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Norseman Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norseman Hotel

View from property
Point of interest
Premium bedding, pillow-top beds, individually decorated
Reception
Fireplace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
Riverside, Wick, Scotland, KW1 4NL
  • Old Wick Castle
    4 min walk
  • Wick Heritage Centre
    8 min walk
  • Pulteney Distillery
    14 min walk
  • Wick (WIC)
    16 min walk

Room options

View all photos for Superior Double or Twin Room

Premium bedding, pillow-top beds, individually decorated

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 15.0 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room (single use)

Premium bedding, pillow-top beds, individually decorated

Superior Double or Twin Room (single use)

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic King or Twin Room

Premium bedding, pillow-top beds, individually decorated

Classic King or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for King Double, Single Occupancy

Premium bedding, pillow-top beds, individually decorated

King Double, Single Occupancy

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

Classic Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

Premium bedding, pillow-top beds, individually decorated

Classic Twin Room

  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About this property

Norseman Hotel

Eco-certified hotel with a restaurant and a bar
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Norseman Hotel offers 48 accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. This Wick hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Norseman Hotel. During your stay, you're just a quick walk from Old Wick Castle. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine and garden views while dining at Crofters
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Old Wick Castle and 8 minutes by foot from Wick Heritage Centre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 258 square feet (24 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the eco-certified Norseman Hotel. Free self parking is available.

This 3-star Wick hotel is smoke free.

Crofters - Overlooking the garden, this restaurant specializes in local cuisine. A children's menu is available.
Wickers Bar - This bar serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Crofters
  • Wickers Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (258 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick

Norseman Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 100 out of 264 reviews" "
Rating 8 - Good. 108 out of 264 reviews" "
Rating 6 - Okay. 32 out of 264 reviews" "
Rating 4 - Poor. 16 out of 264 reviews" "
Rating 2 - Terrible. 8 out of 264 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was ok !
Very tired. Breakfast was ok. Staff friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No elevators, rooms upstairs, extremely limited dining options
Stayed 1 night in Jul 2024

8/10 Good

Deena Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old building but all facilities available. Good for a night stay between travel.
Stayed 1 night in Jul 2024

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort
Poor
Over priced in an old run down town
Stayed 1 night in Jul 2024

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
The staff were great, food was good with a relaxing feel in the bar area and the location is good. The hotel could do with a bit of an upgrade as it’s showing it’s age but is ok. I’ve only given an overall of 3 stars because of the thin walls/floors/ceilings, meaning you can hear every word & noise from the rooms that surround you. I’m not a light sleeper but at one point during the night I was woken up and thought someone was actually in our room the noise was so clear & loud. This is no reflection on the staff as they try to make your stay as good as possible
Stayed 1 night in Jun 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very helpful
Stayed 2 nights in Jun 2024

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
The worst part of my stay in this hotel was the surly and unfriendly staff. None of them appeared to be enjoying their work or were interested in providing good quality friendly service to the customer. For this reason, I'll definitely not return. One exception was the housekeeper, who tidied my room - friendly and smiling.
Stayed 3 nights in Jun 2024

10/10 Excellent

KIRSTY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were really excellent.
Stayed 2 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Leo

Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Jonathan

Stayed 1 night in May 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good location a we seer heading to John O groat's the following day. Clean comfortable and good value for money.
Stayed 1 night in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Nice people
Cheap and cheerful. Lovely staff. This is my second visit in 5 years
Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
The Norseman Hotel was well located to the train station, a river walk and city centre. The breakfast was good and the meal service was generally good, though if you’re not with a group, make sure to reserve a table at dinner time.
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and wuiet
Stayed 1 night in May 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort
NIce hotel, great staff.
Check in was simple and efficient. The hotel however is a bit dated and the rooms are looking a bit tired. That said, it was spotlessly clean and very comfortable. The restaurant was good with a decent choice on the menu for our evening meal. The staff in the restaurant were excellent throughout our stay. Great choice at breakfast and once again the staff were excellent. All in all it was a nice stay and if the guest rooms were modernised this could be a wonderful hotel.
Stayed 1 night in May 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Stayed 1 night in Apr 2024

6/10 Okay

Nicola

Liked: Staff & service
Disliked: Property conditions & facilities
It’s ok for a short stay without high expectations.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service
Overnight on the Far North Line
This hotel is super handy for the train station or the city link bus stop which is right outside. Staff are friendly and helpful. Maybe a little expensive for what it is but wouldn’t out anyone off staying here at all.
Stayed 1 night in Mar 2024