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Mama Shelter Roma

4.0 star property
VIP Access

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Photo gallery for Mama Shelter Roma

2 restaurants, pizza
Reception
Exterior
Front of property
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
Via Luigi Rizzo 20, Rome, RM, 136
  • Vatican Museums
    ‪12 min walk‬
  • Sistine Chapel
    ‪4 min drive‬
  • St. Peter's Square
    ‪4 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed (Medium Mama)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

In-room safe, desk, laptop workspace, soundproofing

Family Room, 1 Double Bed with Sofa bed (XL Mama)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Balcony (Large Mama)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed, Balcony (Medium Mama)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Reception

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  • Air conditioning
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4.5 out of 5, Wonderful, (1003)
The price is €232
for 1 room
includes taxes & fees
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About this property

Mama Shelter Roma

Family-friendly Rome hotel in Municipio I with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mama Shelter Roma offers 217 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the breakfast at Mama Shelter Roma . During your stay, you'll be within walking distance of Vatican Museums. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests love the breakfast and restaurant
  • 12 minutes by foot from Vatican Museums and a 5-minute drive from Piazza Navona
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Mama Shelter Roma offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. A fitness center, a sauna, and a rooftop terrace are also featured at the family-friendly Mama Shelter Roma .

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 20 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Winter Garden
  • Mama Pizzeria
  • Summer Garden

Things to do

  • Arcade/games room
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Art supplies
  • Children's games
  • Children's toys
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 74
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 769 reviews
Rating 8 - Good. 158 out of 769 reviews
Rating 6 - Okay. 63 out of 769 reviews
Rating 4 - Poor. 25 out of 769 reviews
Rating 2 - Terrible. 16 out of 769 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very welcoming and polite. Always friendly and helpful sharing areas to visit in the area. The restaurant there was great. Also they have a beautiful rooftop bar with a beautiful view. I would definitely stay there again.
Stayed 7 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent staff. A bit far from some of the bigger attractions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graciela

Travelled with family and small children
It was great overall
Stayed 1 night in Nov 2024

10/10 Excellent

yuet k

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and nice room
Stayed 1 night in Nov 2024

10/10 Excellent

James O

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wonderful stay 4 nights.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Fun and Funky Hotel with a Great Location
This hotel was very clean and I loved the funky atmosphere. My one complaint would be the service in the restaurant, especially the coffee machine and espresso bar. It was never clear if you should approach the barista, and when you did he was very curt and always seemed mad. Supposedly, you were to sit at a table and wait for the waitress to order coffee for you, but it took forever to do that. The espresso machine was always breaking down, and had horrible tasting milk. The esresso bar had better coffee and milk, but took forever. The breakfast choices were AMAZING, but often the hot fod, like eggs, bacon, sausage, etc... was cold. This hotel is located right near a Metro stop, and not too far from the Vatican, making it a great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great place
Stayed 3 nights in Nov 2024

10/10 Excellent

Faith

Stayed 1 night in Oct 2024

10/10 Excellent

Efrain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good
Stayed 4 nights in Nov 2024

10/10 Excellent

Ria-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cute hotel! Had a home-like feeling and the staff was always helpful and so kind. The food from the restaurant was amazing- breakfast and dinner! When, not if, we come back to Rome, I would stay here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jaime

Stayed 5 nights in Oct 2024

6/10 Okay

Fox B

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities are nice. Room is okay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, quirky and fun
Stayed 3 nights in Nov 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Amazing Stay at Mama Shelter – Thanks to Leonardo’s Exceptional Service!” I recently stayed at Mama Shelter in Italy and had an incredible experience, thanks in large part to the exceptional customer service provided by Leonardo, one of the receptionists. From the moment I arrived, he went above and beyond to make my stay memorable. Leonardo was attentive, warm, and genuinely interested in making sure everything was perfect. He welcomed me with a smile and took the time to offer recommendations tailored to my interests, whether it was local restaurants, hidden sightseeing spots, or tips on navigating the city. Every interaction felt personalized, and it was clear he cared about making my stay special. The rest of the hotel staff was also friendly and helpful, but Leonardo truly stood out. Mama Shelter is already a great place to stay, with its stylish rooms, unique decor, and relaxed atmosphere, but Leonardo’s outstanding service took it to another level. I would recommend this hotel to anyone visiting Italy – and make sure to ask for Leonardo at the fron
Stayed 5 nights in Nov 2024

10/10 Excellent

Stefan

Stayed 3 nights in Oct 2024

6/10 Okay

Anmolpreet

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Troy, Phoenix

Stayed 3 nights in Oct 2024

10/10 Excellent

Mary Jo

Stayed 2 nights in Oct 2024

4/10 Poor

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean, and restaurant had good food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of dining options! The rooms were small but very clean and modern.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the proximity to the Vatican and surrounding restaurants
Stayed 5 nights in Oct 2024

10/10 Excellent

PEDRO, KEW GARDENS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Oct 2024

10/10 Excellent

Spencer, Stouffville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique concept of de loyalty that really works. The staff were excellent and very accommodating. We really appreciated Margot who treated visitors in the restaurant in 4 languages. Antonio is a knowledgeable manager. Near the Metro and the Vatican Museum.
Stayed 4 nights in Oct 2024

10/10 Excellent

clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property steps away metro.
Stayed 4 nights in Sep 2024