Novotel Bristol Centre

4.0 star property

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Restaurant
Cocktail bar
Fitness facility
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Victoria Street, Bristol, England, BS1 6HY
  • St. Mary Redcliffe Church
    ‪7 min walk‬
  • St Nicholas Market
    ‪8 min walk‬
  • Old Vic Theatre
    ‪11 min walk‬
  • Bristol Filton Airport (FZO)
    ‪33 min drive‬

Room options

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Bristol Centre

Eco-certified hotel with a steam room and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a steam room, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Bristol Centre offers 131 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at Novotel Bristol Centre gets high marks from our customers. During your stay, you're just a quick walk from St. Mary Redcliffe Church. You'll find features like free WiFi in public areas and a free manager's reception, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Bristol Hippodrome Theatre and Cabot Circus Shopping Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 2616 square feet (243 square meters) and includes a conference center. A steam room, an arcade/game room, and tour/ticket assistance are also featured at the eco-certified Novotel Bristol Centre. Parking is available for a fee.

The hotel hosts a free manager's reception daily.
Gourmet Restaurant - Onsite brasserie.
Gourmet Bar - Onsite cocktail bar. Open daily.
Lounge Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (GBP 16 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Gourmet Restaurant
  • Gourmet Bar
  • Lounge Bar

Things to do

  • Arcade/games room
  • Bike rentals
  • Steam room

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre (2616 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Covered self parking fee: GBP 16 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bristol Centre
Novotel Hotel Bristol Centre
Accor Bristol Centre
Bristol Novotel
Novotel Bristol Centre Hotel Bristol
Novotel Bristol Centre Hotel
Novotel Bristol Centre Hotel
Novotel Bristol Centre Bristol
Novotel Bristol Centre Hotel Bristol

Novotel Bristol Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 459 out of 1002 reviews
Rating 8 - Good. 376 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Josephine

Travelled with partner
Staff very helpful Bathroom clean Bedroom clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Amaury

Stayed 2 nights in Nov 2024

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay when visiting Bristol, as it's only 5-10 minutes walk into the City Centre & riverside attractions. The reception is spotless and spacious, with very efficient staff. Due to a fall the day before arriving my wife arrived in a wheelchair, and without any fuss or request from myself, the reception staff allocated us a wheelchair friendly room on the 1st floor. Both lifts worked perfectly, although at busy times there was a bit of a wait for one. On-site car parking (two underground levels) is a good, although some spaces seem smaller than others. But plenty of SUV's and Transit-sized vans were parked comfortably on the upper level. Pay for parking at reception, then scan the ticket at the barrier when you leave. The bar area has plenty of comfortable seating areas, although bar prices are obviously higher then the nearby pubs. We didn't dine in during our stay, but can only say the food looked (& smelt) delicious on the plates that passed by us. Our room (108) didn't have the best of views, overlooking the rear access roads and neighbouring office buildings. But it was quite adequate for weekend stay, with tea/coffee facilities, ironing board, iron, hairdryer, disabled wet room shower, nice big bed, and a decent TV. Downsides were a lack of storage space for clothes & empty suitcases, no coat hooks, and an absence of 240v sockets to plug in chargers for phones or other devices (especially as this was a disabled persons room).
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith, Kilgetty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Bristol City Centre Novotel, which was very convenient to Bristol Templemeads and the City Centre attraction.
Stayed 1 night in Nov 2024

2/10 Terrible

S

Travelled with family
Disliked: Amenities, property conditions & facilities
Dirty room. Dust everywhere, food and waste in bins, bodily fluids in bathroom, hairs in sink and on toiletries. Photos sent to staff members phone as requested to be forwarded to manager I was told got refund. Spent all Saturday on phone to Expedia and at reception desk. Weekend ruined my son’s 8th birthday treat this was supposed to be. Promised refund by staff and waiting update.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely helpful staff on reception, clean functional room.
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The sofa bed in the triple room was filthy. The sheets had not been changed since the last guests and there was blood on the sheets. We checked in at night and the staff member who initially tried to resolve it was lazy and incompetent, trying to avoid doing what was required (came 3x to try and change sheets). A second staff member came and she sorted it out. The next day, my husband spoke to the manager and she offered us free parking and free breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

asif

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and very clean also food was good though the gym was small and my card didn’t work to allow me in I had to ask the cleaners to let me in though it is very close to train station and to tesco and Greggs nearby with Cabot circus shopping only 15 minutes away
Stayed 2 nights in Nov 2024

10/10 Excellent

Marzena Sylwia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

S

Stayed 1 night in Oct 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Good location by Temple Meads
Stayed 1 night in Oct 2024

8/10 Good

ARLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Less than 10 min walk from Temple Meads train station. Staff were friendly, room comfortable. Stayed 3 nights, it's a good base to explore area and taking a day trip to Bath.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yevhen

Stayed 1 night in Oct 2024

4/10 Poor

Luis Antonio Moncayo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpets were old and dirty, the bathroom was not very clean. Towels and sheets (or maybe it was the mattress) had a mildew or sweat smell. I really think a renewal is required asap.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, v close to TM station
Great location very close to Temple Meads, despite busy location, quiet with windows closed. Beds comfortable, room clean & buffet breakfast 7-11 on weekends. Works well for kids too.
Stayed 2 nights in Oct 2024

8/10 Good

Hayen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Stuart

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
TV outdated so unable to cast/play app to watch sports. Air conditioning not cooling enough
Stayed 2 nights in Oct 2024

10/10 Excellent

Can

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location with lots of food options within short walking distance. Big clean room with comfy bed. Arrived 1hr early by check in staff were great getting us a room straight away.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good enough
Room had no cold water supply so could not shower or flush the toilet, no tv remote. Offered another room after previous occupants had booked out,fresh towels but bath had pubic, short hairs in the bath, absolutely disgusting.
Stayed 1 night in Oct 2024