10/10 Excellent
rosie
4 Dec 2024
Liked: Cleanliness, staff & service
There was a room in front of our with a broken pipe and the carpet in front of our room was drenched for the entire stay . We had to sleep with a loud fan outside our room bec of the continuous water being leaked onto the carpet . I texted customer service for more towels and no answer . Housekeeping did however come and replenish our towels a day later and on our last day there was a construction crew attempting to fix the issue but I am pregnant and slipped a few times coming into our room which was scary . The pool heater was also broken and we were lot able to use it with our toddler . Other than that our stay was good .
rosie
Stayed 2 nights in Dec 2024