Grupotel Orquidea

See all properties

Choose dates to view prices

Dates

February 2025

March 2025

On the beach, black sand, beach volleyball

In-room safe, desk, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All-inclusive

Pool

Laundry

Explore the area

Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

Bahía Feliz
‪10 min walk‬
El Aguila Beach
‪18 min walk‬
Sioux City Park
‪6 min drive‬
Las Palmas (LPA-Gran Canaria)
‪24 min drive‬

Room options

Double Room, Balcony

30 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony

30 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 1 Child)

30 sq m
Ocean view
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony

30 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View

30 sq m
Ocean view
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 2 Children)

30 sq m
Ocean view
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Similar properties

Pool

All-inclusive

Kids pool

Free WiFi

for 1 room

includes taxes & fees

16 Feb - 17 Feb

About this property

Family fun on the beach, with 4 outdoor pools, near San Agustin Beach

Catch some rays at the beach or spend the day relaxing at Grupotel Orquidea's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.

Grupotel Orquidea offers 255 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Grupotel Orquidea, you're just a quick walk from Bahía Feliz. Features include free WiFi in public areas, plus 4 outdoor pools and 3 restaurants.

Free WiFi
Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and 2 bars/lounges
Splash around at the waterslide or swim in the 4 outdoor pools
Treat yourself to facials, manicures and pedicures, or aromatherapy at the spa
Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
Onsite recreation includes a gym, a sauna, and volleyball
14 minutes by car from Maspalomas Dunes and 10 minutes from San Agustin Beach

Some rates at Grupotel Orquidea are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Orquidea offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 2 meeting rooms available. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Grupotel Orquidea.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Grupotel Orquidea has 3 restaurants on site.

All-inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

3 restaurants and 1 coffee shop/cafe
2 bars/lounges

Things to do

4 outdoor pools
Arcade/games room
Beach volleyball
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Lifeguards on-site
Playground
Sauna

Family friendly

4 outdoor pools
Arcade/games room
Children's pool
Laundry facilities
Playground
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities

Business services

Meeting rooms - 2

Outdoors

Beachfront location
Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Terrace

Spa

3 treatment rooms
Aromatherapy
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - sports
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Desk
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Front desk staff will greet guests on arrival at the property.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pool access available from 9:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orquidea Hotel San Bartolome de Tirajana

Orquidea San Bartolome de Tirajana

Orquidea Hotel BAHIA FELIZ

Orquidea Hotel

Orquidea BAHIA FELIZ

TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana

TUI FAMILY LIFE Orquidea San Bartolome de Tirajana

TUI FAMILY LIFE Orquia Bartol

Grupotel Orquidea Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Russell

Travelled with partner

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, and staff very friendly

Stayed 14 nights in Oct 2024

10/10 Excellent

Mark

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea

Stayed 7 nights in Sep 2024

10/10 Excellent

Mercedes Judith, Tampa

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’m very very happy with this Hotel Orguidia .. I feel in another plane ..Thank You to all staff ,, Gracias fue una experiencia maravillosa todo functiona como un reloj suizo .. Un paraíso en la tierra,, Mercedes Biosca 9/1 al 9/5 , 2024

Stayed 4 nights in Sep 2024

10/10 Excellent

Elliot

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

25 Mar 2024

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

2 Feb 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

2 Feb 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

19 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner

13 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facility was spotless, the food was great and the staff were very helpful.

Stayed 5 nights in May 2019

6/10 Okay

Kilian

Travelled with partner

26 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Deben mejorar en algunos aspectos

Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon, Uitgeest

26 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2024

10/10 Excellent

José luis Pereiro

Travelled with partner

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El hotel perfecto, buena atención, buen alojamiento, comida buena y variada. Muy recomendable para descansar unos días, recomiendo coger el todo incluido.

Stayed 5 nights in Oct 2024

8/10 Good

PATRICIA

Travelled with partner

20 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hôtel trop anglophone. Aucune animation en espagnol un peu frustrant pour une île espagnole, rien pour continuer la fête après 23h00. Réfectoire trop bruyant, et heureusement hors période scolaire. Je n'ose pas imaginer en pleine saison. Chambre pas trop bien isolée, bruit de chasse d'eau, de douche, de chaise qu'on traîne sur la terrasse des autres chambres... Le Spa mériterait un peu plus de déco, il est assez tristounet. Personnel très agréable et très serviable. Les repas étaient convenables, par contre pour les vins la carte serait à revoir. Espace aquatique agréable.

Stayed 7 nights in Oct 2024

8/10 Good

Mariell carmen

Travelled with family

19 Oct 2024

Liked: Property conditions & facilities

Family with kids 3 and 5 year

Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.

Stayed 7 nights in Oct 2024

10/10 Excellent

RICCARDO

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OTTIMO

Stayed 7 nights in Oct 2024

10/10 Excellent

Isidoro

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Primera experiencia en un hotel familiar..eramos de hoteles para adultos...y sinceramente...lo pasamos genial tenia lo que buscamos tranquilidad con un pequeño murmullo a lo lejos de la alegría infantil...lindos jardines ..personal agradable..comidas y bebidas acectables ...muy recomendable para desconectar con un toque de alegría..volverémos gracias a todo el personal por su amabilidad

Stayed 2 nights in Sep 2024

8/10 Good

Elena

28 Sept 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness

La estancia a sido muy buena, salvo por la limpieza de la habitación que es muy mejorable. Por lo demás, genial, para volver en otras ocasiones

Stayed 8 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with family

26 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Sep 2024

10/10 Excellent

Alicia

Travelled with partner

24 Sept 2024

Muy recomendable , la comida del buffet estaba espectacular y los bartenders de 10

Stayed 3 nights in Sep 2024

10/10 Excellent

KATIA

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma viagem incrível!!! Amamos e com certeza voltaremos. A hospitalidade e amabilidade dos funcionários são indescritíveis. Estamos encantados!!! GRACIAS!

Stayed 5 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La experiencia fue super positiva. La habitación muy bonita y cómoda Las instalaciones amplias y muy limpias. La comida variada y muy rica. El personal muy amable y educado, hacemos una mención especial en la recepción a Saray porque fue super simpática, atenta y agradable. Volveremos sin duda. Recomendado 100x100.

Stayed 2 nights in Sep 2024