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Best Western Plus Hotel Universo

4.0 star property

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Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Lobby
Exterior
Superior Room, 1 King Bed
Superior Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Teatro dell'Opera di Roma
    ‪3 min walk‬
  • Via Nazionale
    ‪5 min walk‬
  • Basilica di Santa Maria Maggiore
    ‪6 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Split level)

Junior Suite, 1 King Bed (Split level)

Junior Suite, 1 King Bed (Split level)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms

  • 24 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

Comfort Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Split level)

Deluxe Room, 1 King Bed (Split level)

Deluxe Room, 1 King Bed (Split level)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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4.5 out of 5, Wonderful, (1004)
The price is €382
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includes taxes & fees
15 Mar - 16 Mar
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About this property

Best Western Plus Hotel Universo

Hotel with a full-service spa, a quick walk to Basilica di Santa Maria Maggiore
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Via Nazionale. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 40 per day)
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 16 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 991 out of 1537 reviews
Rating 8 - Good. 389 out of 1537 reviews
Rating 6 - Okay. 113 out of 1537 reviews
Rating 4 - Poor. 28 out of 1537 reviews
Rating 2 - Terrible. 16 out of 1537 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carol-Anne

Travelled with family
Good location. Room was very small. Awful view. Smelly minibar. Limited TV channels. Receptionists were not very friendly/welcoming. Breakfast was good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great restaurant. Staff were very helpful. Great find so close to everything. Definitely consider staying here.
Stayed 4 nights in Nov 2024

10/10 Excellent

William, Azusa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Friendly staff that spoke English. Lots of restaurants within walking distance. Roma Termini Station within walking distance. Would stay there again!
Stayed 3 nights in Nov 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location easy to get hop on hop off Was not happy to find out rooftop closed for season Christiano at front desk was amazing
Stayed 2 nights in Nov 2024

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , minor issue w cleaning
I was comfortable here. The location was great. I was just annoyed bc it was obvious they didn’t actually clean the bathroom when they did housekeeping. The toilet began to smell after several days. It could’ve used a proper cleaning.
Stayed 7 nights in Nov 2024

10/10 Excellent

Blanca

Stayed 5 nights in Sep 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Elaine

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We chose the Best Western Plus Hotel Universo as it is walking distance from the Rome train station. We were upgraded to a larger room with sofa bed. It suited us very well. The breakfast had a lot of options and staff was very attentive with coffee orders. We ate dinner one night at the restaurant which served some Roman classics and it was good. Overall, would stay again and recommend this hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Rooms were ver nice, and the balcony was useful! Walking distance from Rome Termini with lite bags. I only had one breakfast there, but what I had was a good value for what they charge! I would recommend to fellow travelers!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2024

6/10 Okay

Yulie, Millbrae

Travelled with family
Liked: Cleanliness, staff & service
Dated and need improvement. The bed is very uncomfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, easy access to train, downtown area, beautiful room.
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. We felt very safe and the staff from top to bottom were excellent with assisting us with any needs. They were polite and willing to go above and beyond to make sure our stay was amazing. I would highly recommend it and it was close to a metro terminal and many of the attractions.
Stayed 4 nights in Nov 2024

8/10 Good

Augusto, Guaynabo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to many restaurants and train station. Staff very helpful and rooms comfortable and clean.
Stayed 3 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the train station, metro . The hotel is nice and clean . Rooms are perfect size with good bathrooms
Stayed 1 night in Nov 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my fifth stay at this Hotel. Staff always accommodating. Included breakfast is excellent. Only negative,,, sidewalk outside Hotel entrance full of potholes & uneven. Easy to trip & fall. Other Hotels nearby have repaired their sidewalks.
Stayed 2 nights in Nov 2024

6/10 Okay

Ralph, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sammia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tina, Scottsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area, so many cafes close by.
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurie

Stayed 4 nights in Sep 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Termini station as well as most central Rome historical sites. Breakfast was great and all staff was excellent and kind.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sean

Stayed 2 nights in Oct 2024