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Windward Passage Hotel

3.5 star property

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Outdoor pool
Exterior
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View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Blackbeard's Castle
    ‪14 min walk‬
  • Havensight Mall
    ‪3 min drive‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

Hotel in St. Thomas with a fitness center and an outdoor pool
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The shopping around Windward Passage Hotel gets high marks from our customers. During your stay, you're just a quick walk from Charlotte Amalie Harbor. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the location
  • 6 minutes by car from Magens Bay Beach and 10 minutes from Bolongo Bay
Windward Passage Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and 2 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Windward Passage Hotel. Self parking is free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 396 out of 1415 reviews
Rating 8 - Good. 365 out of 1415 reviews
Rating 6 - Okay. 286 out of 1415 reviews
Rating 4 - Poor. 195 out of 1415 reviews
Rating 2 - Terrible. 173 out of 1415 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph Francis

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 6 nights in Dec 2024

4/10 Poor

Cyndy

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst hotels I have stayed at. Very poor customer service. My husband was having minor surgery so we stayed 2 nights. One of the reasons was "room service" listed on their website so I wouldn't have to walk outside by myself at night. They do NOT have room service. I walked down to the restaurant one night and they didn't give me the extras on my burger that I paid for. I wasn't about to go back and spend an additional 40 minutes waiting. If you get a room at the back of the hotel, it is very noisy from a bar outside until about 2 every morning. The very old TV is antenna only and has very few channels. I told the cleaning lady that she only had to bring fresh towels and not clean the room that day. She did not bring any and I had to go down to the front that evening to ask for some. To add insult to injury - they had no red wine at the bar!!
Stayed 2 nights in Dec 2024

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service
La propiedad está siendo remodelada, los cuartos bien limpios es personal de limpieza excellente cuando terminen la remodelación será excellente. El restaurante necesita ser mar rapido. Overall good
Stayed 4 nights in Dec 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing

10/10 Excellent

Raymond J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very good. I did not like that there was no microwave? If I wanted something warm or hot I could not do it? The waterfront view was wonderful. The street was very busy but tolerable and the noise did not interrupt my sleep.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Amenities, property conditions & facilities
Very clean everyone very nice
Stayed 3 nights in Dec 2024

4/10 Poor

Brandon

Disliked: Property conditions & facilities
Windward Passage is a dump. Run down and dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

Coleen

Stayed 2 nights in Nov 2024

4/10 Poor

sung mo, Hollywood

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is location in the center of town and close by the dock and the airport... But it lack the staff and the hotel was in constructions and the restaurant was not open 7 days but only 5 days...
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert, Corpus Christi

Stayed 1 night in Nov 2024

8/10 Good

Angelo

Travelled with family
Need s access to a microwave
Stayed 5 nights in Dec 2024

10/10 Excellent

CLARA ALEXIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay
Stayed 3 nights in Dec 2024

4/10 Poor

bradley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was over charged by the hotel and they do not answer the phone to claify.
Stayed 2 nights in Nov 2024

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul, Redondo Beach

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

John

Conveniently located close to the ferry terminal and close enough to the waterfront tourist shops, room was clean and appeared to be recently renovated.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Stayed 4 nights in Aug 2024

10/10 Excellent

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice, nice blackout curtains. My friends room had toilet issues. They did offer to move her, but only here for one night so she opted to stay. Nice pool area. Security guard was really nice and extremely helpful. All staff were friendly and polite.
Stayed 1 night in Dec 2024

10/10 Excellent

Kamoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert, Corpus Christi

Stayed 1 night in Nov 2024

10/10 Excellent

SOMESH

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Oneida

Stayed 2 nights in Nov 2024

10/10 Excellent

Orlando, Caguas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 1 night in Aug 2024

10/10 Excellent

Annie, Caguas

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 1 night in Sep 2024

10/10 Excellent

Annie, Caguas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 2 nights in Nov 2024