Novotel Brussels City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Brussels City Centre

Exterior
Point of interest
Lobby sitting area
Lobby
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • St. Catherine's Square
    1 min walk
  • Ninja House
    1 min walk
  • Bourse-Beurs Station
    4 min walk
  • Brussels (BRU-Brussels - National)
    39 min drive

Room options

Family Suite, 2 Queen Beds

  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds

Family Room (Superior 1 double bed and 2 sofa beds)

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Family Room (Standard 1 double bed and 2 sofa beds)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Novotel Brussels City Centre

Eco-certified Brussels hotel in Lower Town with a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and concierge services. Housekeeping is available on request.
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Novotel Brussels City Centre's great location. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at GourmetBar, a brasserie that serves Belgian cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from St. Catherine's Square and Tour Noire
  • Pets welcome for a fee
Novotel Brussels City Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Novotel Brussels City Centre.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 33 ft (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 26 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • GourmetBar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 78
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 80-cm flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1006 reviews" "
Rating 8 - Good. 331 out of 1006 reviews" "
Rating 6 - Okay. 74 out of 1006 reviews" "
Rating 4 - Poor. 23 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Gianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great overall... Our only issue was the AC. The room was relatively warm despite trying to adjust the temperature. Even my little boy was sweating as he slept. Room was clean, had good space. Hotel staff was helpful . The hotel was located perfectly- close to Grand Place, main points of interest, good dining, shopping, etc.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scarlett, FUQUAY VARINA

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good central location. Overpriced breakfast for quality (I'd advise going to one of the many places nearby) Squeaky beds, stuffy room. Lack of instructions for using shower, pull out beds, details on swimming pool use etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location which is just slightly out of the noisy areas. But perfectly walkable to join in with the noise if you wish! Beds are comfortable, extra pillows are provided by default. Spacious rooms. Hotel provided useful recommendations to visit during our stay and we almost exclusively used the list!
Stayed 3 nights in Sep 2024

10/10 Excellent

Hooi pheng

Stayed 1 night in Sep 2024

10/10 Excellent

Javed

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Romel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing special and staff are unfriendly!
Stayed 1 night in Jun 2024

10/10 Excellent

Megan Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned hotel with great facilities. Spacious and clean room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Trisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an AWESOME hotel! The staff were super helpful. The room was huge, the shower was awesome and it had a pool!!!! Everything was walkable. The price was perfect and we wish we could have stayed here longer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, convenient location and reasonably priced. I highly recommend it!
Stayed 2 nights in Sep 2024

8/10 Good

Ogechi

Stayed 3 nights in Aug 2024

8/10 Good

Patrick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staffs they helped us get around and stored our backs to kill some time before our flight to Milan. I recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Xing

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect. Breakfast is ok. Staff are friendly. The bed mattress needs to be replaced.
Stayed 3 nights in Aug 2024

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good for the family
Stayed 1 night in Aug 2024

6/10 Okay

Rakesh

Travelled with family
The breakfast was basic as provided by most hotels. There was nothing great about it. The swimming pool was very small. Building work around the area. The staff service was average. It fits a 3 star hotel. However, it is quite central, easy to travel around, close to a lot of amenities, well placed in the region. Whatever the hotel could not provide, you get within 100 metres.
Stayed 4 nights in Aug 2024

4/10 Poor

Sukvinder K

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Staff at reception when we checked in were not helpful. Rude and abrupt
Stayed 2 nights in Aug 2024

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, amenities
Hotel was clean and up to date. The area around the hotel was dirty, unsafe, homeless people, beggars and people smoking weed.
Stayed 5 nights in Aug 2024

8/10 Good

Eyong

Travelled with family
Liked: Cleanliness, staff & service
The property was close to transport and walkable to main attractions. A bigger fridge would be useful in a family room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Novotel Brussels City Centre. The staff were so helpful, particularly Awa, who went out of her way to help us with lots of help and advice! The pool was small but a good size for the kids and the gym was sufficient, although could have done with a water dispenser. Breakfast had good options and the hotel is excellently located!
Stayed 3 nights in Aug 2024

10/10 Excellent

Eden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, the staff was very helpful and the facilities were great.
Stayed 1 night in Aug 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely location.
Stayed 3 nights in Aug 2024