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The Burlington Hotel

3.0 star property

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Photo gallery for The Burlington Hotel

Superior Double Room, 1 Double Bed, Sea View
Beach
Dining
View from property
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Grand Parade, Eastbourne, England, BN21 3YN
  • Place, Eastbourne Pier
    ‪1 min walk‬
  • Place, Eastbourne Beach
    ‪1 min walk‬
  • Place, Eastbourne Bandstand
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.6 out of 10
Excellent
(79 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

Standard Double Room, 1 Double Bed, Sea View

7.8 out of 10
Good
(37 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, Sea View

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

Superior Double Room, 1 Double Bed, Sea View

8.2 out of 10
Very good
(38 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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3.4 out of 5, 1,000 reviews
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includes taxes & fees
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About this property

The Burlington Hotel

Hotel in Eastbourne with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Burlington Hotel offers 159 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The Burlington Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Eastbourne Pier. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Eastbourne Pier and 4 minutes by foot from Eastbourne Bandstand
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
The Burlington Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Burlington Hotel Hotel
The Burlington Hotel Eastbourne
The Burlington Hotel Hotel Eastbourne

The Burlington Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 530 out of 1457 reviews
Rating 8 - Good. 434 out of 1457 reviews
Rating 6 - Okay. 253 out of 1457 reviews
Rating 4 - Poor. 139 out of 1457 reviews
Rating 2 - Terrible. 101 out of 1457 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jukka

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice location near the beach. The hotel has seen best days decades ago. Dirty and window frames rotten. Low fare stay.
Stayed 4 nights in Jul 2025

8/10 Good

Terry

Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jasmine

Liked: Staff & service
Bed was uncomfortable and you have to wait to be let in past 11pm. It doesn’t have a 24hr front desk. It’s okay for a one night stay but not for a holiday for comfort
Stayed 1 night in Sep 2025

8/10 Good

Steven

Nive hotel with great lication

Brilliant location Hotel looks lovely Inside needs some decorating as a bit tatty Room was large and decorated ok
Stayed 1 night in Aug 2025

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated property on the promenade and near to the pier. Food and staff were excellent.
Stayed 3 nights in Aug 2025

6/10 Okay

valerie

Liked: Staff & service
My single room, was larger, than the average one's, that I have experenced in the past, very comfortable bed. and good storage space, also had a bath, which is unusual for a single room. The hotel itself, felt a little run down.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our experience.

Everything and everyone was amazing. So kind and respectful. NOTHING was to much trouble A few shops open but most closed. Lot's of street renovation going on so most thing's borded up. Temporary pedestrian crossing so difficult to cross the road. The hotel didn't have street appeal as it badly wanted painting. As you will see from the photo the windows need attention as frames rotted and sash windows wouldn't open full as the room was hot with not enough ventilation APART from that all good. Own big car park BUT was charged £6 per day which in my opinion should be free.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hayley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The Hotel was very welcoming, the staff were very friendly & the Hotels Pet friendly too which was lovely. You’re central to the town the seafront and the pier. I Would happily stay again on my next visit to Eastbourne
Stayed 2 nights in Aug 2025

10/10 Excellent

Diljeet

Very nice service
Stayed 3 nights in Aug 2025

8/10 Good

ted

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpfull staff.good breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, no its not perfect but its a Victorian building so obviously its old but has great character. The rooms are fairly modern with flat screen tv, comfy beds and up to date bathrooms. We stayed in a sea view twin room had no problems. Staff were happy to help, if you run out of anything in the room just ask and they give it to you. Bar staff lovely and chatty. Drinks and food in bar are good and reasonably priced, i was shocked at how they matched a regular pub, hotels usually rip you off. The breakfast is buffet style and lovely although didn't seem to do fried eggs only scrambled. If i was to come to Eastbourne again i would definitely stay at this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Stayed 1 night in Aug 2025

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old building and activities, great view, The lift took 15 minutes as there was only one, breakfast was ok for an instant coffee but that it.
Stayed 2 nights in Aug 2025

6/10 Okay

Debbie

Stayed 1 night in Aug 2025

2/10 Terrible

Rajan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed previously in a single room which looks nothing like the photos. Room was dirty, mattress old and poor springs, bathroom was not fit for purpose - the sink was so small that every time I bend I would hit my head on the glass shelve above the sink. Shower was rusty and water would leak onto the floor. So asked if I could have a room with a shower cubicle which they kindly upgraded me to a double room. This room was still dirty and stains on the carpet but more spacious, mattress only OK but a better bathroom. I could manage in this room. No servicing of rooms done. Had to extend my stay due work and asked reception if I could have the same room. Initially receptionist said “yes I will do that”. Then next day receptionist called to say I would need to move to another room since I had booked a single room. Advised her that I booked the same as previous and they gave me this better room. She said “OK I will look into it, check and I shall get back to you”. Receptionist never got back to me the previous day and the next day at 11.00am when I had left the hotel, she rang. Told me that I had to move from the room. I told her I have no problems moving room but I would need to travel back to the hotel. She then stated she can move my stuff to the other room for me. So I came back to the hotel to be told by another receptionist my other room was not ready for at least 3 hrs but I had to remove my stuff. LEFT THE HOTEL DISGUSTED, DIDN’T EVEN GET A REFUND FOR 6 NIGHTS NOT USED.
Stayed 4 nights in Aug 2025

2/10 Terrible

Rajan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, old mattress with bad springs and bathroom unfit for purpose (sink was so small you would bang your head every time on the glass shelve when bending over, shower rusted and water on the bathroom floor after use).
Stayed 4 nights in Aug 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lot better than expected

Excellent hotel, 10/10 for the breakfast and the staff were very friendky and helpful. Highly recommend this hotel
Stayed 1 night in Aug 2025

6/10 Okay

Beth

Liked: Staff & service, property conditions & facilities
When we arrived and parked in the car
Stayed 1 night in Aug 2025

6/10 Okay

James

Its ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay at the Burlington Hotel. Very convenient, opposite the pier. Great for my disabled companion. Staff very friendly, especially Lewie in the restaurant. Looking forward to staying again in the future.
Stayed 3 nights in Aug 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Great location, bad hotel

Hotel located was excellent, hotel was very dated, rooms need a good bit of TLC ,everywhere needed painting and decorating, bad smell in corridor,every morning would hesr so humming noise through walls about 6am,parking was a bonus but overall would not return.
Stayed 2 nights in Aug 2025

6/10 Okay

Irene, Aylesbury

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This hotel is an older property probably built around the late 19th century. I liked the period decor especially in the dining room as it is spacious. The meals are good value and I consider worth considering if you stay here. Our room had a sea view and there was plenty of space. The bathroom/toilet area was fine for my wife and I as we are still quite mobile, but for persons with a disability or are not so physically fit, getting into the bath or shower could prove difficult. However, this appertains to our room, other rooms may be different. There is adequate parking at the rear of the hotel for which there is a daily parking charge. The hotel is situated within a few yards of the Pier and is only about ten minutes walk from the town centre. All in all it is very conveniently situated.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is excellent. The staff are welcoming, friendly and very helpful. Any issues there may be with the rooms are rectified very quickly. Great location too.
Stayed 1 night in Aug 2025

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