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4.4 out of 5

"The reception staff were friendly and helpful. Impressive lobby, room facilities were good, room was clean and well appointed, the covered balcony was ... " More

By a verified traveller on Tue 12 Nov 2019

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at East Sussex National. During your stay, you're just a quick walk from East Sussex National Golf Club. You'll find features such as 3 restaurants, a full-service spa and an indoor pool.

  • Enjoy local and international cuisine with garden views at Pavilion, one of the property's 3 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, reflexology or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and a steam room
  • 7 minutes on foot from East Sussex National Golf Club and a 4-minute drive from West Park Nature Reserve

East Sussex National ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for East Sussex National

Everyone (5) Couples (2) Business (1)
4 out of 5
The reception staff were friendly and helpful. Impressive lobby, room facilities were good, room was clean and well appointed, the covered balcony was great.

Posted by on 12 Nov 2019

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5 out of 5
The whole stay was exellent in fact when we got home we booked it again for Aug bank holiday.

Posted by , from sidcup on 14 May 2018

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5 out of 5

Very pleasant surprise

Picked a hotel convenient for a nearby wedding. Nine of us stayed and all agreed the hotel was great,

Posted by on 21 Apr 2018

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3 out of 5

Great location and concept But...

Understaffed and staff not trained. Particularly in the restaurant where. £40 bottle of Chablis was plonked on the table with cork in it with the words ‘here you go, Chablis’. A pleasant girl but not trained and tun off her feet. Food was disappointing, over cooked cod loin, small portion and although menu sounded good , food was bland. Would not eat dinner here , although breakfast was very good, plenty of variety, buffet style. Spa was chaotic, no appointments available and very ungracious staff member. It’s the way disappointing news of no availability is delivered. Pool area very busy and noisy , full of non hotel guests who use it as their local health club, Aqua class with about 50 people made impossible to relax or have a swim. We had a luxury suite with beautiful view , balcony etc, was lovely but could not get hot water. If you can get a good deal it’s worth it but not if you pay top dollar and Do Not eat dinner here you will ge disappointed.

Posted by on 17 Apr 2018

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5 out of 5
Luxury, relaxing and beautiful hotel. Would defiantly stay again.

Posted by on 2 Apr 2018

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4 out of 5

Staff are excellent,

The staff at this hotel are the best in the business, they bend over backwards to help you, very polite and nothing is to much trouble for them. We had a great short break.

Posted by on 31 Dec 2016

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5 out of 5

Excellent place to stop

Hotel condition is excellent, bar is pleasant and room were superb. All round great night to stop on business. Next time, I'll take my clubs because the golf course looks excellent. Great room rates as well including breakfast.

Posted by , from UK on 7 Nov 2016

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4 out of 5

Problems

When we arrived at 7pm the hotel had no reference of our stay and no rooms. The sister hotel was also fully booked and they only solved it after ringing the guests who had not arrived and found a couple who would not make it. They looked after us and were very helpful so not sure what went wrong but would like to know. The hotel will be making their own enquiries.

Posted by on 24 Jun 2014

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Renovations + Closures

The following facilities are closed for Christmas Day and New Year's Eve:

  • Dining venue

Property Features

East Sussex National offers its guests a full-service spa, a golf course, and an indoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at East Sussex National. This 4-star Uckfield hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Uckfield Station (3.6 km / 2.3 mi)

Room Amenities

East Sussex National offers 104 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Pavilion – Overlooking the golf course and garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Hunningtons – Overlooking the golf course, this buffet restaurant only serves lunch. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site

Spa Services

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • East National Sussex
  • East Sussex National Hotel
  • East Sussex National Hotel Uckfield
  • East Sussex National Uckfield
  • Sussex National
  • East Sussex National Golf Hotel Uckfield
  • East Sussex National Golf Resort And Spa
  • East Sussex National Hotel
  • East Sussex National Uckfield
  • East Sussex National Hotel Uckfield

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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