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The Moat House

4.0 star property
VIP Access

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Photo gallery for The Moat House

Property grounds
Property preview
Superior Double Room
Property grounds
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Lower Penkridge Road, Acton Trussell, Stafford, England, ST17 0RJ
  • Place, Cannock Chase
    ‪4 min drive‬
  • Place, Cannock Chase Country Park
    ‪5 min drive‬
  • Place, Stafford Gatehouse Theatre
    ‪10 min drive‬
  • Airport, Birmingham (BHX)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About this property

The Moat House

Hotel with free breakfast, in the vicinity of Cannock Chase
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite.
The Moat House offers 41 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at The Moat House. During your stay, you'll be close to Stafford Gatehouse Theatre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute drive from Cannock Chase and 9 minutes from Stafford Gatehouse Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly The Moat House also features a garden, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 4-star Stafford hotel is smoke free.

Guests are served free English breakfast daily from 8 AM to 10 AM.
Orangery Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orangery Restaurant

Family friendly

  • In-room cot
  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford

The Moat House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 687 out of 982 reviews
Rating 8 - Good. 230 out of 982 reviews
Rating 6 - Okay. 53 out of 982 reviews
Rating 4 - Poor. 6 out of 982 reviews
Rating 2 - Terrible. 6 out of 982 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness
Disliked: Room comfort

Take a blanket

Located in easy reach of the M6 The Moat House should be good for an overnight stay. Our first impression was let down in that the room allocated to us was unheated with no way of turning the radiator on. It was very cold. It seems that the heating is timed to come on periodically during the day and that the manager is the only person who can set this and the only person who knows what time it does come on. The receptionist did provide us with a free standing electric heater - which leads you to think this isn't an unusual occurrence. The restaurant has aspirations with a fancy but not very affordable menu. Not fast food but sadly not even quick enough food, a single course took an hour to be served. The breakfast, included in our room rate, was very good. There are lots of steps the hotel is probably not well suited to anyone with mobility problems. There was a large wedding party the night of our stay, which was largely kept to its own areas, but does put stress on the staff we felt.
Stayed 1 night in Sep 2025

8/10 Good

Rose-marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Overnight Stop

Easy check in, receptionist helpful, polite, room spacious & clean. Meals evening & breakfast were of good quality & staff helpful & polite. Would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Nadien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!

Lovely hotel and a beautiful room, very characterful. Staff cheerful and helpful
Stayed 2 nights in Sep 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort break.stayed both ways on visit to Lancs

Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night for a wedding. The room was ready earlier than suggested which is always a bonus. Room comfortable with apace
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Stayed 1 night in Sep 2025

10/10 Excellent

Garry

Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always very clean, comfortable, and the staff very helpful and polite.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Stayed 1 night in Aug 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

melanie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic but a special mention to all the staff who were so friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Nothing was too much trouble.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at Moat House. Everything was
Stayed 1 night in Aug 2025

4/10 Poor

Roger

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Handy for the M6

An attractive large country hotel very close to the M6. Our room was hot and quite noisy from the constant traffic on the motorway so we couldn’t open the windows to cool down. We had a couple of fans which helped but they also made some noise. There seemed to be a shortage of staff : on arrival I had to go quite a way in search of someone to check us in as the reception desk was deserted. Apparently the receptionist had been upstairs preparing a room, although it was 6pm. Our dinner in the restaurant which was very good.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great bar area and we ate from that menu rather than the main restaurant. Good quality staff throughout aside from the breakfast team who , unfortunately , were somewhat off the pace during all 3 days of our stay .
Stayed 3 nights in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness
Easy check in (special mention to Stacey on reception) who sorted our room issue with no problem whatsoever she was a star, stayed in superior room looking out to the canal very spacious & airy couldn’t fault it, food was delicious & plentiful & drinks reasonably priced for a hotel, surroundings were lovely outside sat by the lake with drinks was very chilled & having the ducks as company was a bonus we will definitely return Alan & Pam Runcorn.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night at the Moat House

Very good hotel pity about the M6
Stayed 1 night in Aug 2025

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and team!
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Rooms - Good Restaurants

We stayed at the Moat House on our way up north and again on our way back south. Both times were a great experience. The rooms are very comfortable with good showers - all our requests were catered to. My husband left his electric shaver behind and they are sending it back to us. We were not looking for formal dining in the main restaurant and The Bar Lounge menu turned out to be very good - special mention on the Mackerel Rillettes starter!! Head Chef James Cracknell was sent our grateful thanks for a delicious dish. Breakfast was also very good - it's not easy to get good scrambled eggs at a buffet, but we did - both times. Can highly recommend the hotel and restaurant - we hope to return!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025