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Grand Hotel Normandy by CW Hotel Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Hallway
Family Quadruple Room
Aerial view
Garden

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Hoefijzerlaan 37, Bruges, B-8000
  • 't Zand Square
    4 min walk
  • Sint-Salvador Cathedral
    8 min walk
  • Bruges Christmas Market
    11 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    33 min drive

Room options

View all photos for Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior
Martin's Relais
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Air conditioning
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4.6 out of 5, Wonderful, (1003)
The price is €267
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Grand Hotel Normandy by CW Hotel Collection

Hotel with a fitness center, near Bruges Christmas Market
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite. Change of towels is available on request.
Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Hotel Normandy by CW Hotel Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from 't Zand Square. Free WiFi in public areas, an indoor pool, and a gym are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Bruges Christmas Market and Bruges Market Square
Grand Hotel Normandy by CW Hotel Collection offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Grand Hotel Normandy by CW Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Grand Hotel Normandy by CW Hotel Collection was completed in May 2021.

This 4-star Bruges hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 20 for adults and EUR 10.00 for children
  • 1 bar

Things to do

  • Bike storage
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 320 out of 492 reviews" "
Rating 8 - Good. 125 out of 492 reviews" "
Rating 6 - Okay. 28 out of 492 reviews" "
Rating 4 - Poor. 11 out of 492 reviews" "
Rating 2 - Terrible. 8 out of 492 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the main area, but far enough to be quiet. Cute rooms with bathtub and amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
My room had a shower within the bath and it was a tight squeeze to take a showe,next time have a room with shower only.Room was very clean,very pleased with it otherwise.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, fabulous staff and location
Family of 4 (2 adult kids) stayed here 2 nights during our 2 week European vacation. What a delight! The family room had fabulous bedding and luxury bathroom. We even had a view! And the staff was so friendly and helpful. Checkin was smooth. The hotel is a great location and best food and shops are an easy walk. We enjoyed the huge open farmers market on our first day and enjoyed great beer and chocolate. What a great city and hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Stayed 2 nights in Jul 2024

8/10 Good

Jun Shang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a good swimming pool. Excellent staff service. The only bad thing is there are mosquitoes around in the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Amenities
The hotel is good, and the staff is kind.
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic all round service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable. The staff was kind and welcoming. The breakfast was tasty. It was a longer walk than staying in the middle of Bruges, but definitely an easy walk. Great place to stay with kids in town
Stayed 4 nights in Jul 2024

10/10 Excellent

Lynne

Travelled with partner
Liked: Staff & service
Staff very helpful & friendly. Breakfast excellent Pool a welcome addition.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and see Brugge!
Great hotel! Great staff! Easy walk to city center!
Stayed 1 night in Jul 2024

8/10 Good

oliver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with mega breakfasts!
Stayed 1 night in Jul 2024

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent two nights at the hotel, and the hospitality was lovely, the only thing was my room was next to a road. i heard cars early in the morning and the builders plastering the walls as the rooms are not sound proof.
Stayed 2 nights in Jun 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Amenities
We stayed for one night as passing through Bruges. It exceeded our expectations in every way. Travelling as a family of four, we were given a family room which was a fantastic size and very well appointed. Staff at check-in could not have been more helpful or welcoming. Would highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Jairo

Stayed 3 nights in Jun 2024

8/10 Good

Karen, Fort Myers

Travelled with family and small children
Liked: Cleanliness, staff & service
The property was overall good. There was however a sewage odor that was there persistently, near the elevator and the stairway. Some days worse than others. Staff was friendly, room was clean. Bathroom was huge. Housekeeping came daily!
Stayed 3 nights in Jun 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in the heart of brugges
What a great stay! Jennifer took great care of us. Our room was adorable and quaint. I even had to go home with Georgie the best.
Stayed 2 nights in Jun 2024

10/10 Excellent

Saya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. All staffs were kind and helpful, the room was sparkling clean with great facility. Just ten minutes walk to the town centre and 15 minutes to the station. Unfortunately we didn't get the chance to use the pool and gym, but will try next time:)
Stayed 1 night in Jun 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sharif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024