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The Retreat Palm Dubai MGallery by Sofitel

5.0 star property
VIP Access

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Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

On the beach, sun-loungers, beach umbrellas, beach towels
Exterior
Exterior
Fitness facility
Premium Room, Club lounge access, Partial Sea View (Beach Access) | Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Palm Jumeirah, Dubai, Dubai, 0
  • Aquaventure
    ‪6 min drive‬
  • Wild Wadi Water Park
    ‪20 min drive‬
  • Burj Al Arab
    ‪20 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for DELUXE ROOM, King Bed or Two Single Beds, Balcony, Private Beach Access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

DELUXE ROOM, King Bed or Two Single Beds, Balcony, Private Beach Access

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom, Business Lounge Access, Sea View (Palm Jumeirah)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 Bedroom, Business Lounge Access, Sea View (Palm Jumeirah)

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Business Lounge Access, Partial Sea View (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 1 Bedroom, Business Lounge Access, Partial Sea View (Beach Access)

  • Beach view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Holistic Wellness Room, Wellness Lounge And Beach Access, King Or Two Single Beds, Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Holistic Wellness Room, Wellness Lounge And Beach Access, King Or Two Single Beds, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for PREMIUM ROOM, Club Lounge Access, King Bed or Two Single Beds, Palm Sea View, Beach Access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

PREMIUM ROOM, Club Lounge Access, King Bed or Two Single Beds, Palm Sea View, Beach Access

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for DELUXE ROOM, King Bed or Two Single Beds, Palm Jumeirah Sea View, Beach Access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

DELUXE ROOM, King Bed or Two Single Beds, Palm Jumeirah Sea View, Beach Access

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for DELUXE ROOM, King Bed or Two Single Beds, Partial Sea View, Private Beach Access

DELUXE ROOM, King Bed or Two Single Beds, Partial Sea View, Private Beach Access

DELUXE ROOM, King Bed or Two Single Beds, Partial Sea View, Private Beach Access

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, Business Lounge Access, Partial Sea View (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, Business Lounge Access, Partial Sea View (Beach Access)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Lobby

Dukes The Palm, a Royal Hideaway Hotel

  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.4 out of 5, Excellent, (1011)
The price is €295
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About this property

The Retreat Palm Dubai MGallery by Sofitel

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at The Retreat Palm Dubai MGallery by Sofitel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
The Retreat Palm Dubai MGallery by Sofitel offers 255 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Retreat Palm Dubai MGallery by Sofitel. During your stay, you're just a quick walk from Palm Islands. Free WiFi in public areas, free valet parking, and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at Vibe, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, body wraps, or detox wraps at Rayya Wellness Centre
  • Services include babysitting, a kid's club, and a lifeguard on site
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Palm Islands and 6 minutes by car from Aquaventure
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Retreat Palm Dubai MGallery by Sofitel, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and motor boating.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Vibe - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Bait Al Nakhla - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Chapters - Onsite café. Open daily.
Ripples - Onsite diner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 140 for adults and AED 70 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Vibe
  • Bait Al Nakhla
  • Chapters
  • Ripples

Things to do

  • Fitness classes
  • Archery
  • Art gallery
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Motor-boating
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Retreat Palm Dubai MGallery by Sofitel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1999
  • New Year's Eve (31 December) Gala Dinner per child: AED 1199 (up to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at The Retreat Palm Dubai MGallery by Sofitel.

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 489 reviews
Rating 8 - Good. 140 out of 489 reviews
Rating 6 - Okay. 44 out of 489 reviews
Rating 4 - Poor. 22 out of 489 reviews
Rating 2 - Terrible. 22 out of 489 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

DAYUAN, MADLIENA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, sea view room clean and neat, very good bedings, good service and equipment!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay in
Stayed 8 nights in Sep 2024

10/10 Excellent

Joanna Beata

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve had the most amazing stay. Everything was perfect from check in to check out! The facilities were amazing and extra activities too. I am most grateful that I got upgraded to a suite free of charge. The view was stunning. I wanted to thank to all the staff that looked after me and made my stay super comfortable. I felt better than at home. I will always return to this hotel. I’ve created an amazing and unforgettable memories there. Thank you for having me.
Stayed 8 nights in Nov 2024

10/10 Excellent

Dr. Seyed Mohammad, State College

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itwas a nice and quiet hotel for relaxing!
Stayed 1 night in Nov 2024

8/10 Good

Nelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food I. The breakfast buffet All the staf are really friendly Love the hotel
Stayed 8 nights in Oct 2024

2/10 Terrible

Kirsteen Natasha, Bishops Stortford

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful hotel, awful service and awful experience via Expedia! Do not waste your money. Stay somewhere else and DON’T book via Expedia too!
Stayed 4 nights in Oct 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New Hotel
Everything was perfect. The hotel had just opened, and everything was brand new. The staff was excellent, especially the reception team and the woman who served the welcome drink. The facilities on the beach were entertaining, and the pool was great. They also have a dance instructor who leads workouts with guests while they are in the pool.
Stayed 2 nights in Oct 2024

10/10 Excellent

Delia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach access and the Turkish restaurant. The hairdresser was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Jagbir Kaur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“We stayed for week and definitely left with that feeling to come back and enjoy this lovely place for more longer! And it has a beautiful view! This place offers lots of amenities pool, private beach,buffet even a cake 😋 and more … The reception staff who welcomes us was really warm and polite and arranged a room decoration with cake for our Son’s first Birthday.Lovely staff in restaurant celebrated our son’s birthday with beautiful cake and special cake to say goodbye. Special thanks to chef Shukal to make food according our deitary requirement. Great hospitality thanks to Samadhi, Islam, Mohammed,Aya,Leena, Rajiv, Azib and Rajib and rest of the staff members.
Stayed 6 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was an absolute delight! Everything was wonderful! Thank you for making this a memorable experience! We’ll definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nehal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of healthy eating options in the main restaurant, with staff extremely helpful and accommodating of any requests. Spa was excellent. Thoroughly recommend booking a treatment!
Stayed 9 nights in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was excellent. However, I didn’t realise it was alcohol free. That was not made clear.
Stayed 1 night in Aug 2024

10/10 Excellent

Ahamed Nawaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member is fantastic.
Stayed 4 nights in Aug 2024

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Aaliyah

Travelled with partner
Wouldn’t stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

Neal

Stayed 7 nights in Apr 2024

6/10 Okay

Lawrence

Liked: Property conditions & facilities
Wrong room type - didn’t make the beds up properly Classes that they advertised were not offered Healthy food was not healthy Pool area lacking space and sun beds, had to sit on beach Spa area basic Not a 5 star hotel in my opinion Overall disappointing
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent work
Staff couldn't be more helpful
Stayed 8 nights in Jun 2024

4/10 Poor

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is generally not bad, but i had 2 big issues: 1. They didn't acknowldge the VIP status from Expedia, hence none of the benefits were received. 2. The dining options are generally limited, and the quality of food can be better.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Maya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the hotel was clean.
Stayed 1 night in Jun 2024

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Flights

Flights from Dublin to Harare

Holiday Rentals

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