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Wookey Hole Hotel

3.0 star property

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Photo gallery for Wookey Hole Hotel

Suite, Tower
Property grounds
Balcony view
Games room
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪6 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

Twin Room, Mobility Accessible

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Wookey Hole Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wookey Hole Caves. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, an ATM, and TV in a common area
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Wookey Hole Caves and 5 minutes by car from Wells Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1037 reviews
Rating 8 - Good. 373 out of 1037 reviews
Rating 6 - Okay. 134 out of 1037 reviews
Rating 4 - Poor. 37 out of 1037 reviews
Rating 2 - Terrible. 28 out of 1037 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Lovely staff in the reception and bar areas, both communal areas and the room were clean and inviting
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient booking and check in. Staff were friendly and helpful. Overall, excellent value.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff were great, could not of been more helpful after a last minute booking at 9pm after the original hotel we booked (The Crossways) was totally unacceptable to stay in due to our room being directly above the speakers for a Christmas Party they were hosting. Noise in the room was so loud no one would of been able to sleep and given we had a 6 year old child with us even more shocking they put us in that room. Room was spacious and comfy, location was amazing as we had the Xmas trip booked at Wookey Hole and the breakfast was by far one of the best we have had staying in hotels or even a restaurant. Highly recommended as a place to stay if going to Wookey Hole or just visiting the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely, room was clean and quiet and easy to park there recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for touring this lovely area
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the Wells carnival - very convenient, lovely big clean room with all equipment - nice balcony, plenty of parking. Very orientated for Wookey Hole attraction, child friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Estelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely polite, friendly & professional staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoff

Stayed 1 night in Nov 2024

10/10 Excellent

lisa

Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
What a fab family friendly, lovely place to stay. It's an older property but that means space. The room was spacious and comfortable and the staff super friendly. Very recommended stay
Stayed 1 night in Nov 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend. Well priced
Lovely stay. Breakfast beautiful. Room fine. Landing and walls could do with freshening up a little but rooms themselves were great! Lovely that extra bed was acailable so both children had their own bed- thank you! Beds a little hard but okay. Cant fault anything else. A great stay! Very helpful staff too
Stayed 1 night in Nov 2024

10/10 Excellent

A C D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The room was fine but I had been looking for a king size bed not three beds! V little view and overlooked by log cabins on the hill. The bed was fine but the pillows rock hard. We ate in the restaurants and the food was poor. Burger was covered in burger sauce which I wasn’t expecting. Lots of kids running around screaming which isn’t the fault of the hotel but made us stressed. Likewise the rooms were not very soundproofed so I could hear doors slamming and kids screaming until late. There was also the sound of a boiler or similar all night.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Stayed 3 nights in Oct 2024

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

samantha

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Niamh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Wookey Hole Caves
We had a great trip. The hotel room for 5 was extremely spacious and it was so nice to stay right next door to the caves. We absolutely loved the caves. They were so big and the guided tour was great. The crazy golf was also great. Wells is only a 7 min drive and it is definitely a must. All in all a great stay with great value
Stayed 2 nights in Oct 2024

10/10 Excellent

WENDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing. Warm, comfy hotel. Staff were do efficient and friendly . So close to attraction too. A really relaxing vibe. Highly recommend
Stayed 1 night in Oct 2024

6/10 Okay

michelle

Travelled with family
Liked: Cleanliness, staff & service
For a family room would be better to have 2 proper beds instead of a camp bed which is uncomfortable. We also received no emails prior to our arrival, so we did not know to book breakfast in advance. Luckily the reception got this sorted out for us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen, Lyndhurst

Liked: Property conditions & facilities
Fabulously spookilicious staff all dressed up for Halloween- helpful, friendly and welcoming. Good soundproofing, nice big clean rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and pleasant staff
We were greeted by a woman called Dianne and she was very jolly and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhian

Stayed 1 night in Oct 2024