The Norfolk Royale Hotel

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Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Room service

24/7 front desk

Explore the area

Richmond Hill, Bournemouth, England, BH2 6EN

The Square
‪3 min walk‬
Bournemouth Lower Gardens
‪3 min walk‬
Bournemouth Town Hall
‪5 min walk‬
Bournemouth (BOH-Bournemouth Intl.)
‪10 min drive‬

Room options

Small Double Room

14.48 sq m
Sleeps 2
1 Double Bed

Standard Double Room

22.29 sq m
Sleeps 3
1 Double Bed

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

16 sq m
Sleeps 1
1 Twin Bed

Executive Double Room

26.76 sq m
Sleeps 3
1 Queen Bed

Executive Twin Room

26.76 sq m
Sleeps 3
2 Twin Beds

Standard Twin Room

22.29 sq m
Sleeps 3
2 Twin Beds

Family Room

23 sq m
Sleeps 4
1 King Bed and 1 Twin Bunk Bed

Deluxe Twin Room

22.6 sq m
Sleeps 3
2 Twin Beds

Premier Double or Twin Room

33.77 sq m
Sleeps 3
2 Twin Beds

Deluxe Double Room (Accessible)

22.6 sq m
Sleeps 3
1 King Bed

Deluxe Double Room

23 sq m
Sleeps 3
1 King Bed

Similar properties

Breakfast included
Free WiFi
Air conditioning
Gym

for 1 room

includes taxes & fees

21 Feb - 22 Feb

About this property

Edwardian Bournemouth hotel in Bournemouth City Centre with a 24-hour front desk

An indoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a hot tub, 24-hour room service, and a business center.

The Norfolk Royale Hotel offers 95 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.

The Norfolk Royale Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Bournemouth Beach. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests have great things to say about the location and the helpful staff
Within a 10-minute walk of Bournemouth International Centre and Bournemouth Pavillion Theatre

The Norfolk Royale Hotel offers its guests an indoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Norfolk Royale Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Bournemouth hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.

Echos - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

24-hour room service is available.

Languages

English, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Wheelchair-accessible parking available
Off-site parking for GBP 12.50 per day; booking required

Food and drink

English breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 15 for adults and GBP 7.50 for children
1 restaurant
1 bar
24-hour room service

Restaurants on site

Echos

Things to do

Access to nearby indoor pool
Indoor pool
A hot tub

Family friendly

Access to nearby indoor pool
Indoor pool
Laundry facilities

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Business services

Business centre
Computer station
Conference space
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Step-free path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas (fines apply)
Fireplace in reception

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Bath or shower
Designer toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
TV

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Desk chair
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from January 31 2025 to February 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Cribs (infant beds) are available for GBP 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 15 for adults and GBP 7.50 for children
Nearby parking fee: GBP 12.50 per day
Late check-out fee: GBP 30
Crib (infant bed) fee: GBP 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Norfolk Bournemouth

Norfolk Hotel Bournemouth

Norfolk Royale Hotel Bournemouth

Norfolk Royale Hotel

Norfolk Royale Bournemouth

Norfolk Royale

Norfolk Royale Hotel BW Signature Collection Bournemouth

Norfolk Royale Hotel BW Signature Collection

Norfolk Royale BW Signature Collection Bournemouth

Norfolk Royale BW Signature Collection

Norfolk Royale BW Signature C

The Norfolk Royale Hotel Hotel

The Norfolk Royale Hotel Bournemouth

The Norfolk Royale Hotel Hotel Bournemouth

Norfolk Royale Hotel BW Signature Collection

The Norfolk Royale Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Nancy

4 Nov 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2024

8/10 Good

Richard

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed one night for a concert (BIC). It worked well. Good sized single room. Easy walk to cafes, restaurants & BIC. Reasonable price.

Stayed 1 night in Nov 2024

8/10 Good

Mark

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The car park is not free, it is owned by a private business not the hotel. Although convenient, it was charged at £12 for the night.

Stayed 1 night in Nov 2024

10/10 Excellent

David

3 Nov 2024

Very good

Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

6/10 Okay

Michael

3 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

6/10 Okay

Sean

Travelled with partner

20 Oct 2024

When we arrived the hotel looks quite grand from outside. It’s a bit jaded in places, needs upgrading and refurbishing really. Our room was a superior room but was dirty, hairs all over the floor and carpet, food crumbs etc which was very of putting. Told staff and they would have moved us to another room but we had a tight schedule and was going out. On our return there was no staff around so we stayed in the room we had been given. Breakfast was adequate. Would not book again as there are far better hotels local for the same money. Room wasn’t cheap but the feel was. No gym, tiny swimming pool. Sorry wanted this to be a hidden gem but overall disappointed

Stayed 1 night in Oct 2024

6/10 Okay

Clyde

19 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Bad attitude of certain staff

Hotel and room where lovely . The bar opened at 4.30 and closed at 11 which meant it was closed on arrival and closed after returning from concert . Also when we asked for extra teas and coffees for room on return. The reception was un manned . When a member of staff turned up he basic did not care . I said i was surprised by his lack of service . To which he said ' not his problem ' .terrible advert for hotel and poor attitude to a paying customer. To top it all ,twice staff enter room with pass key without knocking first . Shame as hotel is lovely but would never stay there again.

Stayed 1 night in Oct 2024

6/10 Okay

Joe

Travelled with family

7 Oct 2024

Liked: Staff & service, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

June

5 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Mac

Business traveller

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for City Centre

Lovely quiet room on ground floor, great shower & comfortable bed, good nights sleep!

Stayed 1 night in Oct 2024

8/10 Good

Ross

Travelled with partner

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good for a short quiet stay.

Stayed 1 night in Sep 2024

10/10 Excellent

Carina

Travelled with family

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Visiting this hotel was like visiting my grandma's house: comfortably worn and immaculately clean. It was an interesting mix of new and old. New mattresses with antique-looking chandeliers. Beautiful new bathrooms (great showers!) and out-of-fashion carpet. I love it. This eclectic mix is just my style. The front desk service was welcoming and comprehensive. The staff gave great directions, as the rooms were around a restaurant and then another corner. The pool allows 6 people maximum, so it's recommended to book a swim time when you arrive although we had no problem booking for an immediate swim. The hot tub was sandy and the water was quite chlorinated. Our family room was comfortable. There wa a large wardrobe, desk, cabinet with TV, double bed and bunk beds. The mattresses were firm and springy. The linens are crisp, clean, and white. The reason I docked a star is because the housekeeper should be given 5 more minutes per room. The lamps were dusty and when I flipped over the bathroom floor mat after showering, the bottom had dirt smudges.

Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A brilliant stay lovely room friendly staff and all round good weekend stay

Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Travelled with partner

27 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel proves that if it's not broke, don't fix it. The facilities look old at first glance, but everything is operational and clean. The bathrooms are stunningly clean and renovated. The pool facilities are exceptional - which also includes a hot tub - and you're provided with towels. The only fault on this hotel is the early check out time of 10am.

Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was above my usual rate but I was impressed. Staff were excellent - bar and reception and I loved heated towel racks and my swim in the pool!

Stayed 2 nights in Sep 2024

8/10 Good

Ephraim

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Second time staying at the Norfolk. Great service and superb staff. Modernising the interiors and rooms is much needed. Electricity sockets placed in inconvenient locations and no usb power points. The loss of parking is a real shame.

Stayed 2 nights in Aug 2024

8/10 Good

Steve

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Good,but…

3 hour trip from Eastbourne, very pleased with the cleanliness and look of the hotel. Staff very friendly. Car park easy to find. However the bed was very uncomfortable and we could feel the springs so had to lay on top of the duvet. Bed was also very clearly two singles pushed together as the sheet did not fit properly.

Stayed 1 night in Sep 2024

8/10 Good

David

11 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Claire

9 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Kaiden

8 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Katrina

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A character hotel, all the staff were helpful but due to the age of the hotel the floorboards throughout were extremely creaky. We had to leave very early morning and found it difficult to creep around quietly. Would have been nice to have had bottled water in the bedrooms, some herbal or decaff teas.

Stayed 1 night in Sep 2024

6/10 Okay

John

7 Sept 2024

Liked: Cleanliness, staff & service

Good, friendly staff, good bar and restaurant area. The room was small, looked tired and the bed width was under 4ft. Not good for 2 people of average build

Stayed 1 night in Sep 2024

6/10 Okay

Jack

1 Sept 2024

Liked: Amenities, property conditions & facilities

Room 203 which is by a busy road as well as a karaoke bar. No AC in room so had to keep window open in August which meant that every noise was heard. Being woken up in the night was regular. Also, we placed the please make my room up on our door in the morning and came back at 1830 and our room had not been made up. General facilities were good but service as well as room being located by a busy road with no AC was poor.

Stayed 2 nights in Aug 2024