Hilton Garden Inn Bristol City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Bristol City Centre

View from room
Point of interest
Reception
Breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Temple Way, Bristol, England, BS1 6BF
  • St Nicholas Market
    10 min walk
  • Marco's Olive Branch
    3 min walk
  • Bristol (TPB-Bristol Temple Meads Train Station)
    6 min walk
  • Bristol Filton Airport (FZO)
    27 min drive

Room options

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Single Beds, View

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hilton Garden Inn Bristol City Centre

Eco-certified Bristol hotel in Bristol Floating Harbour with a 24-hour fitness center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hilton Garden Inn Bristol City Centre offers 171 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch plasma televisions come with premium digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Bristol City Centre. During your stay, you're just a quick walk from Old Market. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Recess
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of St. Peters Church and Queen Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the eco-certified Hilton Garden Inn Bristol City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Recess - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 20.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 16.95 for adults and GBP 5.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Recess

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 90
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 80
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.95 for children
  • Uncovered self parking fee: GBP 20.00 per night
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Bristol City Centre
Hilton Garden Inn Hotel Bristol City Centre
Hilton Garden Inn Bristol City Centre Hotel
City Hotel Bristol
Bristol City Hotel
Hilton Bristol City Bristol
Hilton Garden Inn Bristol City Centre Hotel
Hilton Garden Inn Bristol City Centre Bristol
Hilton Garden Inn Bristol City Centre Hotel Bristol

Hilton Garden Inn Bristol City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1003 reviews" "
Rating 8 - Good. 355 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service
Common areas are well maintained and the staff are excellent. The rooms however are showing their age. The location is the only thing going for this place where it is a 10 minute walk from the station entrance
Stayed 2 nights in Sep 2024

6/10 Okay

Milan

Business traveller, Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Reception friendly. Property was very good and very convenient location. Parking was expensive at £20 p/night. The let down was the room cleanliness of the room which felt like it needed a deep clean; there were splash marks on the walls, glasses and cups were not clean and the carpet could do with a deep clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in a lovely hotel!
We had a wonderful stay at The Hilton Garden, Bristol. Lovely hotel, centrally located to the Quay, train station and the town centre. The staff were very friendly and efficient. Lovely clean room with good shower, free toiletries and soft towels! Buffet breakfast was really good, so well cooked. We also had a meal in the restaurant, again a very lovely meal!
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was extremely helpful, professional and friendly. The breakfast was plentiful and delicious. We were able to walk from the train station to the hotel when we arrived. It is centrally located. I would stay here again if in the area.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, lovely clean room. Just very annoying having to pay £20 for the use of the hotel parking
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, great shower and very clean. Parking available onsite and not far from the centre.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location with a park nearby which offers a lovely view during breakfast. The service was mostly excellent. The rooms were nice and very clean, but were a but small for 2 people. The breakfast buffet was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ajeet

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hiltons have gone downhill markedly since the last time we stayed in one! .. £150+ per night for what? Would have been better off in a budget hotel, the room was a box there was only one towel provided, for 2 of us, no room service, no mini bar, not even a biscuit with the "complimentary" tea and coffee, and as dor the buffet breakfast! The bacon was over cooked (the 2nd morning there was none left!) the eggs were undercooked eggs, the bread for toast had run out too, if it had been 5 minutes before breakfast finished i would have understood that i guess but itwas over an hour before! ... next time it will be a Premier Inn!
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week stay.
All the staff were helpful both on reception and in the restaurant. The room was nice but a bit disappointing to have, on our queen sized bed, a king sized duvet cover but only a double duvet inside. Consequently, with the duvet tucked in, one person only had the cover and no duvet!! Having a TV without a guide and programme information was a bit of a nuisance. I hope this is fixed before we come again ! Breakfast buffet was brilliant. I was a bit surprised to have a 99p service charge on two coffees in the evening. All in all these few little problems could easily be redressed.. We thoroughly enjoyed our stay and will return. Thank you for everything..
Stayed 3 nights in Aug 2024

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the price I was surprised the room was so small.
Stayed 1 night in Aug 2024

10/10 Excellent

GEORGE

Stayed 1 night in Aug 2024

2/10 Terrible

John

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Graeme

Travelled with partner
Over priced and toilet didn’t flush. Dirty room
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and polite. Room and beds comfortable. Tea and coffee in room, refrigerator, iron, hairdryer and nearby laundry which had I known earlier would have used. TV remote was difficult to navigate, some functions not available. The buffet breakfast was well worth paying for with a huge variety of choices and good coffee. Also the special meal deal included a pint of beer, and the burger and chips were cooked to perfection. As a trained chef I noted that plates were warmed to keep food hot, specially for the chips which stayed nice and hot. The tariff and meal prices are reasonable considering the high level of service this hotel offers. I would definitely choose to stay here again if visiting Bristol in the future.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Stayed 1 night in Aug 2024

10/10 Excellent

Emily Jayne

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Housekeeping can be improved.
Stayed 4 nights in Jul 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V Hard to find on sat nav.ery clean and helpful staff.
Stayed 2 nights in Jul 2024