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North West Castle Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for North West Castle Hotel

Front of property
Indoor pool
Property entrance
Family Quadruple Room (Classic)
Double or Twin Room, Balcony (Loch View Plus) | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Hot tub
  • Room service
  • Pool

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Stranraer Museum
    6 min walk
  • Castle of St John
    7 min walk
  • Galloway Burger Company
    3 min walk
  • Stranraer Station
    5 min walk

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Similar properties

Front of property

The Portpatrick Hotel by Compass Hospitality

Pet-friendly
Free WiFi
Restaurant
Game room
4.1 out of 5, Very good, (412)
The price is €52
for 1 room
includes taxes & fees
7 Jan - 8 Jan
The Portpatrick Hotel by Compass Hospitality

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a spa tub are onsite.
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at North West Castle Hotel. During your stay, you're just a quick walk from Stranraer Museum. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include meeting rooms, a gift shop, and laundry facilities
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Stranraer Museum and Castle of St John
  • Dogs welcome for a fee
As a guest of North West Castle Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/game room, gift shops/newsstands, and a garden are also featured at the eco-certified North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 13.00 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 631 reviews" "
Rating 8 - Good. 210 out of 631 reviews" "
Rating 6 - Okay. 66 out of 631 reviews" "
Rating 4 - Poor. 27 out of 631 reviews" "
Rating 2 - Terrible. 7 out of 631 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vipul

Liked: Cleanliness, staff & service, property conditions & facilities
It's was a wonderful stay me and my partner enjoy the stay. Room was nice and tidy and the view was adorable from property.
Stayed 1 night in Sep 2024

6/10 Okay

James, Worcester

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Curtains hanging off the rail. Quality of breakfast poor. Dinner was good. Access of leisure facilities difficult. No papers or Magazines. Staff good but felt tired .
Stayed 1 night in Sep 2024

8/10 Good

Carol Lynne

Travelled with family
Liked: Cleanliness, staff & service
Stay in the "bungalow". Wonderful!
Stayed 1 night in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight B4 the Ferry
Good overnight with breakfast included. Keep up good work
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and staff all very friendly and welcoming 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Barry

Business traveller
Disliked: Amenities, property conditions & facilities
This is an old, tired and sprawling property. If the owners spent a lot of money, it could be grand again, but I'm not sure there's a business case for that.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay as part of a holiday. Reception staff were welcoming and friendly. Meal was excellent. Bar staff friendly. Only 15 minutes from ferry crossing to Belfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Stayed 1 night in Sep 2024

10/10 Excellent

David Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, great staff
Great food, great staff and comfortable rooms - perfect nights stay
Stayed 1 night in Sep 2024

8/10 Good

JC

Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Presented Hotel
Very well presented hotel and comfortable rooms. Happy friendly staff - thank you.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Wedding during our stay. Music until midnight and people in hallways for another hour or so. I would not stay here again do to that
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
My stay was shortened because my ferry was cancelled and had to get a much earlier service, shower the staff made a special effort so that I could have a light B’fst before I left. Thanks to them .
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms and great staff.
The room was large and clean with views over Loch Ryan. Friendly and helpful staff. Restaurant food also good.
Stayed 2 nights in Aug 2024

6/10 Okay

Russell

Business traveller
Liked: Staff & service
Disliked: Room comfort
NEEDS SOME ATTENTION
Fairly dated rooms, but clean Biggest problem, like so many hotels, was the MATTRESS!! When i stay at a hotel, i expect to at least have a comfortable, clean bed This was a shocker. Especially when its over £100 a night The room had 2 single beds in it (i usually take a double if available) Every spring could be felt. The matrress was stained and had a finger sized hole in it. It also had July written on it. Presumably a replacement date, but what year? Thats when you know youre going to have a long night ahead The room had 2 separate rooms. One with a couch in it that was so out dated, it was scarey, while the other had the 2 single beds, with access to the bathroom The bathroom was fairly big and spotless. The shower worked well, so that was good The staff at the reception, bar area etc were great (I asked receptionist to organise an additional duvet for me to use as a topper for the bed, which she sorted out quickly) Maybe the management need to take a bit of time and check each room, test the beds, sit on the couches/sofas etc Upgrade where necessary
Stayed 1 night in Aug 2024

10/10 Excellent

Olasanmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Neil, Salamander Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Probably the largest hotel and was clean and comfortable. Did not eat or drink for dinner as wanted to go an explore the town. Breakfast was very good and staff very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Business traveller
Liked: Amenities
Hotel is a bit dates but staff were great and food was good as well. Will stay again
Stayed 1 night in Aug 2024

6/10 Okay

Doug

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Noisy
The room was clean but very tired and basic. Our room also looked over the Morrisions store next door and from approx 01:30 my wife was kept awake by the delivery trucks coming and going and unloading during the night. I was only awoken once by this but i am a very sound sleeper. I found the room to be very expensive for what it was but the staff were nice and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities (spa and pool in particular was pleasant) and friendly and helpful staff.
Stayed 2 nights in Aug 2024