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"Very tranquil and spacious . The kitchen closed at 8.30 pm and dinner orders had to be placed by 8.15 . One of our group was delayed and his food had ... " More

By a verified traveller on Thu 16 Mar 2023

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Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Cricklade House Hotel, Sure Hotel Collection by Best Western. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to detox wraps, body treatments or massages at Fritillary Spa
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes on foot from Thames Path and a 2-minute drive from Thames River

Cricklade House Hotel, Sure Hotel Collection by Best Western ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cricklade House Hotel, Sure Hotel Collection by Best Western

Everyone (4) Couples (1)
4 out of 5
Very tranquil and spacious . The kitchen closed at 8.30 pm and dinner orders had to be placed by 8.15 . One of our group was delayed and his food had to be preordered and arrived after being warmed up . The gentleman serving our table was quite brusque …..

Posted by on 16 Mar 2023

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Comment from Hotel Management

23 Mar 2023 by Cricklade & Spa

Thank you for taking the time to rate your recent stay.We hope to welcome you back again soon.

3 out of 5
A nice property and nice helpful staff. Unfortunately my room was above the restaurant which meant I had music banging into my room for at least 4 hours in the evening and wasn’t the relaxing stay that I hoped, especially after walking 20 miles that day. A shame as everything else seemed lovely.

Posted by on 12 Oct 2021

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Comment from Hotel Management

14 Oct 2021 by Cricklade & Spa

Thank you for your review following your recent stay. We are sorry to hear that you encountered some noise disturbance and will feed this back to our management team. We hope to welcome you back to the hotel again.

3 out of 5

Posted by on 27 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Guest Services

Thank you for your review, we hope to welcome you back again soon.

3 out of 5
Initially I would have given this an excellent across the board, but my visit was tarnished at the end by a discrepancy in the price of accommodation. I paid more to expedia when booking than the hotels final bill. The hotel blamed yourselves. When I rang you, you said that I was charged the rate of the hotel at the time and it had obviously gone down during our stay. I should be refunded £16.50 by someone but no-one seems to want to take responsibility.

Posted by on 3 Jun 2019

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4 out of 5

friendly welcoming staff

Pros: quite and lovely location and well maintained beautifully furnished . the spa swimming area is clean and relaxing .
clean comfortable and room with nice views to the golf course .

Posted by on 23 Mar 2018

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Comment from Hotel Management

24 Mar 2018 by Charlotte Jones

Thank you for taking the time to review the hotel. We are very pleased that you enjoyed your recent stay and hope to welcome to back again soon.

About the Cricklade House Hotel, Sure Hotel Collection by Best Western

Location Common Hill, Swindon, England SN6 6HA

Property Features

Cricklade House Hotel, Sure Hotel Collection by Best Western offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the business-friendly Cricklade House Hotel, Sure Hotel Collection by Best Western. Free self parking is available. This 4-star Swindon hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Cricklade House Hotel, Sure Hotel Collection by Best Western offers 45 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Swindon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.

Cricklade House – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Spa Services

Fritillary Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Long-term renters welcome

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards, mobile payments, Google Pay and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Number of cats residing on site - 1
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Credit card pre-authorization
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Google Pay
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Cats reside on site

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately GBP 15 for adults and from GBP 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cricklade Country Club Swindon
  • Cricklade Hotel & Country Club
  • Cricklade Hotel & Country Club Swindon
  • Cricklade House Hotel Swindon
  • Cricklade House Swindon
  • Cricklade House
  • Cricklade Hotel Country Club
  • Cricklade House Hotel Sure Hotel Collection Best Western Swindon
  • Cricklade House Hotel Sure Hotel Collection by Best Western

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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