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4.6 out of 5

"Lovely place, really friendly staff, great food and will always return here. Slow closing toilet seats needed 😃 " More

By a verified traveller on Sun 07 May 2023

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Master (Not Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic With Garden (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Water`s Edge Cottage (Pet friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Orchard Suite (Not Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Saltmoore. During your stay, you'll be within walking distance of North York Moors National Park. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, aromatherapy or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Guests love the breakfast and restaurant
  • Just a 5-minute drive from North York Moors National Park and 8 minutes from Whitby Harbour
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Saltmoore ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Saltmoore

Everyone (8) Couples (3)
5 out of 5

Posted by on 14 Jun 2023

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5 out of 5
Lovely place, really friendly staff, great food and will always return here. Slow closing toilet seats needed 😃

Posted by on 7 May 2023

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5 out of 5
Very nice place to stay, staff very friendly

Posted by on 18 Jun 2022

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4 out of 5

Posted by on 17 Feb 2020

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5 out of 5

Posted by on 8 Jul 2019

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4 out of 5
Lovely hotel with an exceptional customer service, the staff are a credit to the hotel, nothing is any trouble, they will do anything for you, special mention to Michael on reception in the keep, a gem and an asset to the hotel. Room was spacious and clean and serviced well everyday. The hotel is only a few tweaks away from 5*, definitely a great place to stay.

Posted by on 22 Jun 2019

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5 out of 5
This hotel was super. The welcome from the helpful, polite staff was excellent. Our room was spacious, well presented and very comfortable. The location is great for couples - in the quiet, picturesque area of Whitby called Sandsend and just a 10 minute walk from the sea front. On site, there is a lovely pool with jacuzzi, steam and sauna rooms and two restaurants to suit all palates. I’m looking forward to my next stay. Can’t comment on the spa, and gym as I didn’t use the facilities.

Posted by , from Doncaster on 13 Apr 2018

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4 out of 5

Good hotel and gardens

We stayed in the cottage that is dog friendly. £15 extra for the dog which is ridiculous. Only clothes storage is downstairs which is inconvenient. Grounds and spa/gym/pool all excellent and well maintained. Breakfast very good but service rather slow. Staff all polite and interested. Needed reminding about a small fridge we asked for. Open WiFi with good signal throughout, but not secure. Lots of car park space but a small distance from the main building, but drop off available. Overall, about £50 too expensive in my opinion.

Posted by , from uk on 12 Jul 2017

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4 out of 5

Lovely Hotel

Pros: Helpful friendly staff. Lovely location.
Cons: Only negative is the room had velux windows, so no outside view.
Location: Close to Sandsend and Whitby.
One night relaxing stay. Enjoyed the pool, sauna, Jacuzzi. Lovely gardens. Next time would upgrade to a room overlooking the gardens.

Posted by , from Middlesbrough on 4 May 2017

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5 out of 5

Amazing hotel 5 stars :-)

Lovely staff couldn't do enough for you, great experience, great food, lovely walks from hotel all the staff were just very friendly Best hotel I have ever been treat like a celebrity don't miss this hotel out Perfect experience not too be missed :-)

Posted by , from Great Ayton on 17 Feb 2017

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Renovations + Closures

This property is closed from 1 February 2024 to 14 November 2024 (dates subject to change).

The following facilities are closed seasonally each year. They will be closed from 26 December to 26 December:

  • Dining venue

The following facilities are closed for Christmas Eve, Christmas Day and New Year's Eve:

  • Dining venue

Property Features

Saltmoore offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Saltmoore. Self parking is free. Smoking is allowed in designated areas at this 4-star Whitby hotel.

  • 73 guestrooms or units
  • 2 buildings
  • 409 sq ft of conference space
  • 38 sq. m of conference space
  • Built in 2011
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Whitby Station (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Saltmoore offers 73 accommodations with laptop-compatible safes and complimentary bottles of water. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.

Saltmoore has a restaurant on site.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Multiple properties are on site. Guest accommodations are located at either The Keep or The Hall.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 25.0 per day.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 9.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25.0 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raithwaite
  • Raithwaite Estate
  • Raithwaite Estate Hotel
  • Raithwaite Estate Hotel Whitby
  • Raithwaite Estate Whitby
  • Raithwaite Hall Hotel Whitby
  • Saltmoore Hotel
  • Saltmoore Whitby
  • Raithwaite Estate
  • Raithwaite Sandsend
  • Saltmoore Hotel Whitby

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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