Hilton Garden Inn Bristol City Centre

4.0 star property

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Photo gallery for Hilton Garden Inn Bristol City Centre

View from room
Reception
Point of interest
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Temple Way, Bristol, England, BS1 6BF
  • St Nicholas Market
    ‪10 min walk‬
  • Cabot Circus Shopping Centre
    ‪10 min walk‬
  • Old Vic Theatre
    ‪12 min walk‬
  • Bristol Filton Airport (FZO)
    ‪27 min drive‬

Room options

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Single Beds, View

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hilton Garden Inn Bristol City Centre

Eco-certified Bristol hotel in Bristol Floating Harbour with a 24-hour fitness center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hilton Garden Inn Bristol City Centre offers 171 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch plasma televisions come with premium digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Bristol City Centre. During your stay, you're just a quick walk from Old Market. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Recess
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, convenience store, and a computer
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of St. Peters Church and Queen Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the eco-certified Hilton Garden Inn Bristol City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Recess - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 20.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 16.95 for adults and GBP 5.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Recess

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 90
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 80
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.95 for children
  • Uncovered self parking fee: GBP 20.00 per night
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Bristol City Centre
Hilton Garden Inn Hotel Bristol City Centre
Hilton Garden Inn Bristol City Centre Hotel
City Hotel Bristol
Bristol City Hotel
Hilton Bristol City Bristol
Hilton Garden Inn Bristol City Centre Hotel
Hilton Garden Inn Bristol City Centre Bristol
Hilton Garden Inn Bristol City Centre Hotel Bristol

Hilton Garden Inn Bristol City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was in good spot for walking in to central Bristol , was handy have a car park as well hotel on main road but couldn’t hear any traffic was a good enjoyable place to stayed
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient location in central Bristol. Staff friendly & helpful. The room and bathroom were small & the carpet stained & a bit scruffy. We were at the back of the hotel (away from the main road) but there was a lot of noise from works just under our window. As with most hotels these days the room was badly lit - why are these rooms always so dark? Drives me mad!
Stayed 1 night in Nov 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great value. The staff were also super helpful when we got a timings wrong and missed breakfast, providing us with some small pastries and making us some coffee on the house.
Stayed 2 nights in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, will definitely return
Stayed 1 night in Sep 2024

4/10 Poor

Allan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We felt the staff were polite and attentive. The room where my wife and sister stayed. Found clumps of hair on the floor. The board and mirror in the main room was coming off and at a slant. My shower head was not fot for the shower head adptor because it kept movi ng. The breakfast was extremely disappointing tomatoes were cold bacon was burnt and that crispy we couldnt chee it, the sausages looked like they had been cooked previously, the scrambled eggs were sloppy, the hash browns were hard.. so all in all it was a disappointing stay at a prominate 4star hotel. In our opinion wasnt.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Good location for train station and old part of the city.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Great hotel and stay. Excellent buffet breakfast. Comfortable surroundings. Only negative: parking is shocking to access if you’re not local. Overall a lovely stay in a good hotel.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Service was very good at reception as we were allowed on our room even though we arrived early and were able to leave our luggage for a few hours after checking out. Not so keen on the cleaner knocking on our door just after 9 to see if we had left. We didn’t use any other facilities so can’t comment but the bed was not very comfortable; the mattress must have been quite old as we could feel the springs here and there. A little disappointing. Otherwise good sound proofing and air-con. Good location not far from train station.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paul

Stayed 1 night in Sep 2024

6/10 Okay

Mark

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
You offer electric charging but don’t make it available, Maybe you should consider charging points on all parking spaces.
Stayed 1 night in Sep 2024

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bed very hard and uncomfortable. Hotel quite dated
Stayed 1 night in Sep 2024

2/10 Terrible

Frank

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
TV did not operate
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location very clean beautiful breakfast comfortable beds and pillows would definitely recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with my friend only issue I had is we didn’t have any biscuits or water in the room at all, went to reception was given water and had to replenish tea bags as only had 2. Walking distance to shops and on the flat
Stayed 2 nights in Sep 2024

10/10 Excellent

Gehan, Ann Arbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service
Common areas are well maintained and the staff are excellent. The rooms however are showing their age. The location is the only thing going for this place where it is a 10 minute walk from the station entrance
Stayed 2 nights in Sep 2024

6/10 Okay

Milan

Business traveller, Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Reception friendly. Property was very good and very convenient location. Parking was expensive at £20 p/night. The let down was the room cleanliness of the room which felt like it needed a deep clean; there were splash marks on the walls, glasses and cups were not clean and the carpet could do with a deep clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in a lovely hotel!
We had a wonderful stay at The Hilton Garden, Bristol. Lovely hotel, centrally located to the Quay, train station and the town centre. The staff were very friendly and efficient. Lovely clean room with good shower, free toiletries and soft towels! Buffet breakfast was really good, so well cooked. We also had a meal in the restaurant, again a very lovely meal!
Stayed 1 night in Sep 2024