This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features.Learn more and adjust settings.
"I had booked and paid for my stay before arrival. On arrival i was asked to pay again for my room. I said that i had paid on booking and this was acce
...
"
More
Moorhill House Bed & Breakfast ratings based on 6 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Moorhill House Bed & Breakfast
Everyone (6)
5 out of 5
Posted by a verified traveller on 18 Jan 2020
Was this review helpful to you?
3 out of 5
I had booked and paid for my stay before arrival. On arrival i was asked to pay again for my room. I said that i had paid on booking and this was accepted. I was informed that breakfast was included which i questioned as on the website it states breakfast is not included. On departing i was asked to pay again. I showed the receptionist proof of payment and this was accepted, then she tried to charge me for breakfast. I refused to pay this as i had been told it was included.
Posted by a verified traveller on 11 Jan 2019
Was this review helpful to you?
4 out of 5
We only stayed for 1 night. The staff were very helpful as I have a problem with stairs they moved us to a first floor room.
Posted by a verified traveller on 30 Mar 2018
Was this review helpful to you?
4 out of 5
Family and pet friendly stay in New Forest
We stayed over one night and had a great time in the smaller then average swimming pool! Dog was well received, they even had dog towels for muddy paws! Only complaint is that breakfast was not included in online price and it was not very aboundant as you would expect for hefty price tag of £35 for a family of 5.
But all in all a lovely getaway for the whole family!
Posted by Ebba, from Maidstone on 19 Feb 2018
Was this review helpful to you?
4 out of 5
Pleasant stay
Stayed 2 nights. Was a pleasant hotel and I would stay there again. Couple of the staff lacked a little charisma. Bed needed an extra blanket but couldn't find one in the room. Stairs in the room and corridor were a bit creaky and loud.
Posted by Mario, from Horsham on 13 Nov 2017
Was this review helpful to you?
3 out of 5
Nice hotel.
Beautiful setting.. however stayed over a weekend where there was a wedding. It was so loud and we were right above the wedding itself. Couldn't have window open as too noisy. Couldn't use garden abs the make shift restaurant had the curtains closed so we couldn't see out. Total disregard for other guests that weren't part of wedding. Husband had an early morning start due to a triathlon so not impressed at all. They did give us this night for free but we should have been placed in a room away from the wedding not the worst one above it. Or if they can't facilitate other guests don't let other guests stay. The 2nd night was lovely and food very good. But overall not great because if the above... always ask if there is a wedding during your stay... I feel the hotel should have told us so we could make an informed decision about staying there. I know others complained to.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.