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Hard Rock Hotel Madrid

4.5 star property
VIP Access

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Rock Star Suite | Terrace/patio
Down duvets, minibar, in-room safe, desk
Suite, Terrace (Gold) | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Paseo del Prado
    ‪6 min walk‬
  • Atocha Station Memorial
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Riu Plaza España

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
4.7 out of 5, Exceptional, (3862)
The price is €267
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hotel Riu Plaza España

About this property

Hard Rock Hotel Madrid

Luxury hotel connected to a rail/subway station in Arganzuela with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a seasonal outdoor pool, and concierge services.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hard Rock Hotel Madrid. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from Prado Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 24 for adults and EUR 13.5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Sessions
  • GMT+1
  • RT60

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • Hand-held shower head
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1363 out of 1829 reviews
Rating 8 - Good. 316 out of 1829 reviews
Rating 6 - Okay. 99 out of 1829 reviews
Rating 4 - Poor. 35 out of 1829 reviews
Rating 2 - Terrible. 16 out of 1829 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included makes it convenient. Location is considered convenient to access any transportation. Staff are super friendly with a free upgrade forExpedia gold member. The bedding and towels are in high quality as well. The only thing I would recommend, more hook in the bathroom and air conditioner blows directly on your body during sleeping is quite annoying and uncomfortable. One of the best time we enjoyed this hotel, especially the bed!!!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mylissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL ! I WOULD DEFINITELY BOOK AGAIN AT THIS LOCATION! Very clean and staff was amazing and food was good
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

lizandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Gene, Anaheim

Travelled with partner
Liked: Cleanliness
If I had to do it all over again I would pick a hotel near the royal palace, the area is much nicer than the area hard rock hotel is in. I felt like I was in Downtown Los Angeles. If you plan on staying at the hard rock hotel I would try to find somewhere else.
Stayed 3 nights in Nov 2024

10/10 Excellent

Felix, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Hugo R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Paramveer, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
The staff are great and helpful. We did have an issue with our Chromecast not working at all which we only discovered on the last night. The staff said we could change rooma but it was late at night. So we had to watch tv on our laptop. Not the end of the world but not the greatest considering we upgraded and paid extra for this room. They comped one night of the upgrade but feel it should of been all three nights.
Stayed 3 nights in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect comfy room
The bed was super soft and comfy, the shower was amazing, huge and just the perfect pressure and temperature. It was lovely having a separate toilet. The room overlooked the lounge and bar area but wasn’t noisy (level2), but there was no natural light. Having to haul your luggage up a flight of stairs to check in was not ideal, it wasn’t obvious if there was a different entrance to use to avoid this.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff is very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing and an awesome location. Definitely make sure you stay here next time you’re in Madrid. The staff is incredibly friendly with the front desk Andrea, Samuel and Celia at the bar! You will love this place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good water pressure. Bed was extremely comfortable. Central to the train stations
Stayed 2 nights in Nov 2024

10/10 Excellent

Helmut, Berwyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet. Great bed and awesome shower! This I a great palace to stay and convenient location

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2024

8/10 Good

Kyle

Mixed Review
Room and bed were excellent, convenient. Big negative noisy!! They had live music until 11:30pm got to enjoy base all evening long. Only one night but that was too much. We complained but music went on to 11:30. Hotel policy is this ok until midnight! Not acceptable. Breakfast was very nice and staff very good. Manager was very apologetic.
Stayed 7 nights in Nov 2024

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Madrid
Stayed 3 nights in Nov 2024

10/10 Excellent

Anton

Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Atocha station
This was a four night stay in Madrid, for easy access to the train station. Being a Hard Rock Hotel, the staff were young, hip and helpful. The room was not large as it had a pillar in the middle of the room! There was no desk per se and due to the small room, the chair could not be accessed readily without hitting your head on the tv. However the bed was comfortable and the bathroom was a walk-in shower. Breakfast was not cheap but this is Madrid… overall a good stay but considering the room rates, one would have expected a larger room.
Stayed 4 nights in Nov 2024

8/10 Good

Surendra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Communication with hotel not ok.. Helpful staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and comfortable rooms
We were really happy with this hotel on a recent two night stay. It is in a very central, walkable location - but not on an overly crowded street, so there was no street noise at night. The room was very clean and comfortable, the bathroom spacious and the shower was excellent. The lobby had a great vibe as well.
Stayed 2 nights in Nov 2024