Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
5916 Caravan Ct, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪3 min walk‬
  • Orlando International Premium Outlets
    ‪9 min walk‬
  • Universal Studios Florida
    ‪18 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (High Floor)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 10
  • 4 Double Beds

Standard Room, 1 King Bed

  • 32.6 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of bedsheets is available on request.
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of Holiday Inn & Suites Across From Universal Orlando by IHG's great location. During your stay, you're just a quick walk from Universal Orlando Resort. Free WiFi in public areas, a free theme park shuttle, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Universal Orlando Resort and 9 minutes by foot from Orlando International Premium Outlets
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn & Suites Across From Universal Orlando by IHG offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 12754 square feet (1185 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Holiday Inn & Suites Across From Universal Orlando by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (12,754 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 11 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 478 out of 1374 reviews
Rating 8 - Good. 250 out of 1374 reviews
Rating 6 - Okay. 238 out of 1374 reviews
Rating 4 - Poor. 170 out of 1374 reviews
Rating 2 - Terrible. 238 out of 1374 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

gabriel

Stayed 2 nights in Jan 2025

8/10 Good

Aaron

Liked: Cleanliness
I chose for the location so I could walk to Universal and it delivers on that! There was an issue with the shower leaking but I decided it wasn't a big enough issue to have them fix it right away and was able to close the bathroom door so I didn't hear it overnight. The shower and everything worked and I was comfortable in the room. They do have a free shuttle to Universal but I didn't need to use it because it was only a 15 minute walk anyway. The area felt safe and relatively quiet. I did have an issue with some of the staff... It seems that they had a scam situation going on at one of the desks in the lobby or something because when I checked in the person gave me a paper that said I could get discount coupons for universal, but then when I inquired with the other desk he said I was entitled to a welcome gift of either $200 or tickets to Universal?? Which is definitely too good to be true. After telling me I needed to schedule a tour the following morning and talking around my questions I realized I was not getting $200 or Universal tickets and have no idea what the intention of this person was. I'm from Canada so I'm not used to this scammy nature of US businesses so I was really overwhelmed by this and it negatively affected my stay. Instead of heading to Universal right away I ended up going back to my room to decompress because he gave me a lot of anxiety just talking to him. There's other hotels in the area so I probably wouldn't stay there again to avoid that
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn vacation
We always enjoy our stay at the Holiday Inn and Suites across from Universal Studios. The hotel shuttle makes going to the attraction easy and convenient. I do wish our regular room came qith a microwave as the only one available is in the lobby gift shop and is closed at times.
Stayed 3 nights in Jan 2025

10/10 Excellent

LISBANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jan 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Jan 2025

8/10 Good

Thomas, Cape Coral

Stayed 2 nights in Dec 2024

8/10 Good

PJ

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It’s what I expected for the price. If you’re going to universal then this is a decent place.
Stayed 5 nights in Jan 2025

4/10 Poor

Kimberly

Travelled with family
Liked: Cleanliness
I paid Expedia $140 and at the end of our stay we were up to $180 because of hidden fees and as we were checking out at the end, we were charged $27.95 for parking at the hotel for one night with one car. So the total cost of our hotel stay was over $200. This hotel has a lot of hidden fees!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Had a very bad experience from being scammed going to the other reasoner.. To getting groceries stolen from my room from employees to getting all my belongings removed from drawers. Honestly after this even tho it’s a walking distance from Orlando studios I would not stay here again. Staff was supposed to follow up and nothing yet.
Stayed 3 nights in Jan 2025

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Holli

Travelled with family
Liked: Staff & service, amenities
Would stay again
Stayed 2 nights in Jan 2025

4/10 Poor

Rai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Marlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

6/10 Okay

Henry

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Isatou

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness
Stayed 3 nights in Jan 2025

6/10 Okay

Brett

Stayed 1 night in Dec 2024

6/10 Okay

Fernando

Travelled with family, Travelled with family and small children
Not really good and the parking it’s so expensive
Stayed 1 night in Jan 2025

2/10 Terrible

ISIS

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty dirty dirty! cleaning is not their strong! Needs renovations asap, the day we checked in we left the hotel to another hotel because of how dirty it was!
Stayed 3 nights in Jan 2025

6/10 Okay

Cristi

Travelled with family
We like the attached TGIF restaurant. The property itself appears to be well maintained and it was quiet. The rooms are a bit run down, the carpet was old and dirty, and our bathroom had mold. When we turned on the heat, it stunk up the room and we had to air it out.
Stayed 3 nights in Jan 2025

8/10 Good

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

2/10 Terrible

isabelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
By far the worst hotel we’ve stayed , thankfully only a couple of nights. Very outdated and in urgent need of refurbishments. The smell in the room was unbearable , a mixture of bleach and damp/mould After a 6 hours journey all we wanted was to take a shower, no towel in the room !! We rang, waited and waited …. In the end we had to fetch some ourselves No apologies whatsoever from unhelpful stall No facilities on site, breakfast is next door, grotty and sticky TGF Avoid !!
Stayed 2 nights in Dec 2024