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Novotel Bristol Centre

4.0 star property

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Photo gallery for Novotel Bristol Centre

Restaurant
Fitness facility
Cocktail bar
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Victoria Street, Bristol, England, BS1 6HY
  • Bristol Hippodrome Theatre
    ‪12 min walk‬
  • Cabot Circus Shopping Centre
    ‪13 min walk‬
  • University of Bristol
    ‪17 min walk‬
  • Bristol (BRS-Bristol Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Leonardo Hotel Bristol City

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1313)
The price is €107
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Leonardo Hotel Bristol City

About this property

Novotel Bristol Centre

Eco-certified hotel with a steam room and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a steam room, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Bristol Centre offers 131 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at Novotel Bristol Centre gets high marks from our customers. During your stay, you're just a quick walk from St. Mary Redcliffe Church. You'll find features like free WiFi in public areas and a free manager's reception, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Bristol Hippodrome Theatre and Cabot Circus Shopping Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 2616 square feet (243 square meters) and includes a conference center. A steam room, an arcade/game room, and tour/ticket assistance are also featured at the eco-certified Novotel Bristol Centre. Parking is available for a fee.

The hotel hosts a free manager's reception daily.
Gourmet Restaurant - Onsite brasserie.
Gourmet Bar - Onsite cocktail bar. Open daily.
Lounge Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar
  • Gourmet Restaurant
  • Lounge Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Steam room

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference centre (2,616 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Covered self parking fee: GBP 16 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bristol Centre
Novotel Hotel Bristol Centre
Accor Bristol Centre
Bristol Novotel
Novotel Bristol Centre Hotel Bristol
Novotel Bristol Centre Hotel
Novotel Bristol Centre Hotel
Novotel Bristol Centre Bristol
Novotel Bristol Centre Hotel Bristol

Novotel Bristol Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1030 reviews
Rating 8 - Good. 383 out of 1030 reviews
Rating 6 - Okay. 108 out of 1030 reviews
Rating 4 - Poor. 28 out of 1030 reviews
Rating 2 - Terrible. 34 out of 1030 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Claire-Jayne

Travelled with family
Disliked: Room comfort
Could’ve been better. Stayed in better ones.
Cramped and a little dirty. When they came to make our room up the next day.. they left filthy coffee mugs and dirty spoons. Not the usual Novotel fare. There was music on on the Sunday night which perhaps we could’ve been warned about as we were right above it on the first floor and we had two young children who couldn’t sleep until it finished. No room to keep a pram so we were on top of each other.. felt perhaps a family room would’ve been better equipped.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Novotel Bristol
The rooms was good but the walls are so thin I believe that the whole night we kept on hearing loud noises from other rooms, door banging etc. Good breakfast and friendly atmosphere.
Stayed 1 night in Dec 2024

2/10 Terrible

Stephen

Business traveller
Liked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gilles, Drybrook

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfort with quality
I came here with my family for a quick stay and loved every bit of it. Not only the staff being super friendly, the location is ideal and everything is just around a short walk. The room size is okay but comfortable. We opted for their breakfast which was warm and lovely. Over all we loved our stay here.
Stayed 2 nights in Dec 2024

6/10 Okay

Nagy

Travelled with family
Liked: Staff & service
The matress protector on rhe sofa bed was very dirty, should hoover and wash regulary.
Stayed 1 night in Dec 2024

8/10 Good

Malik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It was relaxing Had nice breakfast
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Sabahat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gilles, Drybrook

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet in evening i eating in thé rom everything perfect
Stayed 1 night in Dec 2024

10/10 Excellent

A

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Good hotel let down by staff
The hotel itself was great for the price, centrally located and clean with a large room. Unfortunately some of the staff let the hotel down with their unprofessional behaviour and awful customer service. Enough to put us off Novotel for life.
Stayed 1 night in Dec 2024

8/10 Good

DANIEL

Stayed 2 nights in Dec 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the city centre with parking
Lovely hotel close to the city centre with parking. Would use again
Stayed 1 night in Nov 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Josephine

Travelled with partner
Staff very helpful Bathroom clean Bedroom clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Amaury

Stayed 2 nights in Nov 2024

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay when visiting Bristol, as it's only 5-10 minutes walk into the City Centre & riverside attractions. The reception is spotless and spacious, with very efficient staff. Due to a fall the day before arriving my wife arrived in a wheelchair, and without any fuss or request from myself, the reception staff allocated us a wheelchair friendly room on the 1st floor. Both lifts worked perfectly, although at busy times there was a bit of a wait for one. On-site car parking (two underground levels) is a good, although some spaces seem smaller than others. But plenty of SUV's and Transit-sized vans were parked comfortably on the upper level. Pay for parking at reception, then scan the ticket at the barrier when you leave. The bar area has plenty of comfortable seating areas, although bar prices are obviously higher then the nearby pubs. We didn't dine in during our stay, but can only say the food looked (& smelt) delicious on the plates that passed by us. Our room (108) didn't have the best of views, overlooking the rear access roads and neighbouring office buildings. But it was quite adequate for weekend stay, with tea/coffee facilities, ironing board, iron, hairdryer, disabled wet room shower, nice big bed, and a decent TV. Downsides were a lack of storage space for clothes & empty suitcases, no coat hooks, and an absence of 240v sockets to plug in chargers for phones or other devices (especially as this was a disabled persons room).
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith, Kilgetty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Bristol City Centre Novotel, which was very convenient to Bristol Templemeads and the City Centre attraction.
Stayed 1 night in Nov 2024

2/10 Terrible

S

Travelled with family
Disliked: Amenities, property conditions & facilities
Dirty room. Dust everywhere, food and waste in bins, bodily fluids in bathroom, hairs in sink and on toiletries. Photos sent to staff members phone as requested to be forwarded to manager I was told got refund. Spent all Saturday on phone to Expedia and at reception desk. Weekend ruined my son’s 8th birthday treat this was supposed to be. Promised refund by staff and waiting update.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely helpful staff on reception, clean functional room.
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The sofa bed in the triple room was filthy. The sheets had not been changed since the last guests and there was blood on the sheets. We checked in at night and the staff member who initially tried to resolve it was lazy and incompetent, trying to avoid doing what was required (came 3x to try and change sheets). A second staff member came and she sorted it out. The next day, my husband spoke to the manager and she offered us free parking and free breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

asif

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and very clean also food was good though the gym was small and my card didn’t work to allow me in I had to ask the cleaners to let me in though it is very close to train station and to tesco and Greggs nearby with Cabot circus shopping only 15 minutes away
Stayed 2 nights in Nov 2024

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