Coastal Bay Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coastal Bay Hotel

Lobby
Front of property
Exterior
Standard Triple Room, City View
View from property

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
377-379 Promenade, Blackpool, England, FY1 6BH
  • Paris Casino
    8 min walk
  • Blackpool Football Club
    9 min walk
  • South Pier
    9 min walk
  • Blackpool (BLK-Blackpool Intl.)
    10 min drive

Room options

Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, City View

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Room, City View

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Room, Sea View

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Standard Room, City View

  • City view
  • Sleeps 7
  • 1 Double Bed, 3 Twin Beds and 1 Twin Bunk Bed

Similar properties

About this property

Coastal Bay Hotel

Sun and fun on the beach, near Blackpool Central Pier
Along with massage/treatment rooms, this smoke-free hotel has a 24-hour front desk and an arcade/game room. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a hair salon, and a vending machine are onsite. Housekeeping is available on request.
Coastal Bay Hotel offers 36 accommodations with complimentary bottled water and slippers. These individually furnished accommodations include desks. 21-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and hair dryers can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas.
During your stay at Coastal Bay Hotel, you're just a quick walk from Blackpool Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include a car charging station, an elevator, and a terrace
  • 11 minutes by foot from Blackpool Pleasure Beach and a 2-minute drive from Blackpool Central Pier
Free breakfast is served daily. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Coastal Bay Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Blackpool hotel is smoke free.

Guests are served free English breakfast daily from 8:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Free English breakfast available daily 8:30 AM–9:30 AM

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Shopping centre
  • Spa services

Family friendly

  • Arcade/games room

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Hair salon
  • Housekeeping (on request)

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Individually furnished
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Coastal Bay Hotel Hotel
Coastal Bay Hotel Blackpool
Coastal Bay Hotel Hotel Blackpool

Coastal Bay Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 4 out of 29 reviews" "
Rating 2 - Terrible. 11 out of 29 reviews" "

4.6/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

aaron

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs work, but the staff are brilliant
The hotel does need a major refurb, but for the price you pay for a sea-view room you don't expect perfection. The room was small, dated, but clean. The bathroom was the same, but the shower was fine, nice and warm. We had a really good time in the bar later on - really good atmosphere. The staff are brilliant. The hotel just needs updating and it would be perfect, the location is brilliant, just near South Pier and a tram stop. Get there early if you want a parking spot, the car park is only small. We enjoyed our stay.
Stayed 1 night in Jun 2024

2/10 Terrible

Lee

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, there was nobody on Reception, we had to phone to get someone to let us in. After getting to our room, initially, the room looked clean and tidy but upon closer inspection, there were lots of cobwebs and large spiders. There was a clump of hair on the side, the inside of the drawers were full of crumbs. The kettle was clean but was placed on a unit with no plug socket meaning that to use the kettle, we had to move it to a different part of the room. The TV had no remote control either. The bed itself looked fab but upon sitting/lying down on it, you sunk in and it was very uncomfortable for two people. It is definitely in need of being replaced. I braved the shower which looked grim. I shouldn't have bothered. The water took ages to warm up and when it did, it was still only luke warm. The windows were both not great and the one wasnt able to be opened as was broken. The general decor was in need of being updated throughout the whole hotel although you can look past this. The breakfast was lovely. There was a good choice of cereals and a fry up. The staff at breakfast time were very helpful. Unfortunately, I wouldn't stay here again which is a shame as the parking was free, security was good to get into and out the building and the location was perfect.
Stayed 2 nights in May 2024

4/10 Poor

dean

Disliked: Cleanliness, property conditions & facilities, room comfort
Oh dear don't stay here if you have standards.
were to start, shown three rooms as first was bad 12 then 17&19 stayed in 17 they are all half rooms, that tells you something, hotel is very very tired, in fact it needs gutting and rebuilding, booked a sea view did not expect to have the sea in the room, window leaked carpet was wet, most worrying the smoke alarm was hanging from the ceiling! Walls grubby, ceiling hanging down, paper peeling, bathroom was from the 60s and just full of peeling silicone & paper, furniture is hand painted and 50 year old, tv was unwatchable constant glitching , one ok thing bedding was clean. dining room is just awful what's with the fish tank?, arrived Thursday, asked about the bar/drinks to be told only open at weekends, breakfast was acceptable and the receptionist was really pleasant but he is on a hiding to nothing! i stayed one night of three leaving next day, did not even as for a refund as they clearly need the money more than me! do yourself a favour and stay next door (new brooklyn) its like a 5 star hotel compared with coastal bay as that's were i went. phots att substantiate what i have said.
Stayed 3 nights in May 2024

8/10 Good

Elun

Stayed 1 night in Apr 2024

6/10 Okay

Manpreet

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Allan

Stayed 2 nights in Feb 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service, amenities
It was a last minute book room was tiny but it did it job staff are lovely and welcoming
Stayed 1 night in Feb 2024

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff very helpful hotel could rooms doing up.
Stayed 1 night in Feb 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Staff are really friendly and welcoming, no problems with room was really clean, full english breakfast tasted amazing, no complaints will be booking again, in good distance from town centre 10 min walk
Stayed 2 nights in Feb 2024

2/10 Terrible

Shniece

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Simon

Stayed 2 nights in Dec 2023

8/10 Good

Roger

Stayed 3 nights in Sep 2023

8/10 Good

Jason

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2023

4/10 Poor

John

Disliked: Cleanliness
whether it was early in season, there was no replenishment of coffee etc, room was small but adequate, no bin for rubbish etc, and lastly, a wee bit dated.
Stayed 2 nights in May 2023

8/10 Good

Lisa

Travelled with group
Liked: Staff & service
The man who runs this hotel was lovely, very basic hotel with the most comfortable bed! The owner did say he was trying to renovate the hotel, when this is done this will be a lovely hotel. Very central on the sea front perfect location, had a lovely one night stay
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
staff very helpful as ecpedia had booked up wrong rooms , hotel very dirty and smelly carparking poor bathroom toilet didnt flush no tv in room
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be closed down.
We thought this place was shut down. Maybe it had been. No sign. No lights on (the light in the photo is the light I left on). All black and in darkness. Went to the door and a man unlocked it. No sign of any computers in reception etc. or signage. Not even a sheet of A4 in the window Bar closed and grill over the bar. Breakfast area desolate. Carpet filthy. Bedroom small and damaged furniture. Parking situation a little unusual. No spaces either. First hotel I’ve ever declined to stay at. Didn’t even bring the family in (I had gone to do a recce as the place looked closed) And in subsequent messages, I was called a liar by the man who let us in - a bit like another reviewer. When we booked, the tripadvisor link took us to a different hotel. Hopefully that has changed now.
Stayed 1 night in Oct 2019

2/10 Terrible

Derek

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't know what photos they use to put on website
So poor no hotel name anywhere asked people in the street said didn't know asked someone parking in front of what actually was the hotel and they said don't know we are staying at the hotel Athol but told could park here!!! Only hotel on the Promenade no lights on in reception at night. Rooms basic compared to the website photos on trivago that goes for whole hotel no bar no dining room reception area and lobby nothing like photos on the site!!! We were going out on Saturday and guests were arriving asking us if we knew where the Coastal Bay Hotel is Manager didn't seem bothered said that hotel only offered room only
Stayed 3 nights in Nov 2019

2/10 Terrible

Jenna

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice room but scruffy no breakfast just told about a cafe down the road i thaught a hotel or b and b was bed and breakfast for the price we paid
Stayed 1 night in Oct 2019

6/10 Okay

Carly

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Paul

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
OK if you’re not spending much time in here
Good points: The beds were comfy and clean, friendly host Bad points: Strong musky smell, very old decor, doors hanging off cupboards, wallpaper peeling off, crammed parking, no TV.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean at all Carpets badly stained, wallpaper hanging off walls. Barely any toilet roll. Room very cold as holes in walls covered with cardboard or wood. Worst sleep I’ve ever had the bed was extremely uncomfortable could feel every spring. Supposed to be a double bed more like a single bed. Car parking awful cars blocking everyone in. Owner just telling you to dump your car. Would not recommend this hotel at all. May be ok for stag nights if on a budget.
Stayed 1 night in Oct 2019

2/10 Terrible

Charlotte

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Discusting.
Everything was discusting. I was given a false advertisement. I had 2 young children with me and the room was dirty and smelly. I didn't even want to let my children walk around the place it was that bad. the beds and furniture are all falling apart. The wall where the window was had wallpaper all coming off with mould growing underneath and the ceiling looked like it was going to collapse, it is a health Hazard for adults never mind young children, disgusting. No bar access as advertised and it's like it was only us in the building as no sound of any movement of other guests. definately would not advice a stay there. I have seen some bad places, but this was just vile. we didn't even have access to a working ceiling light and was given a lamp as an alternative. Plus the fact I was charged 75 pound for this horrendous mess. Vile it really is.
Stayed 1 night in Oct 2019