H10 Playa Meloneras Palace

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Dates

December 2024

January 2025

4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers

Habitación Privilege doble, 2 camas individuales

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

All-inclusive

Breakfast included

Pool

Room service

Spa

Explore the area

Calle Mar Caspio, 5, San Bartolomé de Tirajana, Gran Canaria, 35100

Meloneras Beach
7 min walk
Maspalomas Beach
4 min drive
H10 Playa Meloneras Palace
1 min walk
Las Palmas (LPA-Gran Canaria)
32 min drive

Room options

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Sea View

Sleeps 1
2 Twin Beds

Double Room Single Use

Sleeps 1
2 Twin Beds

Deluxe Room, Ocean View

Ocean view
Sleeps 3
2 Twin Beds

Superior Room

Sleeps 2
2 Twin Beds

Habitación Privilege doble, 2 camas individuales

40 sq m
Sleeps 3
2 Twin Beds

Double Room, Sea View

40 sq m
Sleeps 3
2 Twin Beds

Superior Room, Sea View

Sea view
Sleeps 2
2 Twin Beds

Twin Room

40 sq m
Sleeps 3
2 Twin Beds

Similar properties

Pool

Kids pool

Free WiFi

Restaurant

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Luxury San Bartolomé de Tirajana hotel in Maspalomas with 3 restaurants

This smoke-free hotel features 3 restaurants, 4 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a nightclub, a health club, and a bar/lounge.

H10 Playa Meloneras Palace offers 374 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor tennis court and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at H10 Playa Meloneras Palace. During your stay, you're just a quick walk from Meloneras Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy a bite to eat at Tamadaba, a buffet restaurant that serves international cuisine
Take a swim in the 4 outdoor pools
Indulge with body wraps, massages, or body treatments at Despacio Spa Centre
Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
Steps from Meloneras Beach and a 4-minute drive from Maspalomas Lighthouse

Some rates at H10 Playa Meloneras Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

H10 Playa Meloneras Palace offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. A children's pool, a nightclub, and a sauna are also featured at the luxury H10 Playa Meloneras Palace. Limited free parking is available on a first-come, first-served basis.

This 5-star San Bartolomé de Tirajana hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Tamadaba - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Gaudi - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Bar Naturalia - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Chill-Out Tropical - This bar is located by the pool. Open daily.

La Brasserie - Onsite brasserie. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

24-hour room service

In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:30 AM–10:30 AM
3 restaurants
1 poolside bar and 1 bar
24-hour room service

Restaurants on site

Tamadaba
Gaudi
Bar Naturalia
Chill-Out Tropical
La Brasserie

Things to do

4 outdoor pools
Fitness classes
Arcade/games room
Bike rentals
Bike tour information
Bike cleaning
Bike parking
Bike repair services
Bike shop
Bike storage
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Nightclub
Outdoor tennis court
Playground
Sauna
Shopping
Steam room

Family friendly

4 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's pool
Laundry facilities
Playground
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Newspapers in reception
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (6997 square feet of space)
Meeting rooms

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Spa

Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage - sports
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 80
Front entrance ramp
Handrails in hallways
Hallway handrail height (centimetres): 80
Handrails in stairwells
Stairwell handrail height (centimetres): 80
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 73
Wheelchair-accessible restaurant
Wheelchairs available on site

Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Dressing gowns
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Electric kettle
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products used
Energy-saving switches
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Slippers
Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses geothermal energy, plus eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note this property enforces a strict dress code.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pool access available from 10:00 AM to 6:00 PM.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

H10 Meloneras Palace

H10 Playa

H10 Playa Meloneras Palace

H10 Playa Palace

H10 Playa Palace Hotel

H10 Playa Palace Hotel Meloneras

H10 Playa Meloneras Palace Hotel

H10 Playa Meloneras Palace San Bartolomé de Tirajana

H10 Playa Meloneras Palace Hotel San Bartolomé de Tirajana

H10 Playa Meloneras Palace Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Jonathan Nicholas

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gaudi designed hotel. Beautiful rooms with big balcony. Swimming pools in nice cactus gardens. Coeliac Dream for food. Big thank you to the Restaurant as the Chef will walk round with you and do seperate food. Great desserts. All staff very freiendly. Fantastic H10 Hotel.

Stayed 5 nights in Aug 2024

10/10 Excellent

Alan, MAIDENHEAD

8 Jun 2024

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in May 2024

6/10 Okay

Vahab

Travelled with partner

30 May 2024

Liked: Cleanliness, property conditions & facilities

It was very aveyplace.

Stayed 6 nights in May 2024

8/10 Good

Elizabeth

25 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room, fabulous view, great location but the food was very disappointing

Stayed 7 nights in May 2024

10/10 Excellent

David

Business traveller, Travelled with partner

13 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great facilities, good location, very attentive and friendly staff. Quality of the buffet is average. Feels like they are trying to offer too much variety and the cost of that is quality.

Stayed 7 nights in Apr 2024

10/10 Excellent

Jack

1 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Mar 2024

10/10 Excellent

Susan, Farnham

Travelled with partner

28 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel in a lovely setting. Lots to do if you want it - or easy just to relax!

Stayed 7 nights in Feb 2024

2/10 Terrible

Nick

Travelled with group

24 Feb 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2024

8/10 Good

Valeriy

3 Oct 2023

Stayed 8 nights in Sep 2023

10/10 Excellent

Benedict

20 Sept 2023

Stayed 7 nights in Sep 2023

8/10 Good

Michelle

4 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

My stay was amazing overall. The resort is beautiful and the facilities and staff are great. The only things that could have been better was the food at the buffet (very underwhelmed, and the cocktail selection at the pool bars (I was really hoping for some frozen drink options with it being so hot).

Stayed 4 nights in Jun 2023

10/10 Excellent

Kaitlyn

Travelled with group

15 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Exceptionally clean throughout the entire property. Excellent staff all around. Food was great! As two young women travelling alone, we felt extremely safe both on and off the property.

Stayed 6 nights in May 2023

10/10 Excellent

Marie Viola

Travelled with partner

29 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel, all five star.Staff location food entertainment. I would definitely return here.

Stayed 7 nights in Mar 2023

8/10 Good

Donald Keith

24 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 9 nights in Mar 2023

10/10 Excellent

Margaret

Travelled with group

23 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location, the architecture, the quietness, great pools and great food. Staff very professional and caring.

Stayed 7 nights in Oct 2022

10/10 Excellent

Brendan

9 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jun 2022

10/10 Excellent

Nadja

Travelled with family

3 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 9 nights in May 2022

10/10 Excellent

John, Camberley

Travelled with partner

4 Apr 2022

Liked: Staff & service, amenities, property conditions & facilities

Great hotel, wonderful location, amazing, friendly service, coffee after dinner would have been appreciated.....

Stayed 8 nights in Mar 2022

10/10 Excellent

Adrienn

29 Mar 2022

Stayed 7 nights in Mar 2022

8/10 Good

Bryan Robert, Aston Clinton

Travelled with group

27 Feb 2022

Liked: Staff & service, amenities

A great hotel, with superb staff, in a very walkable distance from the heart of Maspalomas. The areas for improvement are room cleaning, which is not thorough enough and significant parts of the hotel are looking tired, including the rooms.

Stayed 7 nights in Feb 2022

2/10 Terrible

Yin

25 Dec 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2021

10/10 Excellent

Emma

31 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

October 2021

Amazing hotel, beautiful food and great selection. Staff so friendly!

Stayed 7 nights in Oct 2021

10/10 Excellent

Alan

14 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Oct 2021

4/10 Poor

Izabella

25 Jul 2021

Liked: Cleanliness

Disliked: Staff & service

Terrible service and standard, NOT a 5 star hotel!

Our stay was pretty bad, we already got issues from day 1. Some Staff at the restaurant were very rude & didn’t know their own policy & were giving us different directions. When we asked about something they would shrugged & said “I don’t know”! One day we had to leave the gym because you can’t be more than 6. But we had booked via the reception & when we arrived there were only 2 other in the gym. The gym staff who was missing from her post for over an hour wouldn’t listen to us when she came back & threw us out! The hotel is run like a circus the staff have no idea & were working in different ways. When making a complain they promised to follow up & sort it out but then the next day it was forgotten. This is absolutely NOT a five star hotel. The rooms are very average & boring! The service is overall very poor. We even saw a cockroach once in the buffet. They keep the food under heat lamps & it makes it very dry. Breakfast was not so good either, not many choices & the eggs were not tasty! It’s also very loud & we kept waking up by the cleaners. We said we would order cleaning one hour before but they kept knocking on our door & there were no disturb sign anywhere in the room. We’ve been staying in few 5 star hotels nearby & the service & standard is totally different. This is the first & last time at the H10. Please don’t stay here, it will ruin your vacation!

Stayed 3 nights in Jul 2021