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AYZ Juan de Mena - Auto check-in property

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AYZ Juan de Mena - Auto check-in property

Deluxe Double Room, Private Bathroom
Exterior detail
Deluxe Double Room, Private Bathroom
Lobby
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Alfonso XI 11, Madrid, 28014
  • Calle de Alcalá
    5 min walk
  • Paseo del Prado
    5 min walk
  • Puerta de Alcalá
    5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    16 min drive

Room options

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Single Beds, Private Bathroom

Superior Double Room, 2 Single Beds, Private Bathroom

Superior Double Room, 2 Single Beds, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

easyHotel Madrid Centro Atocha

Pet-friendly
Free WiFi
Air conditioning
Parking available
4.2 out of 5, Very good, (812)
The price is €91
for 1 room
includes taxes & fees
1 Jan - 2 Jan
easyHotel Madrid Centro Atocha

About this property

AYZ Juan de Mena - Auto check-in property

Adults-only guesthouse in Madrid
Express check-out and free WiFi in public areas are available at this smoke-free guesthouse. Housekeeping is available on request.
AYZ Juan de Mena - Auto check-in property offers 7 air-conditioned accommodations with hair dryers. This Madrid guesthouse provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided on request.
During your stay at AYZ Juan de Mena - Auto check-in property, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Within a 10-minute walk of Prado Museum and Gran Via
AYZ Juan de Mena - Auto check-in property offers its guests express check-out. WiFi is free in public spaces.

This Madrid guesthouse is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Shower
  • Soap
  • Towels

More

  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 13
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 13 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.

Property is also known as

A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

AYZ Juan de Mena - Auto check-in property Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 139 reviews" "
Rating 8 - Good. 44 out of 139 reviews" "
Rating 6 - Okay. 15 out of 139 reviews" "
Rating 4 - Poor. 12 out of 139 reviews" "
Rating 2 - Terrible. 22 out of 139 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

DIANA

Stayed 1 night in Jul 2024

2/10 Terrible

Joan

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Al ser una estadía en un bajos , hay mucha humedad , habían muchas arañas en la habitación , por más que hubiera calefacción no había una manta abrigada para cubrirse del frío , la alfombra que estaba en el suelo estaba bastante sucia con restos no se si eran de comida o mugre pero no n eso fallaron
Stayed 1 night in May 2024

8/10 Good

Bethward

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Stayed 1 night in May 2024

10/10 Excellent

Belia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024

4/10 Poor

Kai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Stayed 2 nights in Feb 2024

4/10 Poor

francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health hazard
This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.
Stayed 1 night in Jan 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

SUNG

Travelled with partner
The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
Stayed 2 nights in Oct 2023

6/10 Okay

Ruben

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Habitaciónes en un sotano
Solo ubicación por lo demas falta buen servicio y las habitación estan en un sótano
Stayed 1 night in Oct 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
Poor experience, Dirty, Misrepresented photos
- Check-in process: very cumbersome. Not explained well. Slow. Confusing. I am very tech savvy, pro-self service; this is as bad as it can get. - Cleanliness: very dirty. Bed sheet were not changed from previous guest. Hair all over the bathroom, sheets, floor, towel. Towels also smelly. - Pictures on Hotels.com vs. reality: totally different. Dark room, poorly maintained. Much smaller than represented on pictures.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Katerina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy room with walkable distance to the centre
Stayed 2 nights in Jul 2023

2/10 Terrible

Miha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly, filthy, uncomfortable stay
I don’t usually leave feedbacks, though this one i had to, for future users. Their door opening system was pretty cool and thats the only cool thing about this hotel. Bed was so uncomfortable that my back started to ache after 30 minutes of laying down. I tried to lay on the foot of the bed, or different side of the bed, but didn’t work. I ended up sleeping on the floor. Room smells like old dust. And the room it self was built half underground, that you can hear people walking by all night, like in the movie ‘Parasite’. And no Air conditioner in this hat city. Worst of all the hotel i stayed. Don’t be tricked by the pictures .
Stayed 1 night in Jun 2023

6/10 Okay

Cindy

Disliked: Cleanliness
Good location, quiet, no window
The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
Stayed 3 nights in Jun 2023

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm giving poor rate because I never find the hotel. I arrived around 12:30 am to the address indicated in the website I was surprised , no sign nothing that indicated the existence of this hotel. I asked to different police officers and none of them had idea about this hotel. I called a phone number on the website and they never responded. I have to walk with my wife around puerta del Sol to see where we could spend the night. Fortunately we found a hostal. I complained with Expedia and they processed a refund.
Stayed 4 nights in Apr 2023

2/10 Terrible

Elise

Disliked: Staff & service, amenities, property conditions & facilities
I was locked out of the building for two hours with two other customers with no way to get in. We called and were ignored
Stayed 1 night in Mar 2023

10/10 Excellent

Rubi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For not having staff this place was spotless. It was in the heart of Madrid and it had very comfortable beds and everything smelled so clean
Stayed 1 night in Apr 2022

10/10 Excellent

Devante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, great stay.
Absolutely amazing location, right center city and down the road from the prado. Everything Madrid has to offer is walking distance. Super clean facility. I would’ve given them a higher score but there were some communication issues that went on. They never sent the check in instructions like the listing said they would, making me have to call them twice once I arrived. About an hour in the door locked and wouldn’t open, resulting in another long call. The place is half basement but has plenty of lights and is so modern and updated. Overall amazing for the price and will definitely stay again.
Stayed 1 night in Nov 2021

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a bit difficult to find if you don’t internet access, other than that is awesome. GREAT LOCATION, comfortable and clean.
Stayed 2 nights in Oct 2021

8/10 Good

Spooky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfy, the area where the place is located is amazing. U had almost everything u need except a fridge, and a balcony.
Stayed 3 nights in Oct 2021

10/10 Excellent

Gerard, North Bergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay ,easy self check in and inmaculate rooms.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
ideal for a one or two night stay and if you are
I won't call it a hotel this is just a place to spend a night maybe two if you're on a budget and you want to stay close to the city center. Finding the place is a bit of a challenge specially at night. However most importantly is reading very carefully the type of service and the instructions getting into the place this is a self-service check in all the way,... all in all this would be one of my last option is to stay the next time I'm in Madrid. Nothing against the place it just wasn't my cup of tea.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and fun for a 1 night stay. Glad I got a room with AC. Wouldn’t definitely stay again.
Stayed 1 night in Jul 2019