Last night, we stayed at a hotel that, overall, was okay but had its ups and downs. The staff were amazing and incredibly helpful, which made a big difference in our experience. We were lucky to find a place that allowed us to bring our pet cat, which was important to us. However, the room radiator didn’t work, and it was quite cold. Fortunately, the staff quickly stepped in and changed our room, showing great hospitality.
The rooms themselves were average—nothing special but decent. The first room wasn’t the cleanest, with the toilet being fine, but the carpet had stains and didn’t seem properly cleaned. The second room they moved us to was better, although the pillows didn’t have covers, which wasn’t ideal. We didn’t want to bother the staff too much, so we decided to stay in the new room without making more requests.
Unfortunately, I struggled with my asthma due to the presence of dogs and other pets, but given the circumstances, it was the only place we could stay. It wasn’t the most comfortable night, especially with the asthma issues, but overall, it was an okay experience, though certainly not great. The staff really stood out as the highlight of our stay.