The Burlington Hotel

3.0 star property

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Photo gallery for The Burlington Hotel

Superior Double Room, 1 Double Bed, Sea View
Dining
View from property
Beach/ocean view
Beach

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Grand Parade, Eastbourne, England, BN21 3YN
  • Place, Eastbourne Pier
    ‪1 min walk‬
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Devonshire Park Lawn Tennis Club
    ‪12 min walk‬

Room options

Standard Double Room

7.8 out of 10
Good
(55 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

8.6 out of 10
Excellent
(79 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed, Sea View

7.8 out of 10
Good
(35 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds, Sea View

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Sea View

8.2 out of 10
Very good
(38 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

The Burlington Hotel

Hotel in Eastbourne with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The Burlington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Eastbourne Pier. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Eastbourne Pier and 4 minutes by foot from Eastbourne Bandstand
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
The Burlington Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

The Burlington Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 506 out of 1404 reviews
Rating 8 - Good. 421 out of 1404 reviews
Rating 6 - Okay. 242 out of 1404 reviews
Rating 4 - Poor. 138 out of 1404 reviews
Rating 2 - Terrible. 97 out of 1404 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jukka

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice location near the beach. The hotel has seen best days decades ago. Dirty and window frames rotten. Low fare stay.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveller

Avoid

Awful…pictures of the room must be another hotel. Superior room is very very questionable. Stains on the bed sheets, towels not clean, toilet covered in dried dusty urine stains. Hair in the bath, cupboard with rot in the bottom. Paid for 2 nights of parking but only got one night, asked for a refund for the 2nd night and then we were told it’s on a first come first park even though they took our money. Exceptionally let down by this stay and very surprised hotels.com allows this hotel on its website. Best thing about this stay was walking away
Stayed 2 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed the night but room was clean, nicely presented, staff are pleasant and helpful, rooms look modern for a old building, would book again when visiting again
Stayed 1 night in Jul 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, room comfort

Midweek break

Comfortable bed & armchairs. Carpet not very clean & wood work tatty. We had a lovely seaview but the room was almost unbearably hot even with the supplied fan, maybe the bigger rooms are more airy. All staff very good & helpful with charging my husband's mobility scooter. Breakfast buffet plentiful wouldn't have minded a change from scrambled eggs though. Coffee was excellent.
Stayed 3 nights in Jul 2025

8/10 Good

Gail

Travelled with family
Liked: Staff & service, amenities
Great position and added bonus of payable car park behind the hotel. Bar, restaurant and reception staff were excellent. Cleaners not so good and rooms in need of a good deep clean. A Victorian hotel so quite quirky. Breakfast adequate and reasonable prices at the bar. Would be happy to return there.
Stayed 7 nights in Jul 2025

6/10 Okay

Jan

Travelled with group
Liked: Room comfort

Good hotel.

Our rooms are usually very good. This one we stayed in this time not as good. The carpet was dirty, small beds but ok. The bathroom a bit cramped. Apart from carpet room was mostly clean. As always the staff good and very nice breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Rean

Liked: Staff & service, property conditions & facilities, room comfort

Weldone 👏

Staff friendly the two lads on the blue bar absolutely spot on 👌reception team very polite and welcoming The badish points are the bathroom needed attention sloping floor and just really tired decor Apart from that we had a lovely time thank you 🙏
Stayed 3 nights in Jul 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The only thing I did not like was that they did not have any full cream milk, it was all semi-skimmed. Location was great, almost right opposite the pier. This was my 3rd/4th visit, so that is surely a good recommendation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Beryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What’s not to like

Excellent hotel, good location, friendly staff. Some parts a little tired, but no different to many of the hotels along the front. They are all large Victorian buildings. It was everything we expected and we weren’t disappointed. It would have been nice if reception could have alerted us before we arrived that there are extensive roadworks going on in front and to the side of the hotel. This meant that we had difficulty locating the car park which is to the rear of the hotel. The only access was down a one way street driving in the wrong direction! Ok if you know the other end is blocked, but this was our first time.
Stayed 3 nights in Jul 2025

6/10 Okay

richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were friendly and welcoming I was only there for 1 night and booked a single room which in today’s market even if you are single you do tend get a larger bed. The room was dated. The lifts worked efficiently but one was tiny and didn’t look particularly clean. You may want to consider telling the night staff that they should know the names and telephone numbers of local taxi services at the very least or install a phone which is purely for taxis I have friends moving to Eastbourne and will be returning frequently and would like to think some of my comments will be taken on board
Stayed 1 night in Jul 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is a little tired around the edges but the staff are friendly, it’s in a great location with wonderful sea views, the breakfast is hearty and the room amenities are all you could ask for. Thank you for a great stay.
Stayed 1 night in Jul 2025

8/10 Good

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight experience

Lovely welcome, explained about live entertainment in evening and apologised that it could be loud till 11pm
Stayed 1 night in Jul 2025

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great view & location
Stayed 1 night in Jul 2025

6/10 Okay

Kate

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Anna

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Amenities
Disliked: Cleanliness
Large Victorian hotel, I booked a superior room and the furniture and bathroom fitting were smart and fairly new. There is a problem with maintaining such a large old hotel and bathroom was full of cobwebs, bedroom walls were scuffed and window frames were in poor condition. The buffet breakfast is good quality and staff are friendly. It is a short walk to all facilities and attractions.
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Emilia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is quite outdated and needs to have a bit of a refresh. The room I stayed in was dirty with cobwebs on the ceiling. The tap in the bathroom did not fully work as every time I lifted the tap to use it, the tab would immediately fall down stopping the water coming out. But the bed was very comfortable which was a plus.
Stayed 2 nights in Jul 2025

6/10 Okay

Trevor

Liked: Cleanliness, room comfort

Prime Location

The hotel is about a 15 minute walk from Eastbourne Station through the town and left at the end onto Grand Parade. As such it has a prime location near the beach and pier plus it is close to the shops. Externally the hotel is a little disappointing and like other hotels in Eastbourne it has obviously seen better days. The two lifts are quite small for such a large hotel. I had asked for a room away from lifts/stairs and found my room right at the end of the corridor overlooking Terminus Road where roadworks are ongoing. These started before 0730 and it would have been annoying if my stay had been longer. Clearly this is not the fault of the hotel and few people want to visit Eastbourne and stay in their room. The room itself had functional furniture and fittings but no USB port. The en suite had a good shower fitted over the bath. The windows were old style sash type and needed a clean. There is a large dining room for breakfast which overlooks the pier. Various hot and cold items were available but no poached eggs cooked to order - only scrambled eggs. There is a bar at the hotel and entertainment some evenings. The staff I met were pleasant and tried to be helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Paul

Stayed 2 nights in Jun 2025

6/10 Okay

Cliff

Stayed 1 night in Jun 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful reception staff on arrival and a fantastic room. Will definitely rebook.
Stayed 1 night in Jun 2025