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"Creaking floorboards , staff didnt look very happy. Incorrect price charged from restaurant. Food excellent " More
18 Dec 2023 by Sophie.
Good Afternoon,Thank you for taking the time to leave us a review.We really do appreciate the feedback.We are really sorry to hear that you did not enjoy your stay with us.We take all your feedback on board and we are working hard to make the improvements needed in the future.Kind regardsSophieReception.
5 Jul 2023 by Vea
Dear Andrew,Thank you for taking the time of sharing your feedback with your recent stay. We will do our best to provide a better quality service next time youre back at Mercure Kenwood. Kind regards,Vea ReyesRooms Division Manager
Mercure Sheffield Kenwood Hall & Spa offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 11 meeting rooms. Spa services, tour/ticket assistance, and a garden are also featured at the eco-certified Mercure Sheffield Kenwood Hall & Spa. For a fee, parking is available. This 4-star Sheffield hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mercure Sheffield Kenwood Hall & Spa offers 114 accommodations with a safe and a hairdryer. Beds feature premium bedding. 34-inch plasma televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Lakeview Restaurant – This restaurant serves breakfast and dinner.
Lakeview Bar – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kenwood Spa. Services include hot stone massages, facials, body wraps and body scrubs.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
