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The Willow House

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Willow House

Terrace/patio
Bathroom
Room
View from property
Bathroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
2 High Street, Thetford, England, IP25 6AE
  • Richmond Park Golf Club
    16 min walk
  • Wayland Wood
    2 min drive
  • Snetterton Race Circuit
    15 min drive
  • Norwich (NWI-Norwich Intl.)
    46 min drive

Room options

View all photos for Double Room, Ensuite (King Size )

Double Room, Ensuite (King Size )

Double Room, Ensuite (King Size )

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite (4 Person)

Room

Quadruple Room, Ensuite (4 Person)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Triple Room, Ensuite (3 person)

Room

Triple Room, Ensuite (3 person)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Twin Room, Ensuite

Room

Twin Room, Ensuite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Property entrance
The Olde Windmill Inn
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Parking included
Free WiFi
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4.7 out of 5, Exceptional, (240)
The price is €91
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Olde Windmill Inn

About this property

The Willow House

Inn in Thetford with a restaurant and a bar
A restaurant, a bar/lounge, and free self parking are available at this smoke-free inn. WiFi in public areas is free. Housekeeping is not available.
The Willow House offers 7 accommodations.
Our customers tell us they can't get enough of the helpful staff at The Willow House. During your stay, you're just a quick walk from Watton Clock Tower. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Steps from Watton Clock Tower and a 2-minute drive from Richmond Park Golf Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 3-star Thetford inn is smoke free.

The Willow House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar

Guest services

  • No housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Willow House B&B Thetford
Willow House Thetford
The Willow House Inn
The Willow House Thetford
The Willow House Inn Thetford

The Willow House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 215 reviews" "
Rating 8 - Good. 50 out of 215 reviews" "
Rating 6 - Okay. 25 out of 215 reviews" "
Rating 4 - Poor. 8 out of 215 reviews" "
Rating 2 - Terrible. 1 out of 215 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

PETER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really impressed and will certainly keep this property in mind should we need to stay in the area again. Plus Points Having a key safe outside the room made booking in and out so easy. The room had a well stocked mini fridge, a microwave, a toaster a selection of cereals, preserves etc available for a DIY breakfast as well as a TV. All the staff we had dealings with were friendly and helpful. The meals were far larger than expected and well cooked, we actually called back on the way home for a meal because we were so impressed with the dinner we had while staying. Minus Points all of which are more of suggestions rather than complaints. No shaver socket in the bath room, a two pin plug adaptor would solve that problem although they may get pinched by some guests, similarly a USB adaptor. One other observation although I appreciate it may be due to the ongoing building work was a metal box section going across the path in the passageway, I felt it was a trip hazard which could be hazardous especially for elderly guests. Other than that All in all a great place to stay
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, staff were excellent. Food was really good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely excellent service, outstanding food, wonderful staff who couldn’t do enough for us. Currently going through renovations but the room was very clean, DIY breakfast was topped up each day and can recommend the full English, which was an extra charge but definitely more than worth it. Thank you to all the staff and will definitely return
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was unusable as the thermostat didn't work.....could have caused severe burns.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Not a bad stay
Comfy bed and reasonable DIY breakfast (cereal / toast / yogurt / juice) but property a bit tired outside and inside. We had the joy of a water pump constantly on and off all night which kept us awake. Sound proofing in general isn’t brilliant. Did the job for a night but it is not the height of luxury - damp in bathroom and ceiling clearly had a leak at some point. The welcome message states they’re under going some refurb - I didn’t see any work ongoing.
Stayed 1 night in Jul 2024

8/10 Good

Paddy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay in a typical coaching inn and this fitted the bill nicely. Lovely comfy beds and very quiety. Easy parking and very convenient location. Nice, helpful staff.
Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness
Disappointed as it could be so much better
The room was clean but there was a lack of attention to detail. The toilet had not been cleaned properly and needed flushing to get rid of part flushed waste. There was an open packet of Alpen cereal in the breakfast basket which should have been noticed as unsealed when the basket was replenished. There is a toaster in the room with a sign saying not to have it set too high as the smoke may set the smoke alarm off (the rooms are all linked so if an alarm sounds it goes off in every room). Surely it would be better not to have a toaster and rather than bread have croissant or pain au chocolat instead. The smoke alarm appeared to be missing, although the base was in the ceiling there was no unit fitted. The fridge had a pint of milk but after arriving in the afternoon we each had a cup of tea, when we had another cup after waking in the morning there was insufficient milk left for both of us to have a cereal breakfast and so a 2pint bottle of milk would be more useful.
Stayed 1 night in Jun 2024

8/10 Good

Alison

Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Andrew, Coalville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I've not stayed here for quite a while, but thought I'd give it another go. Really friendly, comfortable room, good breakfast. Would definitely stay again - good value!
Stayed 1 night in May 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Rooms were a big size. A little cold and needs a bit of a refurb but generally good value for money. Pub is lovely, I didn’t try the food.
Stayed 1 night in May 2024

6/10 Okay

Brian

Liked: Cleanliness
no hot water and no extra blanket. No smoke alarm only remains of one.
Stayed 1 night in May 2024

4/10 Poor

Andy

Business traveller
Disliked: Amenities, property conditions & facilities
Leaking ceiling.
Stayed 3 nights in May 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Lovely big room. Very clean with a huge bed a compact but adequate bathroom. Loved the in room continental breakfast. In all, a very comfortable nights stay and would definitely stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed over for the night but was a lovley room. Very clean and very comfortable and the pub was great. Will be staying again next time im up that way
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big room, decent bed. Good check in process, nice DIY breakfast. Would stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbie

Liked: Cleanliness, staff & service, room comfort
Will stay again
Food was delicious, both evening and our cooked breakfast. Came with continental in room but fancied a cooked one. Also had microwave oven, fridge and toaster too, which would be a bonus if staying longer. Dog friendly and very friendly staff. Ignore the building site outside whilst they are renovating.
Stayed 1 night in Mar 2024

10/10 Excellent

Ganesha

Stayed 1 night in Mar 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and very well equipped together with a extremely comfortable bed. Food in the pub was exceptional in terms of quality and portion sizes!! Staff were all very friendly and welcoming. Only minor negative observations are that the annex accommodation is a little tired from the outside and beware the footway leading to rooms as there lurks an unmarked trip hazard across the pathway - be careful !! However, overall, a very good place to stay and we would recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around the property there is renovation going on but it did not detract from our stay. The staff were very polite and friendly. Would definitely ho backs again.
Stayed 2 nights in Jan 2024