Dunston Hall Hotel, Spa and Golf Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dunston Hall Hotel, Spa and Golf Resort

Aerial view
2 bars/lounges, sports bar
2 bars/lounges, sports bar
Indoor pool, pool loungers
Four Poster Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Room service

Explore the area

Map
Ipswich Road, Stoke Holy Cross, Norwich, England, NR148PQ
  • Dunston Hall
    ‪8 min walk‬
  • University of East Anglia
    ‪7 min drive‬
  • Norwich Theatre Royal
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪21 min drive‬

Room options

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic King Room

8.4 out of 10
Very good
(22 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe King Room

7.4 out of 10
Good
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior King Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Family Room

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Four Poster Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Double Room

7.0 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Family Room

7.6 out of 10
Good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Dunston Hall Hotel, Spa and Golf Resort

Victorian hotel with a full-service spa and a golf course
This hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a health club are onsite.
Dunston Hall Hotel, Spa and Golf Resort offers 166 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the pool at Dunston Hall Hotel, Spa and Golf Resort. During your stay, you're just a quick walk from Dunston Hall. Features include free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at The Brasserie Restaurant, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with massages, body scrubs, or aromatherapy at Spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a golf course, a gym, and golf lessons
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 8 minutes by foot from Dunston Hall and a 3-minute drive from Danby Wood
  • Dogs welcome for a fee
Dunston Hall Hotel, Spa and Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 49213 square feet (4572 square meters) and includes conference space. A health club, a spa tub, and spa services are also featured at the eco-certified Dunston Hall Hotel, Spa and Golf Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Norwich hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Brasserie Restaurant - Overlooking the golf course and garden, this brasserie serves breakfast and dinner. A children's menu is available. Reservations are required.
Bunkers Bar - Overlooking the golf course and garden, this sports bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Garden Terrace Bar - Overlooking the golf course and garden, this bar serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 0.01 per stay; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 15.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Brasserie Restaurant
  • Bunkers Bar
  • Garden Terrace Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • A hot tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Luggage storage
  • Wedding services

Business services

  • Conference space (49213 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 0.01 per stay (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vere Dunston Hall
Vere Dunston Hall Hotel
Vere Dunston Hall Hotel Norwich
Vere Dunston Hall Norwich
Dunston Hall Hotel Norwich
Dunston Hall Hotel
Dunston Hall Norwich
Dunston Hall
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
De Vere Dunston Hall Hotel
De Vere Dunston Hall
Dunston Hall
Dunston Hall Hotel, Norwich
Dunston Hall Hotel Spa Golf Resort
Dunston Hall Hotel, Spa and Golf Resort Hotel
Dunston Hall Hotel, Spa and Golf Resort Norwich
Dunston Hall Hotel, Spa and Golf Resort Hotel Norwich

Dunston Hall Hotel, Spa and Golf Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1004 reviews" "
Rating 8 - Good. 298 out of 1004 reviews" "
Rating 6 - Okay. 162 out of 1004 reviews" "
Rating 4 - Poor. 79 out of 1004 reviews" "
Rating 2 - Terrible. 33 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Staff were very friendly and welcoming. Georgia at the spa was brilliant for my wife’s facial. Food was very good in the restaurant. We recommend a stay here in a beautiful hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Darren

Travelled with family
Disliked: Staff & service
The good - wonderful grounds and great looking building. This hotel is targeted at the golfer or the girls weekend away at the spa. The rooms are a little tired needing some investment. The restaurant- well that's a place you should avoid. Breakfast very British could have a wider selection like a omelette station or scramble eggs but that could be challenging! The main issue was on the first night I ordered a steak and a red wine sauce the waiting staff assured me was red wine and it looked tasted and smelt just like my wife's gravey!! We spoke to the red manager who then told me action on head office instructions the red was is just gravey!! The next morning talking to the exec chef in the restaurant he asked why I was creating such an issue as they had staff shortages and even supply chain issues. Not the reaction I expected. Later reading the Trip advisor reviews I found a couple of other reviews with the issues about gravy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 2 nights in Oct 2024

4/10 Poor

Jodie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very below average experience for the money spent. Noisy kids everywhere and I could have made better food at home than what we had in the canteen-esque restaurant.
Stayed 1 night in Oct 2024

6/10 Okay

Roger

Liked: Staff & service, room comfort
Looking tired
Checking was slow breakfast was not very good
Stayed 1 night in Oct 2024

6/10 Okay

Edward

Travelled with family
Disliked: Staff & service, property conditions & facilities
Dunston Hall let down
we had a family party, and there was a few things which I was not very happy about, the family booked a table for an evening meal months a ago, and we found out that the hotel messed up the booking so all the family could not sit together!!! i I had brought drinks and was over charged and this happened many times with my family group which is terrible service at the main bar, then my wife phoned up regarding there allergies which the hotel swore blind they could cater for her, they could not cater for her at all, so I had to drive out of Dunston hall to go and get food so again could not eat with the family, the staff expected my wife to eat bland food because they could definitely not cater for people with allergies, the staff came over with a folder that was so big to look at the allergies list with my wife!!! we are in the year 2000 surly they could update this list on to a tablet !!! in the room, the sheets were do old and when you moved I woke up my wife and vice averse! this place could be so much better, the only thing i can say is the golf centre personnel were excellent and they are the only thing keeping this place going, the staff at the golf centre were so helpful. I don't think the family of 15 will be having our gathering again at Dunston hall, in fact we should be re-inbust some money back for our stay and for all the family who had issues throughout the 2 days of our stay and for the one day I stayed, thank god I only stayed 1 day, never agin!!!
Stayed 1 night in Oct 2024

8/10 Good

sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Hannah

Stayed 1 night in Oct 2024

10/10 Excellent

DUNCAN

Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

JANET

Liked: Cleanliness, room comfort
Dunston Delight.
Room comfortable but could do with some TLC. Hotel generally was was good & a big plus indoor pool. Staff friendly & mostly attentive, especially on reception.Would stay again. Brilliant Breakfast.
Stayed 3 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

David

Business traveller
Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mark M
Great Service all round 10/10
Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I had paid for breakfast and went downstairs at 7am only to be greeted by 51 guests from a coach. The staff in the restaurant said that they would need to find me a table in the corner somewhere because they “weren’t aware of 51 guests that had suddenly turned up for breakfast”. Even checking out in the morning wasn’t great. I stood at the counter where 3 members of staff ignored my presence for a few minutes. Customer service poor. I didn’t stay for breakfast as it was chaotic.
Stayed 1 night in Sep 2024

6/10 Okay

Martin

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

CLayton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided not to stay after booking in because we were offered a room without a walk-in shower. We wrongly assumed that a 4 star hotel would have this basic facility . My wife is unable to use a normal bath . Therefore we did not stay at the hotel. We have now been charged the full amount and request that you reimburse us . Your reply is awaited.
Stayed 3 nights in Sep 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Superb food!
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely two night stay highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful building and country grounds
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Travelled with group
Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish. Staff very attenuative and helpful. Room very clean and fresh. Food excellent. Highly recommend. :-)
Stayed 1 night in Sep 2024