Hotel Royal Astrid

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Dates

December 2024

January 2025

Sauna, hot tub, Turkish bath/hammam, body treatments, body wraps

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Spa

Hot tub

Pool

Parking available

24/7 front desk

Explore the area

Wellingtonstraat 15, Ostend, 8400

Ostend Beach
5 min walk
'T Zeeteltje
1 min walk
Oostende Centrum
17 min walk
Ostende (OST-Ostend-Bruges Intl.)
6 min drive

Room options

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

Sleeps 3
1 Double Bed

Standard Twin Room with Spa Access

Sleeps 2
2 Twin Beds

Superior Quadruple Room with Spa Access

Sleeps 4
4 Twin Beds

Superior Room

Sleeps 6
2 Twin Beds and 2 Twin Bunk Beds

Standard Double or Twin Room

22 sq m
Sleeps 3
2 Twin Beds

Executive Double or Twin Room

25.0 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Superior Quadruple Room

30 sq m
Sleeps 4
4 Twin Beds

Standard Double Room with Spa Access

Sleeps 2
1 Double Bed

Executive Room Twin or Double with Spa Access

Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Free WiFi

Restaurant

Gym

Breakfast available

for 1 night

includes taxes & fees

8 Jan - 9 Jan

About this property

Ostend hotel in Ostend City Centre with 2 restaurants and a full-service spa

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.

Hotel Royal Astrid offers 173 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Guests can indulge in a pampering treatment at the hotel's full-service spa, www.royalastrid.be. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

During your stay at Hotel Royal Astrid, you're just a quick walk from Leopold II Statue. Free WiFi in public areas, 2 restaurants, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 25+ Mbps)
Enjoy local cuisine while dining at Restaurant Mozart
Self parking available for a fee
Take a swim in the indoor pool or soak in the spa tub
Treat yourself to body treatments, body wraps, or massages at www.royalastrid.be
Amenities include a business center, 13 meeting rooms, and a conference center
Onsite recreation includes a steam room and a sauna
Just a 5-minute walk from Leopold II Statue and 5 minutes by foot from Ostend Beach
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Hotel Royal Astrid offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 13 meeting rooms. A sauna, spa services, and a terrace are also featured at Hotel Royal Astrid. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ostend hotel is smoke free.

Restaurant Mozart - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Restaurant Odyzee - Onsite brasserie. Open daily.

Languages

Dutch, English, French, German

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Covered self parking on site (EUR 22.50 per night; includes in/out privileges)
Limited on-site parking
Off-site parking within 3 ft (EUR 25 per night)

Food and drink

2 restaurants
1 bar

Restaurants on site

Restaurant Mozart
Restaurant Odyzee

Things to do

Full-service spa
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Indoor pool

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Conference centre
Meeting rooms - 13

Outdoors

Garden
Pool sunloungers
Terrace

Spa

Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Massages
Sauna
Spa open daily
Hot tub
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel

Smoke-free property

Room amenities

Bathroom

Hairdryer
Private bathroom
Shower
Towels

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property's pool has an area where swimwear is required and an area where nudity is permitted.

Access methods

Staffed front desk

Pets

Pets: EUR 15 per pet, per night
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 5.00 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self parking fee: EUR 22.50 per night (in/out privileges)
Nearby parking fee: EUR 25 per night (3 ft away)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts major credit cards

Cashless transactions are available

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 10:00 AM to 11:00 PM.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel Royal Astrid

Hotel Royal Astrid Ostend

Royal Astrid

Royal Astrid Hotel

Royal Astrid Ostend

Royal Astrid Ostende

Hotel Royal Astrid Hotel

Hotel Royal Astrid Ostend

Hotel Royal Astrid Hotel Ostend

Hotel Royal Astrid Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Yvan

Travelled with family

21 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

8/10 Good

Rosanne

21 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

Andrew

17 Sept 2023

Liked: Cleanliness, amenities

Disliked: Staff & service

The staff were unhelpful and rude but hotel was clean and comfortable with good facilities

Stayed 2 nights in Sep 2023

8/10 Good

Henri

3 Feb 2023

Stayed 2 nights in Jan 2023

6/10 Okay

julian

11 Dec 2022

Stayed 2 nights in Dec 2022

6/10 Okay

Simon

Business traveller

24 Jul 2022

Disliked: Staff & service

Stayed 1 night in Jul 2022

2/10 Terrible

Chris

Business traveller

23 Jun 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

The hotel staff constantly tried to get more money from me. Saying things weren’t paid. I was in a rush and had to walk all the back up to my hotel room to get parking receipt as it wasn’t on the system. If I didn’t have the receipt I would of had to pay again. They also tried to get payment twice for the stay. The hotel is lovely with a short walk to the beach. They seem to be in the middle of a refurb the bed was massive with brand new mattress with and excellent monsoon shower. Eating areas looked lovely. I think the reception is understaffed and possibly overworked. Amazing hotel that needs a little effort put into the admin systems

Stayed 2 nights in Jun 2022

6/10 Okay

Katarina

28 Mar 2022

Stayed 2 nights in Mar 2022

8/10 Good

Philippe

Travelled with partner

27 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They have a wonderful terras with excellent service.

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner

2 May 2021

Liked: Staff & service, amenities, property conditions & facilities

The hotel and staff were professional and friendly. Overall the hotel is well situated not far from the coast. The rooms are clean and well furnished. The quality/price ratio is well balanced.

Stayed 2 nights in Apr 2021

10/10 Excellent

James

7 Aug 2019

Liked: Cleanliness, staff & service, room comfort

Ideal for a cheap one night stop over

Tired hotel that needs a refurb. Room clean.bed comfy.shower lacked power or heat. Breakfast limited choice.but as good as any ive stayed in ostend. Staff pleasent. Would i stop again. Yes

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

27 May 2019

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

11 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2019

10/10 Excellent

Matthew

22 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2018

6/10 Okay

Claire, bedfordshire, england

18 Dec 2017

Liked: Cleanliness, staff & service

Nice room, food and staff but...

Lovely, clean room. The guy on reception was friendly and helpful. A few small things would have made this an excellent hotel... - we booked a double room and got a twin. - there was a fridge in the room but no kettle. - the Wi-Fi was very poor. - the pool didn't open until 10am so there was no chance for a swim before breakfast as they stop serving at 10am and we had things to do during our holiday after that. - checkout was too early (10am) and barely gave us chance to eat breakfast and pack up. - we were disturbed in our sleep a few times by running water sounds from the bathrooms near by. - hotel was clean, tidy and modern. - receptionist gentleman was lovely. - food for breakfast was nice but very busy. - nice to have a large TV in the room to watch. - bathroom was clean and modern. - location was great and parking offsite easy enough to find.

Stayed 2 nights in Dec 2017

8/10 Good

Richard, England

5 Nov 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week in Ostend

Hotel Astrid was close to where I was attending a course and the beach. It was a clean hotel with good sized rooms. The staff were helpful and the breakfast had everything you would normally expect. I would recommend the hotel to anyone staying in Ostend.

Stayed 8 nights in Oct 2017

10/10 Excellent

Bernadette

26 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value Huge Room hotel now refurbished

We were in the wing furthest from reception, above the swimming pool and health suite. These rooms have balconies and we were lucky to get a room on sea side, though you cannot see the sea because the Royal Gardens obstructs the view. It's fab being next to the local swimming pool with 3 open air pools and slides, plus it's next to the covered historic walkway adjoining the Thermae hotel. It's next to a tram stop just 1 stop to the centre of Oostende and 2 stops to the train station. It's also next to the last horse racing track in Belgium, open for racing every Monday in July and August, fireworks also every Monday July and August at 11pm, which you can see from the hotel balconies. I found the buffet breakfast fine, hot food of bacon, sausages, beans, eggs. Cold breakfasts of meats and cheeses, plus cereals and fruit, plus mini croissants/Danish/pains au chocolat. It's hard to fault it, you can eat as much as you like! The room was spotless, really large, plenty of storage space. The swimming pool is open 10am to 10pm. It's small and a little too cold, but there is a Jacuzzi to warm up in. We had exclusive use of pool and Jacuzzi.

Stayed 1 night in Jul 2017

6/10 Okay

James

3 Jul 2017

Liked: Cleanliness, staff & service, room comfort

Good but not not fantastic

I was cycling up the Belgium coast and wanted a bit of luxury on the way, while this hotel is good its not fantastic, hotel management need to up their game a bit, the buffet breakfast is ok but nothing special, the room was ok, the staff are reasonably friendly and helpful however check-out time was early at 10 am and I had to pay 20 euros to use the spa, I thought this would be included in the price, as I was lead to believe on the hotels.com website (guys - please make this clear)! Also for some reason when I booked the money was not taken straight from my account as usually happens, so ended up playing the hotel. Overall it was ok but I think I will try somewhere else need time.

Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

23 Apr 2017

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

grahame

20 Nov 2016

Disliked: Staff & service, property conditions & facilities, room comfort

Unfinished and not ready

The hotel is undergoing major improvements and as such was not ready for guests. Lack of sound proofing between the floor means you may have a disrupted stay and disturbed sleep as you can hear the movements of the guests above. The continental breakfast was extremely good but the bar was understaffed for most of our stay and some of the staff were quite grumpy towards the guests. We were told that we had been upgraded on our room but do not feel that this was quite accurate as the room was only standard.

8/10 Good

Verified traveller

21 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great location with a very short walk to the beach. A shame the pool had been damaged so was closed.

8/10 Good

Verified traveller

16 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Pleasant clean hotel. Wonderful buffet breakfast. Somewhat awkward layout . Would recommend to friends and family.

8/10 Good

Verified traveller

3 Jun 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking place

Great hotel and free secure parking.

6/10 Okay

Verified traveller

27 Apr 2016

Disliked: Cleanliness

Rooms basic, corridor feels like being in a cellar not nice at all could do with some paint and some pictures on way the walls to make it more welcoming. The deco lets the Hotel down. Cleaner didn't turn up until 17pm, not good. Anyway Staff was friendly but some of the staff didn't speak hardly any English.

6/10 Okay

Alison, Liverpool

10 Apr 2016

Liked: Cleanliness, room comfort

Will not stay here again

Whilst our stay was pleasant, there was a few downsides, big issue was that there was no lock/chain on the inside of the door so on 3 occasions my 1 yr old opened the door and was halfway down the corridor, the noise of passing guests from the corridor was very loud as the floors were not carpeted, we had to pay extra for baby cot, and cooked breakfast not very nice.