Hotel Riu Gran Canaria - All Inclusive - Reviews, Photos & Rates

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Dates

February 2025

March 2025

6 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All-inclusive
Parking available
Bar
Breakfast included
Gym

Explore the area

Urb. Las Meloneras s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35106

Meloneras Beach
‪10 min walk‬
Maspalomas Lighthouse
‪13 min walk‬
Maspalomas Beach
‪16 min walk‬
Las Palmas (LPA-Gran Canaria)
‪34 min drive‬

Room options

Double Room, Terrace

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Double Room, Balcony

26 sq m
Sleeps 2
1 King Bed

Minibar, in-room safe, free WiFi, bed sheets

Double Room, Balcony, Garden View (Sofa Bed)

28 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Suite, Balcony, Garden View (Swim-up suite Adults Only )

41 sq m
Sleeps 2
1 Twin Bed OR 2 Twin Beds

Double Room, Balcony, Garden View

26 sq m
Sleeps 2
1 Twin Bed

Family Room, Balcony, Garden View

38 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Suite, Balcony, Sea View

41 sq m
Sea view
Sleeps 4
1 King Bed OR 2 Twin Beds

Similar properties

Pool
Hot tub
Spa
Kids pool

for 1 room

includes taxes & fees

6 Mar - 7 Mar

About this property

Hotel Riu Gran Canaria - All Inclusive

All-inclusive San Bartolomé de Tirajana property in Maspalomas with 6 restaurants

This smoke-free property features 6 restaurants, 6 outdoor pools, and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 6 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.

Hotel Riu Gran Canaria - All Inclusive offers 639 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This San Bartolomé de Tirajana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Riu Gran Canaria - All Inclusive. During your stay, you're just a quick walk from Playa de las mujeres. Features include free breakfast and free WiFi in public areas, plus 6 outdoor pools.

Free buffet breakfast served daily
Free WiFi
Drinking and dining options include 6 restaurants, a poolside bar, and 6 bars/lounges
Self parking available for a fee
Splash around at the waterslide or swim in the 6 outdoor pools
Treat yourself to massages at the spa
Amenities include a car charging station, a multilingual staff, and an elevator
Onsite recreation includes tennis courts, a gym, and basketball
Within a 15-minute walk of Meloneras Beach and Maspalomas Lighthouse

Hotel Riu Gran Canaria - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Gran Canaria - All Inclusive offers its guests a full-service spa, 6 outdoor swimming pools, a waterslide, and a fitness center. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Riu Gran Canaria - All Inclusive. Parking is available for a fee. A complete renovation of Hotel Riu Gran Canaria - All Inclusive was completed in July 2023.

This 4-star San Bartolomé de Tirajana property is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.

Las Dunas - This buffet restaurant serves breakfast, lunch, and dinner.

Atlántico - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Kaori - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Amore Mio - This theme restaurant serves dinner only. Reservations are required. Open daily.

Kulinarium - This restaurant serves dinner only. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities

Tennis

Volleyball

Spa facilities

Limited spa services

Kids club

Entertainment

Onsite entertainment and activities

Onsite live performances

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (EUR 8 per day)
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 8:00 AM–10:30 AM
6 restaurants
6 bars/lounges and 1 poolside bar

Restaurants on site

Las Dunas
Atlántico
Kaori
Amore Mio
Kulinarium

Things to do

6 outdoor pools
Fitness classes
Basketball
Beach volleyball
Bike rentals
Bike storage
Children's pool
Concerts/live shows
Evening entertainment
Fitness centre
Full-service spa
Playground
Tennis
Volleyball

Family friendly

6 outdoor pools
Children's pool
Free children's club
Playground
Snack bar/deli
Water slide

Conveniences

Lift
Water dispenser

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Hair salon
Multilingual staff

Outdoors

Beach loungers
Beach umbrellas
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

Massages
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
Renovated entire property – July 2023
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Minibar

Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Uncovered self parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

ClubHotel Riu Gran Canaria All Inclusive

ClubHotel Riu Gran Canaria San Bartolome de Tirajana

ClubHotel Riu Gran Canaria

Hotel Riu Gran Canaria San Bartolome de Tirajana

Riu Gran Canaria San Bartolome de Tirajana

Riu Gran Canaria Bartolome Ti

Hotel Riu Gran Canaria

Hotel Riu Gran Canaria All Inclusive

Hotel Riu Gran Canaria - All Inclusive All-inclusive property

Hotel Riu Gran Canaria - All Inclusive San Bartolomé de Tirajana

Hotel Riu Gran Canaria - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Lawrence, East Leake

20 Nov 2024

Stayed 7 nights in Oct 2024

10/10 Excellent

Jeannette

Travelled with partner

4 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the best time. The property was clean and well kept. The entertainment crew was magnificent. The staff was friendly and courteous. We enjoyed the restaurants. The Kulinarium dinner was outstanding! Will definitely come back.

Stayed 8 nights in Jun 2024

10/10 Excellent

Eustaquio

Travelled with partner

28 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed this Rui Gran Canaria hotel and resort very much.

Stayed 3 nights in Jun 2024

10/10 Excellent

MANUEL

Travelled with family

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great time

Stayed 4 nights in Jun 2024

6/10 Okay

Brian

Travelled with partner

11 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

Very rude restaurant staff

Stayed 1 night in Jun 2024

6/10 Okay

Brian

Travelled with partner

11 Jun 2024

Very rude restaurant staff!

Stayed 4 nights in Jun 2024

10/10 Excellent

eva

31 May 2024

Liked: Cleanliness, staff & service, room comfort

Bastante bien

En general la impresión fue buena, aunq las instalaciones presentaban algunas deficiencias. Los baños necesitan alguna reforma, hay moho en las juntas y algo más

Stayed 2 nights in May 2024

8/10 Good

Chad Lian

Travelled with partner

30 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was lovely! Great ocean views. The food could use a little work.

Stayed 6 nights in May 2024

10/10 Excellent

Cathryn Lynn

25 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in May 2024

10/10 Excellent

eamon

18 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great staff really enjoyed the stay food was very good

Stayed 4 nights in May 2024

10/10 Excellent

Thorsten

12 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in May 2024

10/10 Excellent

Juan

Travelled with family

11 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best resorts we’ve ever been. Incredible experience. Staff simply amazing, so friendly and so helpful. You are greeted all the time every where you go within the hotel. The food is great and very varied. Lots of vegetarian options. Staff went above and beyond!

Stayed 7 nights in May 2024

10/10 Excellent

Ana

17 Apr 2024

Stayed 7 nights in Mar 2024

10/10 Excellent

Garen, Lausanne

Travelled with family

6 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel with top rated staff well trained and attentive food is extremely high quality for the price and good drinks at the open bar. Thank you RIU

Stayed 6 nights in Mar 2024

2/10 Terrible

alin

Travelled with family

11 Mar 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Rooms are very small, Terrible, terrible food.

Stayed 6 nights in Feb 2024

2/10 Terrible

alin

Travelled with family

7 Mar 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Room and balcony were extremely small. No iron and no ironing board. Terrible pillows. Way too many insects inside the toom. Coffee machine is only for instant coffee. Staff lied about the restaurant reservations, as we could not go to any restaurants, so all we could eat was just buffet food wich was simply put...horrible! Water in the pools was cold. Cheap drinks. Extremely disappointed. Please stay away from this property.

Stayed 7 nights in Feb 2024

10/10 Excellent

Aaron, FPO AE

Travelled with family

24 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great quality of food for all inclusive!

Stayed 7 nights in Jan 2024

6/10 Okay

Stephen

Travelled with partner

29 Nov 2023

Liked: Cleanliness, staff & service

Nice and pleasant place to stay. A few things to work on but was a relaxing holiday.

Stayed 5 nights in Nov 2023

6/10 Okay

Jacqueline

13 Apr 2023

Liked: Cleanliness, room comfort

Not Adult only section

My biggest complaint about the hotel is that there were specific adult only sections and they did not enforce nor were they consistent with the actual adult only section not only were children allowed to stay in the building they were allowed in the Jacuzzi, where it was specifically posted that only adults were allowed in as well as the spa area. The Hotel did have posted signs all over the place, stating where children were allowed to go however, none of the staff actually enforced until they were asked to do so. Also, this hotel is mainly for Nordic country Europeans, and that was made very prevalent multiple times by different staff members when we were question as to why we were there or if we truly were staying at the hotel Lastly, the food in the all inclusive is not worth it, you can get better food outside of the hotel for cheaper prices.

Stayed 7 nights in Apr 2023

6/10 Okay

Andres

31 Mar 2023

Stayed 2 nights in Mar 2023

10/10 Excellent

Pramodini

Travelled with family

2 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an excellent holiday!

Stayed 5 nights in Feb 2023

10/10 Excellent

Carlos

Travelled with family and small children

29 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing Facilities and great customer service

10/10 Excellent

Verified traveller

31 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Oct 2022

2/10 Terrible

ASHLEY

22 Oct 2022

Disliked: Staff & service, room comfort

Stay Away!

If I could give no stars to this place I would, but the 1 star goes to some of the staff like Sarah who was kind & accommodating. Besides that it was not a positive stay and the food was sub-par. My fiancée had a burn accident with the soup they were serving and ended up with 2nd and 3rd degree burns. They don’t put caution signs or hot labels. No one ever checked on us or tried to help assist when he got burned. They said they only allow staff members to use first aide kits, didnt have a doctor come onsite, & just called us a taxi for the hospital. If he would have had some assistance & cold water immediately we wouldn’t have had a $600 doctor bill! It ruined the rest of our trip because we couldnt do anything in water or excursions. The rooms are basic & have funny smells. The A/C in the rooms dont work well & the shower water fills up over your feet while your showering & the drain takes about 12-15 mins to drain the water out. Oh & when asked to speak with a manager they kept saying he wasn’t available until the very last day right before we were traveling home! Thanks again for your terrible service and treatment. If you’re American, stay away from this place!

Stayed 2 nights in Oct 2022