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Mercure Dartford Brands Hatch Hotel & Spa

4.0 star property

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Photo gallery for Mercure Dartford Brands Hatch Hotel & Spa

Exterior
3 bars/lounges
Reception
Classic Twin Room, 2 Single Beds
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Room service
  • Gym

Explore the area

Map
Brands Hatch, J3, M25 Dartford, Sevenoaks, England, DA3 8PE
  • Brands Hatch Circuit
    ‪3 min walk‬
  • London Golf Club
    ‪11 min drive‬
  • Bluewater Shopping Centre
    ‪12 min drive‬
  • London (LGW-Gatwick)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room, 1 Double Bed with Sofa bed

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Classic Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Privilege, Double Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Dartford Bridge

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (1001)
The price is €115
for 1 room
includes taxes & fees
2 May - 3 May
DoubleTree by Hilton Dartford Bridge

About this property

Mercure Dartford Brands Hatch Hotel & Spa

Hotel with a full-service spa, steps from Brands Hatch Circuit
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club, and a sauna. Housekeeping is available on request.
Mercure Dartford Brands Hatch Hotel & Spa offers 121 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Spa Naturel Fitness has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Mercure Dartford Brands Hatch Hotel & Spa. During your stay, you're just a quick walk from Brands Hatch Circuit. Features include free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 3 bars/lounges
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body scrubs, or manicures and pedicures at Spa Naturel Fitness
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Brands Hatch Circuit and 12 minutes by car from Bluewater Shopping Centre
Mercure Dartford Brands Hatch Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A sauna, spa services, and a vending machine are also featured at the business-friendly Mercure Dartford Brands Hatch Hotel & Spa. Parking is available for a fee.

This Sevenoaks hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Mercure Dartford Brands Hatch Hotel & Spa has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 10 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Golf
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Dartford Brands Hatch Hotel Sevenoaks
Mercure Dartford Brands Hatch
Mercure Dartford Brands Hatch Sevenoaks
Mercure Dartford Brands Hatch Hotel & Spa Hotel
Mercure Dartford Brands Hatch Hotel & Spa Sevenoaks
Mercure Dartford Brands Hatch Hotel & Spa Hotel Sevenoaks

Mercure Dartford Brands Hatch Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 299 out of 920 reviews
Rating 8 - Good. 319 out of 920 reviews
Rating 6 - Okay. 161 out of 920 reviews
Rating 4 - Poor. 80 out of 920 reviews
Rating 2 - Terrible. 61 out of 920 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
The staff were very friendly. The gym facilities were great. The room itself was mostly clean, some area of improvement. What really let it down for me was the food. Unfortunately the food served within the Racing bar was below standard, overpriced and not fresh, i also felt this was the case with breakfast as well. I do know there is also a restaurant which was not open, i can only speak for the Racing Bar food
Stayed 1 night in Jan 2025

10/10 Excellent

Aisha

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Lack of places to hang a wet towel!

Slightly disappointed for a premier room there was no towel rail in the bathroom, nor hook on the door to put your wet towel! Also the room looked out onto a brick wall, there was no central light in the bedroom which made the room very dark. Breakfast was lovely as were the staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janice

Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness
Stayed 3 nights in Dec 2024

2/10 Terrible

stephen

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Overpriced, understaffed and woefully managed

Really disappointing. To start with the rooms were COLD, during our stay this extended to having no hot water in the room. We had to use a portable heater throughout the entire stay to keep the room warm enough for our daughter. The room itself appeared clean enough but soon enough a previous customers earplug fell out of the bed. During the 2 night stay our room was cleaned but dirty glasses left in the room and dirty mugs left on the floor outside our room. The breakfast was fine but the restaurant woefully understaffed, at both breakfast and dinner there were no clean tables dispite the restaurant not looking busy, essentially not enough staff to manage after the rush. The whole trip stank of cost cutting, highlighted by stained carpets, understaffing and inadequate heating/hot water.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

David

Stayed 2 nights in Dec 2024

4/10 Poor

David

Business traveller

Not up to the usual standard of the past

I had room number 298 at the end of the corridor which is almost like the corridor that time forgot there was no heating. The windows were draughty no extractor fan in the toilet so it was like being in a sauna and the underfloor heating didn’t work so we had a cold floor in the bathroom first thing in the morning and messy at night was like ice.
Stayed 1 night in Dec 2024

10/10 Excellent

Eithan

Liked: Cleanliness, staff & service, property conditions & facilities
The spa and pool were great
Stayed 1 night in Dec 2024

8/10 Good

Abike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally a good stay

Generally good reception staff are professional and friendly
Stayed 1 night in Dec 2024

8/10 Good

VAHEL

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very handy for Brands Hatch circuit
Stayed 1 night in Dec 2024

4/10 Poor

Andy

Stayed 3 nights in Nov 2024

2/10 Terrible

Sophie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Ruzi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not comfortable enough.

Room was small for a family and not up to 4 star standard but more of a 3 star. Not enough toiletries or tea coffee provided in the room. The reception manager was not very welcoming or helpful. Only thing made it call it 4 star it could be due to swimming pool and spa. The room was very uncomfortable due to the fan heating, it was very suffocating.
Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a lovely stay. Our room was clean, tastefully decorated and had everything we wanted. We had a great view of Brands Hatch and could even see a bit of the track. Easy parking and a short walk to the track. Breakfast was tasty with a great selection of fruit, cereals, croissants and cooked breakfast. We ate in the restaurant and bar. All our meals were delicious. I can especially recommend the ChitTikka Masala with naan bread and popadom. The staff were very polite accommodating. We mentioned to one guy in the restaurant that our room was a little cold and when we returned he’d arranged for a heater and it was switched on!
Stayed 3 nights in Nov 2024

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

J

Stayed 1 night in Oct 2024

8/10 Good

Ian

Business traveller
Stayed 1 night in Oct 2024