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28 Aug 2024 by Laura López, Voice of Customer Coordinator
Dear Madam,Thank you for sharing your experience with us.We are thrilled to hear that the beauty of our hotel and the cleanliness of our rooms met your expectations. Our team is passionate about delivering exceptional service culture, and it is rewarding to know that you appreciated our efforts. The room amenities are indeed curated to enrich your room experience, and we're delighted you enjoyed them. We are also glad to hear that you found our hotel's condition to be exemplary, reflecting our commitment to providing a luxurious environment for our guests.We look forward to the pleasure of welcoming you back.Many thanks again,Laura López, Voice of Customer Coordinator
14 Nov 2023 by Guest Experience Team
Dear Sir,Thank you for sharing your experience with us.We are glad to hear that you enjoyed The Level lounge and its spaciousness. We appreciate your feedback regarding the tapas and are pleased to know that it improved during your stay. Our team is always open to suggestions and we strive to provide the best possible experience for our guests.We apologize if our service did not meet your expectations for a five-star experience and that our room decor was not to your taste. We are constantly working on improving our facilities and services, and we value your input.We look forward to welcoming you back on a future trip.Kind regards,Guest Experience Team
24 Nov 2023 by Guest Experience Team
Sehr geehrter François,danke, dass Sie uns einen Erfahrungsbericht hinterlassen haben.Wir freuen uns sehr, dass Sie die Freundlichkeit unseres Personals und unser umfangreiches Frühstücksbuffet positiv hervorgehoben haben. Es ist unser Ziel, dass sich unsere Gäste durch den aufmerksamen Service unseres Teams wohl und geschätzt fühlen. Ihre Anmerkung bezüglich des Frühstücksbuffets nehmen wir ernst und sehen dies als Gelegenheit, unser Angebot kontinuierlich zu verbessern. Qualität ist uns ebenso wichtig wie Quantität, und wir streben stets danach, das Gleichgewicht zwischen beiden zu optimieren, um den Erwartungen unserer Gäste gerecht zu werden.Hoffentlich sehen wir uns auch in der Zukunft wieder bei uns.Freundliche Grüße und alles Gute,Guest Experience Team
All-inclusive room rates at Melia Jardines del Teide - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Some rates at Melia Jardines del Teide - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Melia Jardines del Teide - Adults Only offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. There are 2 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Melia Jardines del Teide - Adults Only. Limited free parking is available on a first-come, first-served basis. This 5-star Adeje hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
Melia Jardines del Teide - Adults Only offers 290 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature down duvets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Pico Negro – This poolside fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Casa Nostra – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Mosaico – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Retama Lobby Bar – This bar overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Open daily.
Grab & Go – This poolside coffee shop serves lunch and light fare. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages and manicures and pedicures.
Special check-in instructions:
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
