-certified Madrid hotel in Madrid Centro with bars
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Hotel Riu Plaza España offers 583 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The sightseeing around Hotel Riu Plaza España gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Steps from Gran Via and Plaza de España - Princesa
Hotel Riu Plaza España offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Riu Plaza España.

This 4-star Madrid hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Lobby Bar - This lobby lounge serves light fare only.
Sky Bar - This rooftop bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • Off-site parking within 4921 ft (EUR 32.5 per night)

Food and drink

  • Breakfast available for a fee: EUR 30 for adults and EUR 10 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Lobby Bar
  • Sky Bar

Things to do

  • Bike storage
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (32292 square feet)
  • Meeting rooms - 10

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 109
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 109
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel RIU Plaza España Madrid
RIU Plaza España Madrid
RIU Plaza España
Hotel RIU Plaza España Hotel
Hotel RIU Plaza España Madrid
Hotel RIU Plaza España Hotel Madrid

Hotel Riu Plaza España Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3037 out of 3862 reviews
Rating 8 - Good. 517 out of 3862 reviews
Rating 6 - Okay. 169 out of 3862 reviews
Rating 4 - Poor. 65 out of 3862 reviews
Rating 2 - Terrible. 74 out of 3862 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leilani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Rooftop bar is amazing. Restaurant food was OK.
Stayed 3 nights in Nov 2024

6/10 Okay

Manuel

Liked: Cleanliness, property conditions & facilities, room comfort
Rooftop bar service was terrible! Tempted to leave without paying it took an hour to find a waiter to pay my tab.
Stayed 1 night in Sep 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

JENNIFER, TAMPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean centric and very nice roof top Bar .
Stayed 1 night in Nov 2024

10/10 Excellent

Paloma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vistas fantásticas desde la habitación, que es bonita y funcional. El hotel increíble y la ubicación inmejorable. Volveremos.
Stayed 1 night in Nov 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with lots of amenities, spacious, clean and modern rooms. The hotel is in the center of the city closed to most oif the historical sites.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with lots of amenities to offer. Nice rooms, clean, spacious, and nice city views. The hotel is in the center of many historical sites.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel
La estadía en Riu superó nuestras expectativas. El recibimiento estuvo fabuloso. El carro impecable con vista a la plaza España con esa vista que te quita el habla de lo hermoso que es . Los atardeceres expectaculares. La verdad se merecen tener una quinta estrella!
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & lovely service
The staff were lovely and welcoming. The room was clean & comfortable. The breakfast was bountiful & delicious. I would recommend this hotel for a convenient, easy access location in Madrid.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Ali ilker

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel in Gran Via where everything is. I would highly recommend it.
Stayed 3 nights in Nov 2024

6/10 Okay

Edgar

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Cleaning the worst
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

JOAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Since you come in everything is beautiful except your private chofer is not able to leave you in front of hotel so you have to walk a block with your luggage to come into hotel . Other than this inconvenience, everyone is very nice, they treat you like milionaires . The views of hotel and the 360 bar is wonderful , full of life and sexy . This is more a hotel for young people and couples , not so much for children but you can also bring them alone. The area is very walkable but not quiet , is a very large hotel be ready to see a lot of people and elevators are fast and convenient. I give 5 stars to hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Ania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Nov 2024

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cold robots who don’t know about hospitality
I’ll never stay at another RIU property. We booked these rooms together 6 months ago. But we were placed 13 floors apart. When asked if we could move to be on the same floor, we were told it was impossible. While visiting the 26th floor bar, I tried to order an old fashioned, which is a classic cocktail at every bar in earth, including your competitors at Gingko across the street, but your bar manager told me that it was impossible fir your staff to make it. Even though we were guests in the hotel, we were denied access to the 27th floor on 3 different occasions over 3 days. The wait for what would turn out to be overcrowded elevators that you couldn’t get on anyway was interminable. The volume limit on the television was so restrictive that we couldn’t hear it above the sound of the in-room air handler. The temperature in the rooms was too warm, and also, could not be adjusted in room, we had to open the windows to make it livable, which allowed us to hear Madrid sirens all night long. It became abundantly clear that you cater to large groups booking seminars or corporate meetings, and 2 couples traveling together Aren’t very important to you. I’ve never stayed in a colder, more robotic, inhospitable hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único que NO me gusto, en esta época al ser un edificio (antiguo, renovado) el sistema de aire es controlado por ellos el cual estaba por el tiempo "frio" en calefacción, si querías frio tenias que abrir las ventanas para que se enfriara el cuarto y eso provocaba que entrara el ruido de la Gran Vía y estábamos en un piso 14 por lo demas todo bien.
Stayed 6 nights in Nov 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Yeilys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the moment we arrived loved that we could check in on line breakfast was great staff on reception were helpful explaining the bus and subway routes great that you got shown to a table straight away at the 360 bar as we were guests at the hotel only downfall was the lifts were very slow
Stayed 3 nights in Nov 2024