The Retreat Palm Dubai MGallery by Sofitel

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

On the beach, sun-loungers, beach umbrellas, beach towels

Premium Room, Business Lounge Access, Partial Sea View (Beach Access) | Balcony view

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Pool

Hot tub

Spa

Breakfast available

Housekeeping

Explore the area

Palm Jumeirah, Dubai, Dubai, 0

Aquaventure
6 min drive
Burj Al Arab
20 min drive
Souk Madinat Jumeirah
20 min drive
Dubai (DXB-Dubai Intl.)
43 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

DELUXE ROOM, King Bed or Two Single Beds, Balcony, Private Beach Access

Sleeps 3
1 King Bed OR 2 Twin Beds

Premium Suite, 1 Bedroom, Business Lounge Access, Sea View (Palm Jumeirah)

Sea view
Sleeps 4
1 King Bed

Deluxe Suite, 1 Bedroom, Business Lounge Access, Partial Sea View (Beach Access)

Beach view
Sleeps 4
1 Twin Bed

Holistic Wellness Room, Wellness Lounge And Beach Access, King Or Two Single Beds, Sea View

Sea view
Sleeps 3
1 King Bed OR 2 Twin Beds

PREMIUM ROOM, Club Lounge Access, King Bed or Two Single Beds, Palm Sea View, Beach Access

Sea view
Sleeps 3
1 King Bed OR 2 Twin Beds

DELUXE ROOM, King Bed or Two Single Beds, Palm Jumeirah Sea View, Beach Access

Sea view
Sleeps 3
1 King Bed OR 2 Twin Beds

DELUXE ROOM, King Bed or Two Single Beds, Partial Sea View, Private Beach Access

Partial sea view
Sleeps 3
1 King Bed OR 2 Twin Beds

Premium Room, Business Lounge Access, Partial Sea View (Beach Access)

Partial sea view
Sleeps 3
1 King Bed OR 2 Twin Beds

Similar properties

On private beach

Pool

Hot tub

All-inclusive

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Beachfront, with full-service spa

Catch some rays at the beach or spend the day relaxing at The Retreat Palm Dubai MGallery by Sofitel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.

The Retreat Palm Dubai MGallery by Sofitel offers 255 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at The Retreat Palm Dubai MGallery by Sofitel. During your stay, you're just a quick walk from Palm Islands. Free WiFi in public areas, free valet parking, and 2 restaurants are available.

Free WiFi
Free valet parking and self parking
Enjoy a bite to eat at Vibe, a buffet restaurant that serves local and international cuisine
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the spa tub
Indulge with massages, body wraps, or body treatments at Rayya Wellness Centre
Services include babysitting, a kid's club, and a lifeguard on site
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Guests have great things to say about the overall condition of the property and the helpful staff
Steps from Palm Islands and 6 minutes by car from Aquaventure

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Retreat Palm Dubai MGallery by Sofitel, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and motor boating.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Vibe - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Bait Al Nakhla - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Chapters - Onsite café. Open daily.

Ripples - Onsite diner. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Electric car charging station on site
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 140 for adults and AED 70 for children
2 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in a common area

Restaurants on site

Vibe
Bait Al Nakhla
Chapters
Ripples

Things to do

Fitness classes
Archery
Art gallery
Bike rentals
Children's pool
Fitness centre
Full-service spa
Lifeguards on-site
Motor-boating
Outdoor pool
Outdoor tennis court
Playground
Sauna
Snorkelling
A hot tub
Steam room
Tennis
Yoga classes

Family friendly

Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised childcare (surcharge)

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Library
Newspapers in reception

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Turndown service

Business services

24-hour business centre
Conference centre
Meeting rooms

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Lifeguards on site
Picnic area
Pool sunloungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Spa

Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage - Thai
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Beach towels
Biodegradable coffee stirrers
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
Reusable cups only
Reusable tableware only
Romance packages available
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Down duvet
Egyptian cotton sheets
Free cots/infant beds
Heating
Pillow menu
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Bidet
Eco-friendly toiletries
Hairdryer
Separate bath and shower
Towels

Entertainment

42-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Safe
Slippers
Soundproofing
Turndown service
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: 50 percent of room rate

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: 50 percent of room rate

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Retreat Palm Dubai MGallery by Sofitel

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AED 150.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

New Year's Eve (31 December) Gala Dinner per adult: AED 1999
New Year's Eve (31 December) Gala Dinner per child: AED 1199 (up to 12 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
Early check-in fee: 50 percent of room rate (subject to availability)
Late check-out fee: 50 percent of room rate (subject to availability)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Alcohol isn't served at The Retreat Palm Dubai MGallery by Sofitel.

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel

Retreat Palm MGallery Sofitel Hotel

Retreat Palm Dubai MGallery Sofitel

Retreat Palm MGallery Sofitel

Retreat Palm Dubai MGallery S

The Retreat Palm Dubai MGallery

The Retreat Palm Dubai MGallery by Sofitel Hotel

The Retreat Palm Dubai MGallery by Sofitel Dubai

The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

The Retreat Palm Dubai MGallery by Sofitel Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Ahamed Nawaz

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

8/10 Good

Deepak

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every staff member is fantastic.

Stayed 4 nights in Aug 2024

8/10 Good

Mustafa

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

4/10 Poor

Aaliyah

Travelled with partner

25 Jul 2024

Wouldn’t stay again

Stayed 3 nights in Jul 2024

10/10 Excellent

Neal

16 Jul 2024

Stayed 7 nights in Apr 2024

6/10 Okay

Lawrence

30 Jun 2024

Liked: Property conditions & facilities

Wrong room type - didn’t make the beds up properly Classes that they advertised were not offered Healthy food was not healthy Pool area lacking space and sun beds, had to sit on beach Spa area basic Not a 5 star hotel in my opinion Overall disappointing

Stayed 2 nights in Jun 2024

10/10 Excellent

Ashley

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent work

Staff couldn't be more helpful

Stayed 8 nights in Jun 2024

4/10 Poor

Ahmed

Travelled with partner

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

While the hotel is generally not bad, but i had 2 big issues: 1. They didn't acknowldge the VIP status from Expedia, hence none of the benefits were received. 2. The dining options are generally limited, and the quality of food can be better.

Stayed 2 nights in Jun 2024

10/10 Excellent

Nicola

Travelled with family

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jun 2024

2/10 Terrible

Joe

16 Jun 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Jun 2024

8/10 Good

Maya

Travelled with partner

13 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was friendly and the hotel was clean.

Stayed 1 night in Jun 2024

10/10 Excellent

Kamaria

9 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent and enjoyable stay

Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with group

1 Jun 2024

Stayed 2 nights in May 2024

10/10 Excellent

Abdulaziz

1 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Perfect hotel for relaxation and wellness activities

Stayed 3 nights in May 2024

10/10 Excellent

A

5 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is in palm jumeirah, a bit far from the airport but close to downtown Dubai and it has a good breakfast selection as well as very good staff. I got the hotel for a good price during January and it exceeded my expectations, also the sea view was amazing.

6/10 Okay

Selim, Lafayette

Travelled with family

5 May 2024

Liked: Cleanliness, staff & service, amenities

construction site is loud

Stayed 4 nights in May 2024

10/10 Excellent

Tracey

Business traveller

3 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dubai - Palm

Great place to stay, will be back .

Stayed 7 nights in Apr 2024

10/10 Excellent

Marlene

19 Apr 2024

Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

27 Mar 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Too disappointed!

There is a construction site in front of the hotel. We asked for a quite room, sea view, but they gave us a room facing the construction site, crane view. It was too noisy in the early morning and we couldn't sleep at all. Not much choice in dinner buffet. Flies flying on the table during breakfast. A five -star hotel shouldn't be like this.

Stayed 1 night in Mar 2024

6/10 Okay

Eamonn

24 Mar 2024

Liked: Cleanliness, property conditions & facilities

Stayed 12 nights in Mar 2024

4/10 Poor

Siavash

Travelled with family, Travelled with group

8 Mar 2024

Liked: Cleanliness

Breakfast was crowded, and the staff was short-handed tables remained with used dishes and did not get cleaned for the next person to sit.

Stayed 7 nights in Mar 2024

6/10 Okay

Nora

Travelled with family

26 Feb 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

While the location was nice, by the water, it was 30-40 minutes away from the town, quite isolated. Checkin process was not great, we had 4 rooms, they had us on different rooms, delivered the luggage of all 4 to a single room, and had us hunting around for them late at night when we were exhausted. I also tripped on their 2 inch high area rugs, and was told that I should've been wearing flats (instead of wedges) meanwhile 3 others in our party tripped over the same rugs. For the amount we paid, it was disappointing. The room ergonomics were off, awkward, making it hard to get around...too many light settings/buttons to push with small font on the labeling, making it hard to figure out how to operate the switches without glasses. The food in the buffet was superb, just about the only great thing there. Wouldn't really recommend this hotel for all the above reasons.

Stayed 3 nights in Feb 2024

2/10 Terrible

Shahanaz

Travelled with partner

23 Feb 2024

Liked: Cleanliness

Disliked: Staff & service

Poor housekeeping. Property was okay. People in the reception are very poor at communicating for what something is charged. I was about to miss my flight because of the check out delay. Use their water bottles carefully, my husband and I cut our fingers trying to open them.

Stayed 5 nights in Feb 2024