Mama Shelter Roma

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mama Shelter Roma

2 restaurants, pizza
Reception
Exterior
Sauna
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Bar

Explore the area

Map
Via Luigi Rizzo 20, Rome, RM, 136
  • Vatican Museums
    ‪12 min walk‬
  • Via Cola di Rienzo
    ‪18 min walk‬
  • St. Peter's Square
    ‪4 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 Double Bed (Large Mama)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Medium Mama)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, 1 Double Bed with Sofa bed (XL Mama)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Balcony (Large Mama)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed, Balcony (Medium Mama)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mama Shelter Roma

Family-friendly Rome hotel in Municipio I with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mama Shelter Roma offers 217 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the breakfast at Mama Shelter Roma . During your stay, you'll be within walking distance of Vatican Museums. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests love the restaurant and breakfast
  • 12 minutes by foot from Vatican Museums and a 5-minute drive from Piazza Navona
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Mama Shelter Roma offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. A fitness center, a sauna, and a rooftop terrace are also featured at the family-friendly Mama Shelter Roma .

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 20 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Winter Garden
  • Mama Pizzeria
  • Summer Garden

Things to do

  • Arcade/games room
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Art supplies
  • Children's games
  • Children's toys
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 751 reviews" "
Rating 8 - Good. 158 out of 751 reviews" "
Rating 6 - Okay. 62 out of 751 reviews" "
Rating 4 - Poor. 24 out of 751 reviews" "
Rating 2 - Terrible. 16 out of 751 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of dining options! The rooms were small but very clean and modern.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the proximity to the Vatican and surrounding restaurants
Stayed 5 nights in Oct 2024

10/10 Excellent

PEDRO, KEW GARDENS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Oct 2024

10/10 Excellent

Spencer, Stouffville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique concept of de loyalty that really works. The staff were excellent and very accommodating. We really appreciated Margot who treated visitors in the restaurant in 4 languages. Antonio is a knowledgeable manager. Near the Metro and the Vatican Museum.
Stayed 4 nights in Oct 2024

10/10 Excellent

clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property steps away metro.
Stayed 4 nights in Sep 2024

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
It was okay, staff was not consistent. Fire alarm went off in the middle of the night 3 times. Very uncomfortable, little to no sleep because of that.
Stayed 2 nights in Oct 2024

10/10 Excellent

maria Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the theme of the property
Stayed 5 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was great, building was great dining was not amazing very limited menu staff was great to deal with minus the random fire alarms going off in the middle of the night before our 9hr flight back
Stayed 6 nights in Oct 2024

6/10 Okay

Craig

Liked: Cleanliness, amenities
Physically a nice property. Staff are too relaxed and act with no sense of urgency however sometimes. Weird that you can only use the pool/gym area once a day and only for an hour. Leaves you feeling weird and annoyed. The AC also barely works in the rooms, so the system is junk and rarely fell below 21-20C (capped at 19). Shower head is massive and nice, but has a weak water pressure and also isn’t fully flush with the wall, which is rather ghetto. Breakfast has a massive spread, but the limited hot items can be lukewarm or cold. Would I stay again? Probably not, which is too bad, because it’s just little things that accumulate and reduce the goodness of this property.
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good location Great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Unique
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, I recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

pablo, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Sep 2024

10/10 Excellent

Elisa, long beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my own Mama and we have been raving about the facilities. From the staff at the front desk to maintenance crews everyone is amazing. All 3 restaurants had amazing food and ambience. Location is as key for us and we minute walk to metro station made our stay even easier to get around. Highly recommend this home away from home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite part about the hotel was the style, eclectic atmosphere and the vibrant colors. Very fun and enjoyable to peak around and relax. Rooftop was amazing with great views and relaxing lounges; the pool was tiled with amazing colors as well as a hot sauna and room temperature pool. Beds were very comfortable and the staff was great to work with. They called a taxi for us from their hotel to the airport the next morning. Very easy and close to the train stations as well!
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Stayed 6 nights in Sep 2024

8/10 Good

Susan Burchett

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Rosa linda burch

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was lovely, and staff were amazing.
Stayed 8 nights in Sep 2024

10/10 Excellent

Oceanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Therese

Stayed 3 nights in Sep 2024

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful environment, and excellent restaurant options make this an absolute must, if you’re visiting Rome. Walking distance from Vatican City and a metro station (it is a little far from the touristy part of Rome, make this a great hotel for those looking to avoid tourist traps
Stayed 4 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2024

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024