Novotel Brussels City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Brussels City Centre

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Point of interest
Spa
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • St. Catherine's Square
    1 min walk
  • Brussels Christmas Market
    3 min walk
  • Brussels Stock Exchange
    4 min walk
  • Brussels (BRU-Brussels - National)
    29 min drive

Room options

Family Suite, 2 Queen Beds

  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds

Family Room (Superior 1 double bed and 2 sofa beds)

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Family Room (Standard 1 double bed and 2 sofa beds)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Brussels City Centre

Eco-certified Brussels hotel in Lower Town with a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and concierge services. Housekeeping is available on request.
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Novotel Brussels City Centre's great location. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at GourmetBar, a brasserie that serves Belgian cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from St. Catherine's Square and Tour Noire
  • Pets welcome for a fee
Novotel Brussels City Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Novotel Brussels City Centre.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 33 ft (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 26 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • GourmetBar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 78
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1001 reviews" "
Rating 8 - Good. 324 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, the staff was very helpful and the facilities were great.
Stayed 1 night in Aug 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel was in a great location and the pool and gym were great. The room was very clean but the toilet and sink were in different rooms, overall this hotel was very convenient and felt clean and cozy.
Stayed 2 nights in Aug 2024

10/10 Excellent

DEVIN R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for a family to explore!
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and comfortable hotel in a great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlene, Grand Falls-Windsor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!
Stayed 3 nights in Aug 2024

2/10 Terrible

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My room air-conditioning stopped working during night. It was so hot in the room. Staff was good and helpful but they couldn't fixed the air-conditioning. It was awful as it was too hot. My kids,woke up and had really bas and disturbed sleep.
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Travelled with group
Liked: Staff & service
1st time in Brussels with friends.
August 2024 The hotel is in a good location, closed to many restaurants, metro and attractions. The lobby area is beautiful. The water pressure in the shower is good and the bathroom is large. The room could use some updating and more outlet plugs. The hotel should replace the carpet and put down flooring.
Stayed 4 nights in Aug 2024

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very ckean and staff are very ftiendlly. Breakfast is excellent and so many choices. The bedroom is quite spacious. Best of all is the location. Its quiet, safe and walking distance to the Grand place, restaurants and shopping. Highly recommend this hotel!
Stayed 3 nights in Jul 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, i would recommend to my firends.
Stayed 2 nights in Aug 2024

10/10 Excellent

stephanas

Very personable and friendly staff. Their breakfast has many choices and offers very quality food. Location is great.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Perfectly Acceptable
Hotel is fine, bit dated but perfectly acceptable for a couple of nights. Very well located.
Stayed 1 night in Aug 2024

10/10 Excellent

Rama Krishnamurthy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location close to Metro and lots of dining options
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for families in city center
I think this is an excellent hotel for families, child friendly pool, excellent location for city center buzz, and a little play area in reception, plus good family rooms
Stayed 5 nights in Jul 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything! Out of the 5 hotels I stayed at on this visit, this one was the best. Calm, quiet, clean , comfortable, great location. Cleaning staff were superb! Front desk staff were great!! Definitely staying here next year!
Stayed 3 nights in Jul 2024

10/10 Excellent

Lena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for a few nights in Brussels. It was clean, in a good location to walk to everything, and the staff accommodated complimentary early check in for us upon arrival.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharmayn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVELY
Stayed 1 night in Jul 2024

10/10 Excellent

Sharmayn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVELY would go back!!
Stayed 1 night in Jul 2024

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Recdption staff were aloof. They could have tried to be more helpful, no travel advice offerred, I found out last day they had maps for guests but they never offerred is one. Rooms are clean, quiet, airconditioned, well equipped. Safe & fridge though not advertised on expedia. The staff booked us a taxi to airport but the driver was not the one on photo. Very worrying. The area is very 'touristy' and I would stay further out of city next time. It's pricy there.
Stayed 5 nights in Jun 2024

10/10 Excellent

Glauce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Anand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel offers an exceptional stay in the heart of Brussels. The rooms are spacious. The hotel’s central location is ideal with major attractions and public transport within easy reach. The staff are friendly and attentive, ensuring a seamless and pleasant experience.
Stayed 2 nights in Jul 2024