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The Highwayman Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Highwayman Inn

Front of property
View from property
Twin Room
Lobby
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Cannards Grave, Shepton Mallet, England, BA4 4LY
  • Kilver Court
    2 min drive
  • Royal Bath and West Showground
    3 min drive
  • Wells Bishop's Palace
    13 min drive
  • Bristol (BRS-Bristol Intl.)
    43 min drive

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Horseshoe Inn
Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (41)
The price is €75
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Horseshoe Inn

About this property

The Highwayman Inn

Inn with free parking, near Royal Bath and West Showground
A restaurant, a bar/lounge, and a garden are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
The Highwayman Inn offers 14 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Shepton Mallet inn provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Highwayman Inn. During your stay, you'll be within walking distance of Kilver Court. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace
  • Just a 3-minute drive from Royal Bath and West Showground and 11 minutes from Wells Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highwayman Inn also features a terrace and a garden. Free self parking is available.

This 3-star Shepton Mallet inn is smoke free.

The Highwayman Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 25-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from July 12 2024 to December 31 2025 (dates subject to change).

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Property is also known as

The Highwayman Inn Inn
Relaxinnz The Highwayman Inn
The Highwayman Inn Shepton Mallet
The Highwayman Inn Inn Shepton Mallet

The Highwayman Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 180 reviews" "
Rating 8 - Good. 66 out of 180 reviews" "
Rating 6 - Okay. 32 out of 180 reviews" "
Rating 4 - Poor. 14 out of 180 reviews" "
Rating 2 - Terrible. 6 out of 180 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

susie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4*
GOOD APART FROM CHOOSING THE HOTEL WITH INTENTION OF USING THE FACILITY OF THE BAR TO FIND IT CLOSED AT 7PM WHICH WAS DISAPPOINTING. THE ROOM WAS SPOTLESSLY CLEAN AND COMFORTABLE.
Stayed 1 night in Jun 2024

10/10 Excellent

Sidney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable bed Ideal for my needs
Stayed 1 night in Jun 2024

10/10 Excellent

Robbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Jerome

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience we’ve ever had ever
this must be the worst experience we have ever had in a hotel, really was very poor. We got there about 4 pm and we knew we had to get up early in the morning about 4 am to go to the Show ground for the Shepton Mallet Antiques Fair. We ordered some food, including a medium rare steak and when it came, it was as well done as you’ve ever seen one, it looked like it just came out of the deep fryer dripping with oil and obviously frozen and tasted like rubber. I hate complaining so I had a little bit of it and couldn’t possibly eat it. The chef spends most of his time playing the Fruit Machine and sitting in the Bar area. I thought it couldn’t get any worse and then I went up to the room, the number of the room is number one. We went to bed, early and about 1:30 am we hear this loud thundering sound that woke us both immediately, it sounded like machinery but you couldn’t possibly sleep through it. It was so loud and it went on after that but not as loud as the initial Bang. I am warning you not to stay in that hotel and if you do do not book room one. We could smell the scent of Urine when we first walked into the room and I wish I never booked it. We had stayed there before many years ago and it wasn’t like this. I can honestly say this is the worst experience. We both have ever had, the hotel is noisy too and I advise anybody that reads this. Please hear my words and Avoid this place no matter how bad it is.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 1 night in Apr 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying at a pub/inn. Very nice
Stayed 1 night in Apr 2024

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Mattress was very uncomfortable - could feel all the springs through the lining. No breakfast available. Other meals limited. Shower cubicle not cleaned. Overall, won't be going back.
Stayed 2 nights in Mar 2024

6/10 Okay

Zoe

Business traveller
Firstly the manager and her family were lovely. I did find the shower could have been a lot cleaner and the mattress was very uncomfortable. The facilities being above a pub/restaurant were excellent. I was taken back slightly after finding out it had been noted as a haunted hotel which I was unaware about, however once I got past that I did have a laugh with the manager and decided to stay anyway. I do think maybe it would be good to inform people in advance of this somehow as I was away with work and was desperate to sleep. Slightly overpriced in my opinion as I do travel a lot and in comparison to other places it didn’t warrant the £54 a night. Definitely needing a revamp as the wallpaper in the hallways was also falling off visibly not a good look and as I said the mattress definitely needs changing. I’m Not sure I would stay again but the manager and her family were very nice and welcoming all the same. This is an honest review and if your into the supernatural I would definitely recommend.
Stayed 1 night in Mar 2024

6/10 Okay

Sharon

Stayed 2 nights in Feb 2024

2/10 Terrible

S G

Disliked: Cleanliness, property conditions & facilities
Disappointed
Not what we were expecting. The service area was covered in peeling wall paper, selotape and almost non existent paintwork. One firedoor remained propped open with a fire hydrant throughout our 3 day stay.Our room and bathroom had long term dust and mould and the toilet seat was broken. Evening meal menu was from commercial pre-prepared frozen packets and on arrival we were advised that the hotel does not offer any form of breakfast. No mention of that in the on-line booking blurb. The worst selection we have made for many a long year.
Stayed 3 nights in Mar 2024

6/10 Okay

HOWARD

Business traveller
Stayed 1 night in Feb 2024

4/10 Poor

Alexander

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all round
Stayed 1 night in Nov 2023

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good location for westfest
Stayed 1 night in Oct 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, the staff were very welcoming and polite. Room was lovely and clean.
Stayed 1 night in Oct 2023

8/10 Good

Simon, Dumfries

Business traveller
Liked: Cleanliness, staff & service
Looking for a place to sleep then it’s ideal, comfortable bed, good shower, lots of parking, quiet. Basic accommodation and a little tired but pretty clean. The pub does good food but closes pretty early during the week.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jaye

Liked: Staff & service
Overall the staff were okay. Shower was leaking when switched on and the door to the shower was not shutting tied so some water leaked out on floor or stand towel.
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very reasonable
Very reasonably priced accomodation , clean and tidy throughout .Nice food and lovely staff very friendly we really enjoyed our stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Hanna

Stayed 1 night in Jul 2023

2/10 Terrible

Jeremy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Melvìn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

kieth

Liked: Staff & service
Stayed 2 nights in May 2023

8/10 Good

Calum

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

Sidney

Stayed 1 night in May 2023