Mama Shelter Roma

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Roma

2 restaurants, pizza
Indoor pool
In-room safe, desk, laptop workspace, soundproofing
Indoor pool
Rooftop bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Via Luigi Rizzo 20, Rome, 136
  • Vatican Museums
    12 min walk
  • Sistine Chapel
    17 min walk
  • St. Peter's Square
    4 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    31 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 Double Bed (Large Mama)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Medium Mama)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, 1 Double Bed with Sofa bed (XL Mama)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Balcony (Large Mama)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed, Balcony (Medium Mama)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mama Shelter Roma

Family-friendly Rome hotel in Municipio I with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mama Shelter Roma offers 217 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the breakfast at Mama Shelter Roma . During your stay, you'll be within walking distance of Vatican Museums. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests love the restaurant and breakfast
  • 12 minutes by foot from Vatican Museums and a 5-minute drive from Piazza Navona
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Mama Shelter Roma offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. A fitness center, a sauna, and a rooftop terrace are also featured at the family-friendly Mama Shelter Roma .

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Winter Garden - Onsite restaurant.
Mama Pizzeria - This restaurant specializes in pizza. Open daily.
Summer Garden - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 20 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Winter Garden
  • Mama Pizzeria
  • Summer Garden

Things to do

  • Arcade/games room
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Art supplies
  • Children's games
  • Children's toys
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 705 reviews" "
Rating 8 - Good. 149 out of 705 reviews" "
Rating 6 - Okay. 56 out of 705 reviews" "
Rating 4 - Poor. 22 out of 705 reviews" "
Rating 2 - Terrible. 15 out of 705 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Happy with this hotel, not sure how old is the Hotel but pretty much everything look brand New. we do have some issues with the toilet but that's pretty much everywhere in Italy & I not even get upset since the Customer service and room were amazing. I highly recommend this Hotel if you are coming to Rome close to everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Lilith, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel, very clean and comfortable. Breakfast is great, Staff is amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfectly located
Stayed 3 nights in Jul 2024

10/10 Excellent

Thanh Nhu, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with modern updates. Cute, eccentric property. Excellent concierge staffs.
Stayed 2 nights in Aug 2024

4/10 Poor

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Located in an apparently unsafe area of the city this old renovated property designed for adults only. If you arrive with kids be aware they are not shy to offer free po*n. And no way to avoid such an inconvenient offer as it is in the first screen once you turn on the TV in the movies page. Cleaning is good but they missed cleaning one night. As an Expedia VIP you get nothing. Rooms are all small (the XL is only 10sqr meters more then the small). They charge kids as adults for reservations and once there even if you are paying a 300 a night for the largest room you get no breakfast (you have to pay 22 per person). They have a restaurant, the worst pizza in Italy so far. The terrace is beautiful.They also have a Spa (beautiful I have to say) that also should be adults only. They say it is a swimming pool but it is 9 meters x 3 m long. So you have to reserve to go (hard for a hotel with 250 rooms). We wanted to leave the first night (we had a horrible experience walking back to the hotel) but they denied to return the money so we spent TONS in taxis to go anywhere. In general, a bad experience in a VIP (??) HOTEL.
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrée-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marjorie

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The bathroom was clean, but the AC filter was filthy.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay. Will definitely book again when I come back to Rome!
Stayed 4 nights in Jul 2024

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable, rooms great temperature. Close to a nice coffee shop.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice! It was a great place to stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very helpful and rooftop very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, staff was very friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Yaneidys, miami beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This us my second time in Rome and this hotel exceded my expectations. The location is awesome, they have a beautiful restaurant inside and a rooftop bar and restaurant with quality food and a fantastic view. The staff is extremely nice and the room was spotless clean. Highly recommended.
Stayed 8 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great hotel with an awesome rooftop restaurant. Staff were wonderful and we enjoyed being in a quieter area. The caffe across the road was great, loved the owners and the veg/fruit shop a few steps away was also a good find. Will recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Jul 2024

8/10 Good

Lawrence

Stayed 1 night in Jul 2024

8/10 Good

Jia Jin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the service level at the rooftop bar. I have been there twice and both times I had inattentive staff that couldn’t care less if I just left the place. I didn’t feel welcome.
Stayed 1 night in Jul 2024

10/10 Excellent

GINO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful property everything was perfect except one thing. I wasn’t advised before booking that the pool sauna and steam room were out of service since February 2024. I wish I would’ve known because that was one of the main reasons I chose the property. Everything else was great though but losing that amenity was a major loss as well
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Jul 2024

8/10 Good

Junzhe

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Yan Joyce

Liked: Cleanliness, staff & service
Pool was not open! What a bummer. The city tax is ridiculously expensive. $40 euros for 5 nights! They don’t give you anything if you ask them. No kettle to borrow, you have to go to the bar to ask for hot water and a glass. They give you two soaps for the entire stay. No shampoo, hair conditioner, nor body wash. It’s all in one kind of soap. Disappointing for a 4 stars hotel. Except for the decor, everything is lacking. The bed is comfortable though and the ac is good.
Stayed 5 nights in Jul 2024

2/10 Terrible

Holly

Stayed 2 nights in Jul 2024