Hard Rock Hotel Madrid

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Rock Star Suite | Terrace/patio
Down duvets, minibar, in-room safe, desk
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Suite, Terrace (Gold) | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Museo Nacional Centro de Arte Reina Sofía
    1 min walk
  • ChachaMoon
    1 min walk
  • Estación del Arte
    5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Silver Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Star Suite

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, City View

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Garden View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, City View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Family)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Terrace (Gold)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hard Rock Hotel Madrid

Luxury hotel connected to a rail/subway station in Arganzuela with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a seasonal outdoor pool, and concierge services.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hard Rock Hotel Madrid. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes by foot from Prado Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 24 for adults and EUR 13.5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Sessions
  • GMT+1
  • RT60

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • Hand-held shower head
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1254 out of 1689 reviews" "
Rating 8 - Good. 293 out of 1689 reviews" "
Rating 6 - Okay. 93 out of 1689 reviews" "
Rating 4 - Poor. 35 out of 1689 reviews" "
Rating 2 - Terrible. 14 out of 1689 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

andre

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Sep 2024

10/10 Excellent

Daricel Gabriel Solis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. The food is great
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sabrina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and Hotel Overall!
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2024

6/10 Okay

Mr peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

YONVYS M.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and facilities are top
Stayed 1 night in Sep 2024

10/10 Excellent

Placido

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

4/10 Poor

hayden

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mostafa, Dubai

Stayed 1 night in Aug 2024

10/10 Excellent

Gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 6 nights in Sep 2024

10/10 Excellent

JOHNATHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed
Stayed 1 night in Sep 2024

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Angélica

Stayed 1 night in Aug 2024

10/10 Excellent

Mario L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

leniz nunez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

STEVEN

Stayed 2 nights in Sep 2024

8/10 Good

Gabriela, Distrito Nacional

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, ok location
Stayed 2 nights in Sep 2024

10/10 Excellent

Jhonatham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ! Great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good locate it and very nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok the room was not small but the space felt kinda tight, however, it is what we paid for and we were limited in space to store our luggage. However, where the toilet is and the shower, each on their separate space, was big. We felt like they could have done a better design to a better distribution of the space. Staff goes out of their way to make your stay enjoyable and to want to come back to this place!
Stayed 3 nights in Sep 2024