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3.6 out of 5

"Unique venue, special weekend but finding the bath blocked with other peoples hair was just disgusting, Tricky to find, even with Sat Nav. Sadky coul ... " More

By a verified traveller on Tue 27 Aug 2019

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Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the room service at Telford Madeley Court. During your stay, you're just a quick walk from Telford Snowboard and Ski Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Steps from Telford Snowboard and Ski Centre and a 2-minute drive from Ironbridge Open Air Museum of Steel Sculpture

Telford Madeley Court ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Telford Madeley Court

Couples (4) Business (1) Other (1)
2 out of 5
Property did not have bar or restaurant operating, it was very dusty and unclean. The website did not mention the reduced service. Staff were not all in uniform, poor impression given.

Posted by , from Devon on 11 Aug 2020

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3 out of 5
Unique venue, special weekend but finding the bath blocked with other peoples hair was just disgusting, Tricky to find, even with Sat Nav. Sadky could not reccomend the restaurant, sent my meal back as it was cold.

Posted by on 27 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Nina Dicken

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Madeley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Nina Dicken Deputy General Manager

3 out of 5
Our room was cramped, under the eves of a roof. The bathroom was poor, tiny shower, noisy fan. Could hardly turn round. Felt like the servants quarters.

Posted by on 24 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Nina Dicken

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Madeley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Nina Dicken Deputy General Manager

4 out of 5
What an impressive building and the main circulation areas are lovely too. A real historic beauty. This however did not extend to room 8. The floor was slanted, this could be seen as character but the bed slanted with it and so a very uncomfortable night sleep was had. The bathroom is tiny and dated with no actual shower other than a hand held one from the bath taps. The tv was not working on arrival and so had to retune all channels in. Great Hotel - awful room!

Posted by , from Cornwall on 15 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Nina Dicken

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Telford Madeley Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Nina Dicken Deputy General Manager

5 out of 5

Perfect peaceful location ideal for relaxing, romance and tourism

I stayed in the Lakeside room with 4 poster bed and enjoyed a thoroughly relaxing and peaceful break. The Hotel is ideally situated to be a great base for the attractions of Blists Hill, Ironbridge Gorge, Cosford Museum to name a few! Friendly, helpful staff and I can highly recommend the tasty Full English Breakfast.

Posted by on 28 Aug 2014

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4 out of 5

Lovely hotel with friendly staff

The hotel is a beautiful medieval manor house and oozes character. It is a credit to the chain. One note of caution: the online booking site misled us on whether breakfast was included and their "customer service" centre (in Chicago!) kept the hotel on hold for over an hour as we were trying to check out. We will definitely us this hotel again but we will never book through this website again. Overall, a lovely hotel and, by the way, the cooked breakfast was excellent!

Posted by on 19 Mar 2013

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4 out of 5

Romantic, sleeping in an old Abbey

Wonderful old Building with nice surrounding. Staff was very helpful. Breakfast is of a Mercure level and was OK. The entrence from the roundabout is sightly difficult to see at night.

Posted by on 31 May 2015

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Renovations + Closures

The property is closed between 30 August and 31 December.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3455 square feet (321 square metres) and includes conference space. The business-friendly Telford Madeley Court also features a terrace, a garden, and a picnic area. Self parking is free. This Telford hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • 3 buildings
  • Conference rooms
  • 3455 sq ft of conference space
  • 321 sq. m of conference space
  • Built in 1600
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Telford Central Station (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Telford Madeley Court offers 49 accommodations with coffee/tea makers and a hairdryer. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Telford Madeley Court has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Cash deposit required
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.95 for adults and from GBP 7.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Telford
  • Hotel Telford
  • Madeley Court Hotel Telford
  • Mercure Madeley Court
  • Mercure Madeley Court Hotel
  • Mercure Madeley Court Hotel Telford
  • Mercure Madeley Court Telford
  • Mercure Telford Madeley Court
  • Mercure Telford Madeley Court Hotel
  • Telford Mercure
  • Telford Madeley Court Hotel
  • Telford Madeley Court Telford
  • Telford Madeley Court Hotel Telford
  • Mercure Telford Madeley Court Hotel

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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