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4.4 out of 5

" Huge hotel with amazing architecture and interior design at every turn. There is a stylish dramatic African theme to this hotel which makes it stand ... " More

By a verified traveller on Fri 30 Dec 2016

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Standard Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Double Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Double Room, Terrace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Senior Suite, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Lopesan Baobab Resort. During your stay, you're just a quick walk from Maspalomas Lighthouse. You'll find features such as free WiFi in public areas, plus 9 outdoor pools and 4 restaurants.

  • Free WiFi
  • Enjoy a bite to eat at Marula, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the lazy river or swim in the 9 outdoor pools
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, fitness classes and bicycles to rent
  • Within a 15-minute walk of Maspalomas Lighthouse and Meloneras Beach

Lopesan Baobab Resort ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lopesan Baobab Resort

Everyone (14) Couples (8) Family (3)
5 out of 5
Excellent hotel

Posted by on 29 Oct 2022

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5 out of 5

Design dream in Maspalomas

Pros: The African theme, spacious bars, restaurants and well designed grounds.
Cons: Individual heating control in the bedroom.
Location: Amazing sand dunes just a 10 minute walk away.
Huge hotel with amazing architecture and interior design at every turn. There is a stylish dramatic African theme to this hotel which makes it stand out from any other hotel in the area. Rooms are spacious but could have done with a little more heating as the weather was poor. Some of the corridors were like wind tunnels as the stairwells were open air. Everywhere the staff were friendly and helpful, meals were absolutely excellent with a wide choice of interesting dishes. Good entertainment on offer from the in-house team for adults and children.

Posted by , from London on 30 Dec 2016

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Comment from Hotel Management

15 Feb 2017 by Guest Relations Department

Dear Mrs Linda, We're really happy when we meet a review like yours. These kind of nice and kind words are like pure energy for us, pure energy to better ourself and to find the right soul to make your stay just perfect. Hope to welcome you soon maybe with a less poor weather. A big and sincere thank you by the whole staff. My best and sincere regards

4 out of 5
Das Hotel war toll, die Einrichtung hätte da und dort eine Renovation nötig[ Teppiche im Treppenhaus] Lift hat auch immer so komisch getönt. Das Frühstück war sehr vielfältig und gut, abgesehn vom Kaffe da wäre eime Bohnenkaffe Maschine wünschenswet. Es waren alle sehr nett, bis auf die Rezeption welche dieses mal nicht sonderlich hilfsbereit waren Mussten extrem lange auf unser zimmer warten. Zum teil unkonpetente Angestelte am Tresen das war letztes Jahr besser Aber alles in allem wars sehr schön. Toll war auch das mit Ebookers alles so reibungslos geklappt hat.Vielen Dank dafür

Posted by on 9 Jul 2024

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4 out of 5
Hotel und Personal war gut und sehr freundlich. Mich störte vorallem beim essen, dass das Personal das Getränk einkassierte obwohl wir noch nicht mal richtig gegessen hatten. Das war bei allem so, auch die Übernachtungen mussten im voraus bezahlt werden.

Posted by on 27 Apr 2024

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2 out of 5
The hotel looked great on the surface and the pool area, location and entertainment were lovely. The restaurant personnel was great. However our room had a weird woody/sweaty smell and during the evening of our first night at the hotel we found the room to be full of small cockroaches. They were everywhere. We informed the hotel personnel about this and managed to get our room switched twice until we found a room with no weird smell and no cockroaches visible. Our clothes and luggage were cleaned by the hotel, but we still needed to contact pest control back in Finland to get all our luggage cleaned. This basically ruined the mood for our whole holiday. Our stay was not compensated for by the hotel as we booked via Ebookers. Despite the hotels efforts to get us a room with no visible infestation we were left with the feeling that the problem was not taken seriously with comments from the staff like “maybe they are just ants”, “this has not been a problem”, “in my experience those creatures don’t look like they would invade your home and maybe they don’t even survive in your country”. The hotel also told us that the species was excluded to be anything harmful by our pictures and room inspection. Not harmful by their regards meant that the bug does not bite humans. Our pictures show easily identifiable cockroach nymphs most probably of the German cockroach species. As such we were left with the feeling that the cockroach infestation might continue uninterrupted at the hotel.

Posted by on 20 Mar 2024

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4 out of 5

Posted by on 15 Oct 2023

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5 out of 5
Hervorragend

Posted by on 23 Sep 2023

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5 out of 5
C’est notre deuxième séjour dans cet hôtel. Il mérite amplement ses 5 étoiles : le cadre, la qualité du service (du personnel de l’accueil, au restaurant, femme de ménage, jardinier, équipe d’animation (rafi ;-)), la qualité de la restauration … vraiment un très bon séjour, ce serait une erreur de ne pas y aller ;-)

Posted by on 20 May 2023

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5 out of 5
Das Zimmer war immer sehr sauber und das Morgenbuffett ist wirklich toll.

Posted by on 13 Feb 2023

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5 out of 5
Hier stimmt einfach alles. Sehr netter Service, tolle Anlage und hervorragendes Essen.

Posted by on 26 Nov 2022

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Property Features

Lopesan Baobab Resort offers its guests 9 outdoor swimming pools, a lazy river, a fitness centre, and a children's pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi. A business centre and 6 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A terrace, a complimentary children's club, and a vending machine are also featured at the luxury Lopesan Baobab Resort. Parking is available for a fee. This 5-star San Bartolomé de Tirajana hotel is smoke free.

  • 677 guestrooms or units
  • 5 levels
  • 8 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 9
  • Children's pool
  • Lazy river
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Lopesan Baobab Resort offers 677 air-conditioned accommodations with minibars and complimentary dressing gowns. Beds feature down duvets. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Marula – This buffet restaurant specialises in international cuisine.

Baobab – This buffet restaurant specialises in international cuisine. Open daily.

Pili Pili – This restaurant specialises in local and international cuisine and only serves lunch. Open daily.

Akara – This theme restaurant specialises in African cuisine and only serves dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Motor boating nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Marina nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Surf lessons - nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • Cashless transactions are available
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.50 for children
  • Self-parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 2.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baobab Lopesan
  • Baobab Resort
  • Lopesan Baobab
  • Lopesan Baobab Resort
  • Lopesan Baobab Resort San Bartolome de Tirajana
  • Lopesan Baobab San Bartolome de Tirajana
  • Lopesan Baobab Resort Hotel
  • Lopesan Baobab Resort San Bartolomé de Tirajana
  • Lopesan Baobab Resort Hotel San Bartolomé de Tirajana

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
  • Travelife
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