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Mama Shelter Roma

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mama Shelter Roma

2 restaurants, pizza
Exterior
Sauna
Reception
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Spa
  • Pet-friendly

Explore the area

Map
Via Luigi Rizzo 20, Rome, RM, 136
  • Vatican Museums
    12 min walk
  • Sistine Chapel
    4 min drive
  • St. Peter's Square
    4 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    36 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama)

Room, 1 Double Bed (Large Mama)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed (Medium Mama)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

In-room safe, desk, laptop workspace, soundproofing

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

In-room safe, desk, laptop workspace, soundproofing

Family Room, 1 Double Bed with Sofa bed (XL Mama)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Balcony (Large Mama)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 Double Bed, Balcony (Medium Mama)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Reception

River Palace Hotel

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Air conditioning
Breakfast available
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4.6 out of 5, Wonderful, (1005)
The price is €208
for 1 night
includes taxes & fees
5 Jan - 6 Jan
River Palace Hotel

About this property

Mama Shelter Roma

Family-friendly Rome hotel in Municipio I with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mama Shelter Roma offers 217 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the breakfast at Mama Shelter Roma . During your stay, you'll be within walking distance of St. Peter's Basilica. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests love the restaurant and breakfast
  • 12 minutes by foot from Vatican Museums and a 5-minute drive from Piazza Navona
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Mama Shelter Roma offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. A fitness center, a sauna, and a rooftop terrace are also featured at the family-friendly Mama Shelter Roma .

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 20 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Winter Garden
  • Mama Pizzeria
  • Summer Garden

Things to do

  • Arcade/games room
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Art supplies
  • Children's games
  • Children's toys
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 478 out of 731 reviews" "
Rating 8 - Good. 155 out of 731 reviews" "
Rating 6 - Okay. 58 out of 731 reviews" "
Rating 4 - Poor. 24 out of 731 reviews" "
Rating 2 - Terrible. 16 out of 731 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johanne, Hove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 12th anniversary weekend in Rome and staying the Mama Shelter Roma hotel, room was massive and spotlessly clean. Staff were lovely and friendly, hotel food was fab with delicious cocktails to top it off!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was pleasant. The room was clean. Staff was great. Food at their restaurant was good. The breakfast included was lovely. We had a balcony in our room and it was cool. The room was a bit small but the amenities made up for it. The restroom was nice and loved the light up mirror. I wish they had a USA plugin their outlets for our tools with adequate voltage but they didn’t. Other than that the adapters worked just fine. Overall 5/5 experience. Would stay here again.
Stayed 7 nights in Sep 2024

8/10 Good

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel, wonderful staff, corky and fun hotel. Walking to the tourist areas is not ideal but order a cab early and it is just fine.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hasneen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, as long as you remember to book a slot in advance. And the breakfast buffet bacon was way too salty. Otherwise a relaxing stay, a lively rooftop bar, and a short convenient walk to the Vatican Museums
Stayed 2 nights in Sep 2024

10/10 Excellent

Daryna

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing! Clean rooms and bathroom. Pool area is amazing. Close to metro. The only thing is that stuff at the roof top bar is slow.
Stayed 4 nights in Sep 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, we thoroughly enjoyed our stay. The only thing that let it down was the surrounding area and it was slightly further out. Would definitely stay again!
Stayed 2 nights in Sep 2024

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Staff was attentive.
Stayed 2 nights in Aug 2024

8/10 Good

che chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and nice
Stayed 1 night in Aug 2024

8/10 Good

Chris Q.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was super friendly and made sure they were able to accommodate guests. The were busy at the front desk when we checked-in and when we checked-out. They made accommodations to ensure that our room was thoroughly cleaned because of my respiratory conditions. During our five day stay I did not have a flare up being in the room at all. I really appreciated that, thank you Mama Shelter Roma! Be advised that if you want to have dinner on the rooftop of the hotel, you have to make reservations or you won’t be able to enjoy the atmosphere. I wish this would’ve been told to us at our check-in. But this is why the reviews are available, so you have an idea of what to anticipate. Otherwise this was a great stay during our five day visit to Rome. Definitely recommend Mama Shelter Roma! Grazie mille Mama Shelter Roma!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Angella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was great!
Stayed 2 nights in Aug 2024

8/10 Good

Yasir

Travelled with family
Liked: Amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing and great
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent and staff was really nice and helpful. Only thing complimentary drink is alittle confusing. Overall it was great
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was lovely And for the most part staff was friendly and likable, but we chose it for the amenities which included the spa and pool. During our four day stay, we were only able to secure one single one hour slot for swimming at the pool. And there were so many children there In the tiny space that it was thoroughly unenjoyable.
Stayed 3 nights in Aug 2024

2/10 Terrible

Theresa

Travelled with family
Disliked: Amenities, property conditions & facilities
The amenities in which I chose to book the hotel. Were greatly exaggerated Was there pull a spa and gym? Yes, were we allowed to use it? No, because apparently you have to specifically book time slot pre arranged and then be escort by staff to even be allowed to not only use it, but even get to it, I couldn't even tell you what the pool looked like.
Stayed 3 nights in Aug 2024

8/10 Good

Margot Mi Fung, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel facilities are excellent . Room is spacious.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kailyn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying here!
Stayed 3 nights in Aug 2024

10/10 Excellent

JASSMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Odalmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality!
It was a great stay overall! I love how everyone at the hotel was so incredibly friendly and helpful! Only downside was the metro was not working near by so we had to Uber everywhere since the hotel is bit far from things but other than that I would definitely come back when in Rome
Stayed 5 nights in Aug 2024

10/10 Excellent

sun ae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location & cute hotel. Very nice breakfast & beautiful dinner at rooftop restaurant. Owners know what they doing!
Stayed 5 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Happy with this hotel, not sure how old is the Hotel but pretty much everything look brand New. we do have some issues with the toilet but that's pretty much everywhere in Italy & I not even get upset since the Customer service and room were amazing. I highly recommend this Hotel if you are coming to Rome close to everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024