Suncliff Hotel - OCEANA COLLECTION - Reviews, Photos & Rates

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Dates

April 2025

May 2025

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony

Overview
Rooms
Location
Policies

Good

Popular amenities

Explore the area

29 East Overcliff Drive, Bournemouth, England, BH1 3AG

Bournemouth Beach
‪4 min walk‬
Bournemouth Pier
‪12 min walk‬
Bournemouth International Centre
‪12 min walk‬
Bournemouth (BOH-Bournemouth Intl.)
‪13 min drive‬

Room options

Family Room, 1 Bedroom, Sea View

Sea view
Sleeps 4
1 Double Bed and 2 Twin Beds

Seaview Twin

Sea view
12 sq m
Sleeps 2
2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8 sq m
Sleeps 1
1 Twin Bed

Standard Family Room ( Sleeps 5)

20 sq m
Sleeps 5
1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

Family Triple Room

20 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Budget Single Room

Sleeps 1
1 Twin Bed

Double Room, Ocean View

20 sq m
Sleeps 2
1 Double Bed

Economy Double Room

15 sq m
Sleeps 2
1 Double Bed

Standard Family Room (Sleeps 6)

20 sq m
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

Standard Twin Room

12 sq m
Sleeps 2
2 Twin Beds

Standard King or Twin

12 sq m
Sleeps 2
2 Twin Beds OR 1 King Bed

Double Room, Terrace, Ocean View

Sleeps 2
1 Double Bed

Standard Double Room

13 sq m
Sleeps 2
1 Double Bed

Family Quadruple Room

20 sq m
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Superior Double Room, Balcony, Ocean View (Penthouse)

Sleeps 2
1 Double Bed

Similar properties

Pool
Spa
Pet-friendly
Free WiFi

for 1 room

includes taxes & fees

17 Apr - 18 Apr

About this property

Suncliff Hotel - OCEANA COLLECTION

Beach hotel with indoor pool, near Bournemouth Beach

At Suncliff Hotel - OCEANA COLLECTION, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.

Suncliff Hotel - OCEANA COLLECTION offers 99 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology, and thalassotherapy.

The breakfast at Suncliff Hotel - OCEANA COLLECTION gets high marks from our customers. During your stay, you're just a quick walk from Bournemouth Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.

Free WiFi
Enjoy British cuisine while dining at Atlantis
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor and outdoor pools
Indulge with Swedish massages, body scrubs, or body wraps at the spa
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a gym, a sauna, and racquetball/squash
Guests have great things to say about the breakfast and the clean accommodations
Just a 4-minute walk from Bournemouth Beach and 12 minutes by foot from Bournemouth International Centre
Dogs welcome for a fee (restrictions apply)

Suncliff Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, spa services, and a terrace are also featured at the family-friendly Suncliff Hotel - OCEANA COLLECTION. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Atlantis - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Languages

English, German, Greek, Italian, Latvian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (GBP 12 per night)
Limited on-site parking

Food and drink

Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 7.95 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Private picnics
Snack bar/deli

Restaurants on site

Atlantis

Things to do

Billiards/pool table
Full-service spa
Gym
Indoor pool
Outdoor pool (guest access)
Racquetball/squash
Sauna

Family friendly

Access to nearby outdoor pool
Children's books
Children's dinnerware
Highchair
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

Business centre
Conference centre
Meeting room

Outdoors

Terrace

Full-service spa

Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Swedish massages
Thalassotherapy

Accessibility

Lift

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Heating
Iron/ironing board on request
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):

Bar/Lounge(s)
Breakfast
Business center
Daily housekeeping
Dining venue(s)
Fitness facilities
Sauna
Swimming pool

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
Self parking fee: GBP 12.00 per night
Pet deposit: GBP 50 per stay
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 20.00 (subject to availability)
Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 8:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suncliff

Suncliff Bournemouth

Suncliff Hotel OCEANA COLLECTION Bournemouth

Suncliff Hotel Bournemouth

Suncliff Hotel OCEANA COLLECTION

Suncliff OCEANA COLLECTION Bournemouth

Suncliff OCEANA COLLECTION

Suncliff Hotel

Suncliff Oceana Collection

Suncliff Hotel - OCEANA COLLECTION Hotel

Suncliff Hotel - OCEANA COLLECTION Bournemouth

Suncliff Hotel - OCEANA COLLECTION Hotel Bournemouth

Suncliff Hotel - OCEANA COLLECTION Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Excellent

Stephanie

Travelled with group

25 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very welcoming lovely receptionist, over night stay with a friend as we had a Christmas party in the hotel next door. Good value and nice stay.

Stayed 1 night in Dec 2024

6/10 Okay

Dawn

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This time, room wasnt so good. Or the bed. But previously, ive had a much nicer room. The security man was so helpful.

Stayed 2 nights in Dec 2024

2/10 Terrible

Tracey Helen

15 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Avoid this hotel

Our room smelt of cigarette smoke , the young guy on reception disputed this . Our balcony /terrace was covered in cigarette butts. It had not been cleaned . Over charged 2 times at £27 . The card machine was faulty according to rude bar staff. Hotel saying they will look into it . I ordered and paid for champagne to be in our room on arrival . It was not there . I had to kick up a fuss to get the bottle I had paid for as the rude bar staff said they had none left . Several hours later a bottle arrived . The restaurant was not in use to hotel guests as a private party was being held . The sister hotels also had private parties . We ordered bar snacks “nachos” which arrived disguised as a brick . Completely inedible . In room the information sheet states that breakfast is ordered vis room service . On arrival the young man ( who was texting on his phone ) told us to order breakfast via room service . At 9am we ordered our room service only to be told that we had to pre book it the night before at reception. The staff were obnoxious and could not care any less . Sadly this is the first bad review I have had to leave . I contacted the hotel directly to address my issues . They did not respond .

Stayed 1 night in Dec 2024

6/10 Okay

Louise

11 Dec 2024

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

9 Dec 2024

Disliked: Staff & service

Not impressed with our stay. Room had a musty smell that didnt improve over the 3 night stay. Bathroom tap was loose so had to move it upright to wash your hands. Decided to have a meal in the bar on the last night. Had minimal choice on the menu. Decided on steak... not sure what meat it was but not what i would call steak. It was like processed meat which was salty and boiled. After waiting for some cutlery, we discovered there was only one steak knife (2 of us were eating steak). After waiting another 5 minutes, we were told there were no other steak knives! By this time, i had finished my meal so my husband could use my knife. The hotel states free parking but this is only if you book directly with them, otherwise it is £12 per day.

Stayed 3 nights in Dec 2024

6/10 Okay

MARGARET

1 Dec 2024

Liked: Staff & service

COULDN'T SEE OUT OF THE WINDOWS

OUR ROOM WAS A BIT SMALL AND DATED, THE MATRESS WAS HARD AND NOT POCKET SPRUNG SO IF ONE MOVED YOU BOTH MOVED, THE WINDOWS WERE ABOOUTLEY FILTHY AND THE VIEW WAS OF A FIRE ESCAPE AND SOME DISCARDED GUTTERING AND DOWNPIPES THROWN ONTO A DETERIORATING ASBESTOS ROO, A HEALTH AND SAFETY ISSUE IF EVER THERE WAS ONE, THERE WERE 2 CHAIRS IN THE ROOM BUT THEY WERE VERY WARN AND UNCOMFORTABLE, THE FOOD WAS ACCEPTABLE BUT THERE WASN'T MUCH CHOICE. THE ENTERTAINMENT WAS AS YOU WOULD EXPECT.

Stayed 2 nights in Nov 2024

8/10 Good

Steve

Travelled with partner

18 Nov 2024

Liked: Cleanliness, staff & service, amenities

Good hotel and staff. Nice rooms Fridge in room bit noisy when trying to sleep. Main quibble.Assumed hotel parking was free but found out that's only if you book direct. Had to pay an additional £12 per day to park! Even then, spaces not guaranteed.

Stayed 3 nights in Nov 2024

4/10 Poor

Rocco

Travelled with partner

17 Nov 2024

Disliked: Staff & service, amenities, property conditions & facilities

Restaurant not open. Staff in bar were rude. No one knew what menu was available where at restaurant in sister hotel. Be warned you have to pay for parking £23 for a 2 night stay!

Stayed 2 nights in Nov 2024

10/10 Excellent

Isobel

16 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with family

2 Nov 2024

All in all a good stay. Clean and bright. Bar was a little slow for the amount of people staying and that also caused breakfast issues . Staff worked had to make amends and that meant a lot. Perfect location for what we needed.

Stayed 1 night in Nov 2024

6/10 Okay

Malcolm

1 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The overall standard was good, some of the doning options on the included dinner and breakfast were limited

Stayed 1 night in Oct 2024

6/10 Okay

Debbie

Travelled with group

1 Nov 2024

When arriving receptionist said I wouldn’t eat in here if I was you I would go next door. The swimming pool area was filthy. The changing room was disgusting. The pictures online are not what you see when you get in the swimming pool area. Don’t know when the last time they were cleaned., When we came out, we complained to the receptionist and she said maybe swim in the evening it’s more quieter. The restaurant was closed all day on the 30th of November so we had had to eat elsewhere and also trying to find a bar person was impossible. Definitely will not stay there again.

Stayed 2 nights in Oct 2024

10/10 Excellent

Jaykumar

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suncliff Hotel Bournemouth

Great room with great view. Good breakfasts and very friendly staff. Zahra in reception was exceptional. She was very friendly and helpful. Alina in the breakfast room was exceptional too. She looked after us very well from day one. A big thank you to both of them and the rest od the staff. Definitely coming back.

Stayed 4 nights in Oct 2024

6/10 Okay

Robert

28 Oct 2024

Stayed 3 nights in Oct 2024

8/10 Good

Amanda

24 Oct 2024

Liked: Cleanliness, staff & service

Property was basic but fine. Breakfast waa nice!

Stayed 1 night in Oct 2024

2/10 Terrible

karla

24 Oct 2024

Disliked: Cleanliness, staff & service

Stayed 1 night in Oct 2024

4/10 Poor

Margaret

23 Oct 2024

Disliked: Staff & service, property conditions & facilities

I was put in a room over the front door lovely view but from about 3am on wards the front door banged continually people outside laugh

Stayed 3 nights in Oct 2024

10/10 Excellent

frederick

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Travelled with family

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay

We stayed in the penthouse and it was amazing . The staff were outstanding and the food excellent . Warm pool overall amazing and we will be back

Stayed 1 night in Oct 2024

6/10 Okay

Varsha

5 Oct 2024

Stayed 3 nights in Sep 2024

6/10 Okay

Lorna

Travelled with partner

5 Oct 2024

Disliked: Property conditions & facilities

Gaffer tape on carpets to hold them together. Thin walls - could hear everything. Lucky if you can park in car park. Swimming pool shared with two other hotels, so packed and children allowed in the evenings, so noisey. No privacy in the pool changing room. Needs a lot of TLC throughout.

Stayed 3 nights in Sep 2024

4/10 Poor

Paul

Travelled with partner

30 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Loud music kept us up until 1.30am. Got totally ignored by the staff. Manager is supposed to be emailing me. We will see

Stayed 1 night in Sep 2024

10/10 Excellent

DEBBIE

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay at the hotel . The check in process was quick and professional. The staff were friendly. I only stayed two nights but my room was cleaned on both days and towels replaced,

Stayed 2 nights in Sep 2024

6/10 Okay

Lee

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service

Good spot facing the sea,nice area.Room was tiny and should have been described as compact ruther than standard.Hotel full of coach parties and very old people.Breakfast was ok,but once the trays were empty there was no restocking of food,so get down there 45 mins before it closes to make sure you have enough to eat.

Stayed 3 nights in Sep 2024