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The Telford Hotel, Spa & Golf Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Classic Twin Room
Deluxe Double Room
Terrace/patio
Indoor pool, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Gym
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Ironbridge Gorge
    1 min drive
  • Telford Golf Club
    3 min drive
  • Blists Hill
    6 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Mercure Telford Centre Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (522)
The price is €120
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Mercure Telford Centre Hotel

About this property

The Telford Hotel, Spa & Golf Resort

Eco-certified hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite.
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at The Telford Hotel, Spa & Golf Resort. During your stay, you'll be within walking distance of Blists Hill. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body scrubs, or Swedish massages at Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, a gym, and golf lessons
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Blists Hill and 8 minutes from Telford Shopping Centre
  • Dogs welcome for a fee
The Telford Hotel, Spa & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4133 square feet (384 square meters) and includes conference space. A health club, spa services, and a terrace are also featured at the eco-certified The Telford Hotel, Spa & Golf Resort. Self parking is free.

This 4-star Telford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 15.00 for adults and GBP 5.00 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (4133 square feet)
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 674 reviews" "
Rating 8 - Good. 239 out of 674 reviews" "
Rating 6 - Okay. 73 out of 674 reviews" "
Rating 4 - Poor. 24 out of 674 reviews" "
Rating 2 - Terrible. 9 out of 674 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for an upgrade to have a view of the Ironbridge Gorge, not sure what we expected but it view was mainly off an overgrown busy in front of the window. :) the hotel was nice, they pool area was good, breakfast was excellent.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually very good but…
This hotel is very convenient for us and the reception lady was very helpful and found me a robe for use in the spa. The breakfast is usually perfect but this time there was a shortage of all the cooked items and we had quite a wait and they came out one at a time. Wish you’d go back to serving tea and coffee rather than self service horrible machines.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very nice the staff are very friendly 😀 nice food all ways very hot .
Stayed 2 nights in Sep 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great couple of nights here. Very good breakfast. Swimming pool area was clean and tidy. Bar prices were a little expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved staying there. The beds were comfy, the rooms clean and the pool was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, lovely friendly staff food was lovely and super clean
Stayed 2 nights in Sep 2024

10/10 Excellent

brinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice facilities. Friendly, helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room we were initially booked into had soiled bed sheets and towels which were not laundered . It looked as if the room had not been serviced at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

6/10 Okay

Rollon

Liked: Staff & service
Disliked: Cleanliness
Refresh and deep clean needed.
Well situated and with access to a nice golf course. The decor is quite dated and the conditions on the pool, hammam and sauna are questionable. Lost of black mold and greenish stay in the changing room as well as around the pool and all spa facilities. Most of the venue is closed on Sunday night.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice the staff were very helpful the place was clean .
Stayed 1 night in Aug 2024

10/10 Excellent

Mathilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, comfy rooms, dog friendly, great food, loved the gym and pool. Would definitely say here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic two night stay here. The hotel’s staff are all so friendly and helpful. Our room was spacious and the bed was HUGE! Breakfast was plentiful and the minibar in the room was a bonus! Will definitely be coming back soon.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

brian

Travelled with group
m & sauna.
Stayed 1 night in Aug 2024

8/10 Good

Louise

Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay. The room was good, clean and a nice size. The staff were very friendly and helpful. The food was great. The pool was lovely. My family enjoyed the golf a great deal. The hotel was very pretty friendly and welcoming. We would happily recommend and are already planning a return visit in autumn.
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
I have stayed here 4 times now and this last stay was the best. Room was very comfortable and clean. Breakfast was quality. Will come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nixon

Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024