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"Rural, and peaceful location. Food was good. No heating in room, as radiator wasn't working. " More

By a verified traveller on Sun 24 Oct 2021

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Double Room, 1 Double Bed (Scenic View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds (Scenic View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, 1 Double Bed (Four Poster Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Buckatree Hall Hotel, you'll be within walking distance of Sunnycroft. Enjoy features like free breakfast, plus a restaurant and a bar.

  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Lakeside Restuarant, a family restaurant that serves British cuisine
  • WiFi and wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Sunnycroft and a few minutes from New Bucks Head Stadium
  • Dogs welcome for a fee (restrictions apply)

Buckatree Hall Hotel ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Buckatree Hall Hotel

Everyone (1) Couples (1) Family (1) Other (1)
4 out of 5

Posted by on 13 Aug 2022

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4 out of 5
Rural, and peaceful location. Food was good. No heating in room, as radiator wasn't working.

Posted by on 24 Oct 2021

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Comment from Hotel Management

3 Dec 2021 by Anne-Marie Bayliss

Good morning Paul, Thank you for your review. It is good to hear you found our location peaceful and the food good. We are blessed to be located in such a beautiful part of Telford. I am sorry that your heating was not working during your stay. This is something that unfortunately we do not know there is an issue with, until we are told by a guest. We do have a supply of portable heaters for the rooms that would have been issued by reception upon request. I hope we do get to welcome you back to the hotel in the future. If you do find yourself in the area again, please contact me at the hotel directly and I will ensure you have an upgraded room (with heating). Kind regards Anne-Marie Bayliss Front of House Manager

3 out of 5
Lovely property, understaffed, staff were polite, cobwebs on lamp shades in bedroom, but overall a very relaxing stay.

Posted by on 27 Jan 2020

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Comment from Hotel Management

3 Dec 2021 by Anne-Marie Bayliss

Thank you for your review

2 out of 5

Faulty Towers corridor corners

Pros: The swirly carpets
Cons: Don't change anything please or I will never find the front door again.
I am still there, trapped in the maze of corridors. Help!

Posted by , from See above on 23 Aug 2017

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Comment from Hotel Management

3 Dec 2021 by Anne-Marie Bayliss

Thank you for your review

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have WiFi and wired Internet for a fee. Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Buckatree Hall Hotel. Smoking is allowed in designated areas at this 3.5-star Telford hotel.

  • 62 guestrooms or units
  • 581 sq ft of conference space
  • 54 sq. m of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Telford Wellington Shropshire Station (3.4 km / 2.1 mi)

Room Amenities

Buckatree Hall Hotel offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

The Lakeside Restuarant – This family restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • OYO Buckatree Hall Hotel
  • Buckatree Hall Hotel Hotel
  • Buckatree Hall Hotel Telford
  • Buckatree Hall Hotel Hotel Telford

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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