Suncliff Hotel - OCEANA COLLECTION - Reviews, Photos & Rates

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Dates

February 2025

March 2025

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view

Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service

Pool

24/7 front desk

Explore the area

29 East Overcliff Drive, Bournemouth, England, BH1 3AG

Bournemouth Beach
‪4 min walk‬
Russell-Cotes Art Gallery and Museum
‪6 min walk‬
Bournemouth Pavillion Theatre
‪9 min walk‬
Bournemouth (BOH-Bournemouth Intl.)
‪13 min drive‬

Room options

Family Room, 1 Bedroom, Sea View

Sea view
Sleeps 4
1 Double Bed and 2 Twin Beds

Seaview Twin

12 sq m
Sea view
Sleeps 2
2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8 sq m
Sleeps 1
1 Twin Bed

Standard Family Room ( Sleeps 5)

20 sq m
Sleeps 5
1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

Family Triple Room

20 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Budget Single Room

Sleeps 1
1 Twin Bed

Double Room, Ocean View

20 sq m
Sleeps 2
1 Double Bed

Economy Double Room

15 sq m
Sleeps 2
1 Double Bed

Standard Family Room (Sleeps 6)

20 sq m
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Twin Bunk Bed

Standard Twin Room

12 sq m
Sleeps 2
2 Twin Beds

Standard King or Twin

12 sq m
Sleeps 2
2 Twin Beds OR 1 King Bed

Double Room, Terrace, Ocean View

Sleeps 2
1 Double Bed

Standard Double Room

13 sq m
Sleeps 2
1 Double Bed

Family Quadruple Room

20 sq m
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Superior Double Room, Balcony, Ocean View (Penthouse)

Sleeps 2
1 Double Bed

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 room

includes taxes & fees

14 Feb - 15 Feb

About this property

Suncliff Hotel - OCEANA COLLECTION

Beach hotel with indoor pool, near Bournemouth Beach

At Suncliff Hotel - OCEANA COLLECTION, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.

Suncliff Hotel - OCEANA COLLECTION offers 99 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology, and thalassotherapy.

The breakfast at Suncliff Hotel - OCEANA COLLECTION gets high marks from our customers. During your stay, you're just a quick walk from Bournemouth Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.

Free WiFi
Enjoy British cuisine while dining at Atlantis
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor and outdoor pools
Indulge with hot stone massages, facials, or detox wraps at the spa
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a gym, a sauna, and racquetball/squash
Guests have great things to say about the helpful staff and the breakfast
Just a 4-minute walk from Bournemouth Beach and 12 minutes by foot from Bournemouth Pier
Dogs welcome for a fee (restrictions apply)

Suncliff Hotel - OCEANA COLLECTION offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, spa services, and a terrace are also featured at the family-friendly Suncliff Hotel - OCEANA COLLECTION. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Atlantis - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Languages

English, German, Greek, Italian, Latvian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 12.00 per night)
Limited on-site parking
Height restrictions apply for on-site parking

Food and drink

Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 12.95 for adults and GBP 7.95 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

Atlantis

Things to do

Access to nearby outdoor pool
Billiards/pool table
Fitness centre
Full-service spa
Indoor pool
Private picnics
Racquetball/squash
Sauna

Family friendly

Access to nearby outdoor pool
Children's books
Children's dinnerware
High chair
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Business services

Business centre
Conference centre
A meeting room

Outdoors

Terrace

Spa

Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage - prenatal
Massage - Swedish
Reflexology
Thalassotherapy

Accessibility

Lift

Couples dining
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Digital channels
LCD TV

Food and drink

Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change):

Bar/Lounge(s)
Breakfast
Business center
Daily housekeeping
Dining venue(s)
Fitness facilities
Sauna
Swimming pool

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
Self parking fee: GBP 12.00 per night
Pet deposit: GBP 50 per stay
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 20.00 (subject to availability)
Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 8:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suncliff

Suncliff Bournemouth

Suncliff Hotel OCEANA COLLECTION Bournemouth

Suncliff Hotel Bournemouth

Suncliff Hotel OCEANA COLLECTION

Suncliff OCEANA COLLECTION Bournemouth

Suncliff OCEANA COLLECTION

Suncliff Hotel

Suncliff Oceana Collection

Suncliff Hotel - OCEANA COLLECTION Hotel

Suncliff Hotel - OCEANA COLLECTION Bournemouth

Suncliff Hotel - OCEANA COLLECTION Hotel Bournemouth

Suncliff Hotel - OCEANA COLLECTION Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Okay

Malcolm

1 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The overall standard was good, some of the doning options on the included dinner and breakfast were limited

Stayed 1 night in Oct 2024

6/10 Okay

Debbie

Travelled with group

1 Nov 2024

When arriving receptionist said I wouldn’t eat in here if I was you I would go next door. The swimming pool area was filthy. The changing room was disgusting. The pictures online are not what you see when you get in the swimming pool area. Don’t know when the last time they were cleaned., When we came out, we complained to the receptionist and she said maybe swim in the evening it’s more quieter. The restaurant was closed all day on the 30th of November so we had had to eat elsewhere and also trying to find a bar person was impossible. Definitely will not stay there again.

Stayed 2 nights in Oct 2024

10/10 Excellent

Jaykumar

31 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suncliff Hotel Bournemouth

Great room with great view. Good breakfasts and very friendly staff. Zahra in reception was exceptional. She was very friendly and helpful. Alina in the breakfast room was exceptional too. She looked after us very well from day one. A big thank you to both of them and the rest od the staff. Definitely coming back.

Stayed 4 nights in Oct 2024

6/10 Okay

Robert

28 Oct 2024

Stayed 3 nights in Oct 2024

8/10 Good

Amanda

24 Oct 2024

Liked: Cleanliness, staff & service

Property was basic but fine. Breakfast waa nice!

Stayed 1 night in Oct 2024

2/10 Terrible

karla

24 Oct 2024

Disliked: Cleanliness, staff & service

Stayed 1 night in Oct 2024

4/10 Poor

Margaret

23 Oct 2024

Disliked: Staff & service, property conditions & facilities

I was put in a room over the front door lovely view but from about 3am on wards the front door banged continually people outside laugh

Stayed 3 nights in Oct 2024

10/10 Excellent

frederick

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Travelled with family

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay

We stayed in the penthouse and it was amazing . The staff were outstanding and the food excellent . Warm pool overall amazing and we will be back

Stayed 1 night in Oct 2024

6/10 Okay

Varsha

5 Oct 2024

Stayed 3 nights in Sep 2024

6/10 Okay

Lorna

Travelled with partner

5 Oct 2024

Disliked: Property conditions & facilities

Gaffer tape on carpets to hold them together. Thin walls - could hear everything. Lucky if you can park in car park. Swimming pool shared with two other hotels, so packed and children allowed in the evenings, so noisey. No privacy in the pool changing room. Needs a lot of TLC throughout.

Stayed 3 nights in Sep 2024

4/10 Poor

Paul

Travelled with partner

30 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Loud music kept us up until 1.30am. Got totally ignored by the staff. Manager is supposed to be emailing me. We will see

Stayed 1 night in Sep 2024

10/10 Excellent

DEBBIE

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay at the hotel . The check in process was quick and professional. The staff were friendly. I only stayed two nights but my room was cleaned on both days and towels replaced,

Stayed 2 nights in Sep 2024

6/10 Okay

Lee

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service

Good spot facing the sea,nice area.Room was tiny and should have been described as compact ruther than standard.Hotel full of coach parties and very old people.Breakfast was ok,but once the trays were empty there was no restocking of food,so get down there 45 mins before it closes to make sure you have enough to eat.

Stayed 3 nights in Sep 2024

10/10 Excellent

Emma

Travelled with family and small children

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at the Suncliffe Oceana for the air show and I have to say the staff were excellent organising everything, especially the parking. The front desk staff were very helpful throughout our stay and the surprise of evening entertainment was lovely. Very enjoyable stay and will definitely be back to stay again.

Stayed 2 nights in Aug 2024

6/10 Okay

Julie

9 Sept 2024

Liked: Cleanliness, staff & service

Clean with kind staff

Stayed 3 nights in Sep 2024

4/10 Poor

Eamonn

8 Sept 2024

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

First room they gave us room34 had a broken bed

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay. Room clean and comfortable. Staff very friendly and helpful. Excellent value for money.

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

8 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Kesinee

3 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

6/10 Okay

Margaret

2 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Airshow weekend

This was during the air show and a great emphasis was placed on the corporate hospitality/ private function visitors to the detriment of other guests. My husband waited, along with others for over 25 mins at the bar whilst the corporate guests were served. No bar meals only sandwiches, not told about this in advance unlike parking/road closure arrangements. This would have enabled us to make alternative arrangements for our evening meal on Friday. On previous occasions our daughter and son in law have come to the hotel for excellent bar meals a great disappointment that they had been cancelled, would have been helpful if a message had been sent along with the parking message. Overall a lack of sufficient staff in the circumstances, all were visibly under duress and did their best in difficult circumstances.

Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Travelled with group

1 Sept 2024

Disliked: Property conditions & facilities

Nice location Customer service on reception wasn’t great No dining available since there were private functions on….

Stayed 2 nights in Aug 2024

2/10 Terrible

jodie

31 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

We booked to stay for the air show. Prior to me booking the Suncliffe i called them directly to check that we were able to use the outside pools at their adjoining hotels (both part of the Oceana group) i was reassured that we would be able to make use of all the facilities so i booked. However when we arrived we were told we were not able to use the outdoor pools, we weren't able to sit out on the hotels terrace to enjoy the airshow, we couldn't use the pub in the hotel and if we wanted to eat there we had to pre order at reception and eat in the basement restaurant. We were really excited for our stay but the above put a dampner on our time there and will not come back to this hotel again.

Stayed 2 nights in Aug 2024