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The Burlington Hotel

3.0 star property

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Photo gallery for The Burlington Hotel

Superior Double Room, 1 Double Bed, Sea View
Beach
View from property
Beach/ocean view
Dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Grand Parade, Eastbourne, England, BN21 3YN
  • Place, Eastbourne Pier
    ‪1 min walk‬
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Eastbourne Bandstand
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.6 out of 10
Excellent
(79 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

7.8 out of 10
Good
(37 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, Sea View

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

8.2 out of 10
Very good
(38 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Burlington Hotel

Hotel in Eastbourne with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The Burlington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Eastbourne Pier. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Eastbourne Pier and 4 minutes by foot from Eastbourne Bandstand
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
The Burlington Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

Reviews

The Burlington Hotel Reviews

7.6

Good

7.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 530 out of 1453 reviews
Rating 8 - Good. 434 out of 1453 reviews
Rating 6 - Okay. 250 out of 1453 reviews
Rating 4 - Poor. 139 out of 1453 reviews
Rating 2 - Terrible. 100 out of 1453 reviews

Reviews

6/10 Okay

Jukka

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice location near the beach. The hotel has seen best days decades ago. Dirty and window frames rotten. Low fare stay.
Stayed 4 nights in Jul 2025

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old building and activities, great view, The lift took 15 minutes as there was only one, breakfast was ok for an instant coffee but that it.
Stayed 2 nights in Aug 2025

6/10 Okay

Debbie

Stayed 1 night in Aug 2025

2/10 Terrible

Rajan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed previously in a single room which looks nothing like the photos. Room was dirty, mattress old and poor springs, bathroom was not fit for purpose - the sink was so small that every time I bend I would hit my head on the glass shelve above the sink. Shower was rusty and water would leak onto the floor. So asked if I could have a room with a shower cubicle which they kindly upgraded me to a double room. This room was still dirty and stains on the carpet but more spacious, mattress only OK but a better bathroom. I could manage in this room. No servicing of rooms done. Had to extend my stay due work and asked reception if I could have the same room. Initially receptionist said “yes I will do that”. Then next day receptionist called to say I would need to move to another room since I had booked a single room. Advised her that I booked the same as previous and they gave me this better room. She said “OK I will look into it, check and I shall get back to you”. Receptionist never got back to me the previous day and the next day at 11.00am when I had left the hotel, she rang. Told me that I had to move from the room. I told her I have no problems moving room but I would need to travel back to the hotel. She then stated she can move my stuff to the other room for me. So I came back to the hotel to be told by another receptionist my other room was not ready for at least 3 hrs but I had to remove my stuff. LEFT THE HOTEL DISGUSTED, DIDN’T EVEN GET A REFUND FOR 6 NIGHTS NOT USED.
Stayed 4 nights in Aug 2025

2/10 Terrible

Rajan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, old mattress with bad springs and bathroom unfit for purpose (sink was so small you would bang your head every time on the glass shelve when bending over, shower rusted and water on the bathroom floor after use).
Stayed 4 nights in Aug 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lot better than expected

Excellent hotel, 10/10 for the breakfast and the staff were very friendky and helpful. Highly recommend this hotel
Stayed 1 night in Aug 2025

6/10 Okay

Beth

Liked: Staff & service, property conditions & facilities
When we arrived and parked in the car
Stayed 1 night in Aug 2025

6/10 Okay

James

Its ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay at the Burlington Hotel. Very convenient, opposite the pier. Great for my disabled companion. Staff very friendly, especially Lewie in the restaurant. Looking forward to staying again in the future.
Stayed 3 nights in Aug 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Great location, bad hotel

Hotel located was excellent, hotel was very dated, rooms need a good bit of TLC ,everywhere needed painting and decorating, bad smell in corridor,every morning would hesr so humming noise through walls about 6am,parking was a bonus but overall would not return.
Stayed 2 nights in Aug 2025

6/10 Okay

Irene, Aylesbury

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This hotel is an older property probably built around the late 19th century. I liked the period decor especially in the dining room as it is spacious. The meals are good value and I consider worth considering if you stay here. Our room had a sea view and there was plenty of space. The bathroom/toilet area was fine for my wife and I as we are still quite mobile, but for persons with a disability or are not so physically fit, getting into the bath or shower could prove difficult. However, this appertains to our room, other rooms may be different. There is adequate parking at the rear of the hotel for which there is a daily parking charge. The hotel is situated within a few yards of the Pier and is only about ten minutes walk from the town centre. All in all it is very conveniently situated.
Stayed 5 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is excellent. The staff are welcoming, friendly and very helpful. Any issues there may be with the rooms are rectified very quickly. Great location too.
Stayed 1 night in Aug 2025

2/10 Terrible

Gurdip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although property was old, needs renovation.Curtains were very dusty which was bad for me as i have a dust allergy.Bathroom had cracks with dust and bed was very uncomfortable . I suffer from. Siatica which was triggered. Overall a very poor experience. Not forgetting pillows were not firm at all and duvet had stains... I would not visit again as I planned a quick get away, but was glad to be home !!!
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, by the seafront and also not too far from the town centre.
Stayed 1 night in Aug 2025

6/10 Okay

Rissa

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Phil

Travelled with group
Liked: Cleanliness, staff & service
Cc
Stayed 2 nights in Aug 2025

6/10 Okay

Samantha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is so run down which is a shame as it’s a lovely building. The carpets are stained and dirty and the place just looks dirty. Maybe the cleaners don’t have enough time to do each room. The staff where friendly
Stayed 1 night in Aug 2025

2/10 Terrible

Laila

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Burlington Hotel - Poor

The front desk staff were wonderful and very accommodating. However, the hotel itself requires significant renovations and upgrades. Housekeeping had also done a very poor job in cleaning the room before our arrival. Overall, not a very pleasant stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Keri

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked well in advance and at the time the rates were much higher than the market rate for a similar property in Eastbourne, so I assumed this was going to be a quality experience in line with the website and hotel promotion. That was not to be. When we got there, one of the lifts was out of order, leaving the other one to be painfully slow. There's an air of decay and faded lack of attention to the hotel. It looks really grubby from the front. In fact, when we arrived at 3pm on a Saturday afternoon, there were drug addicts injecting themselves in the car park. Not a great start. The bathroom of the room door didn't close. It didn't fit the doorframe. A sticker, giving information about the replacement towel arrangements "as we we are in Covid restrictions' was still on display underneath the bathroom mirror. 4 years after restrictions ended, this is not a cared for property and doesn't match up to my expectation of the marketing. For the first time ever, we went for a coffee in the afternoon in the town centre and considered bailing - going home- even though we paid for the room. We persevered. But never again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service

Lovely location but rooms could be cleaner

Lovely location right on the seafront. Room was a good size and had everything we needed, staff were pleasant and friendly. However decor is dated and the room could have been cleaner and this let it down.
Stayed 1 night in Aug 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, decor hasn’t been done for 40+ years Curtains hanging down and old, stains on the 40+ year old carpet in the bedroom, yellow stains on the “white” towels, shower that’s non existent because of lack of water pressure, small double bed which was old, dust so big in clumps on the desk fan, noisy, creeky floor boards, decor around the hotel is battleship grey well what’s left of the paint. I was charged £104 with no breakfast- very over priced!! Rude staff - on arrival first thing said was “where’s your ID?” And when leaving in the morning we asked for reimbursement for the car park as we couldn’t get in although they took payment for it - the girl look bemused as if she knew nothing about it even though it was put in the diary from night staff and replied “I know!!” very sharply, then asked if everything ok to which we replied no , proceeded to explain the problems and she took no notice and talked over us and never apologised about the state of the hotel. DO NOT STAY IN THUS DREADFUL HOTEL ! Very misleading pictures on the website - looks nothing like it. Noise on the road side until 2am, guys playing football on the beach with pumping music playing.
Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Stayed 1 night in Aug 2025

6/10 Okay

Leisan

Liked: Cleanliness
It's worth the money. The room was not expensive, with a discount.
Stayed 1 night in Aug 2025

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