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Dunston Hall Hotel, Spa and Golf Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dunston Hall Hotel, Spa and Golf Resort

Aerial view
Indoor pool, pool loungers
2 bars/lounges, sports bar
2 bars/lounges, sports bar
Four Poster Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service

Explore the area

Map
Ipswich Road, Stoke Holy Cross, Norwich, England, NR148PQ
  • Dunston Hall
    8 min walk
  • Eaton Park
    7 min drive
  • University of East Anglia
    7 min drive
  • Norwich (NWI-Norwich Intl.)
    21 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible

Classic Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Four Poster Room

Four Poster Room

Four Poster Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Family Room

Classic Family Room

Classic Family Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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Front of property

Sprowston Manor Hotel, Golf & Country Club

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Hot tub
Spa
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3.9 out of 5, Good, (1002)
The price is €84
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Sprowston Manor Hotel, Golf & Country Club

About this property

Dunston Hall Hotel, Spa and Golf Resort

Victorian hotel with a full-service spa and a golf course
This hotel features a full-service spa, a golf course, and an indoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a health club are onsite.
Dunston Hall Hotel, Spa and Golf Resort offers 166 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the pool at Dunston Hall Hotel, Spa and Golf Resort. During your stay, you're just a quick walk from Dunston Hall. Features include free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at The Brasserie Restaurant, a brasserie with garden views
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body scrubs, massages, or aromatherapy at Spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a golf course, a gym, and golf lessons
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 8 minutes by foot from Dunston Hall and a 3-minute drive from Danby Wood
  • Dogs welcome for a fee
Dunston Hall Hotel, Spa and Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 49213 square feet (4572 square meters) and includes conference space. A health club, a spa tub, and spa services are also featured at the eco-certified Dunston Hall Hotel, Spa and Golf Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Norwich hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Brasserie Restaurant - Overlooking the golf course and garden, this brasserie serves breakfast and dinner. A children's menu is available. Reservations are required.
Bunkers Bar - Overlooking the golf course and garden, this sports bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Garden Terrace Bar - Overlooking the golf course and garden, this bar serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 0.01 per stay; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 15.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Brasserie Restaurant
  • Bunkers Bar
  • Garden Terrace Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • A hot tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Luggage storage
  • Wedding services

Business services

  • Conference space (49213 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 0.01 per stay (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vere Dunston Hall
Vere Dunston Hall Hotel
Vere Dunston Hall Hotel Norwich
Vere Dunston Hall Norwich
Dunston Hall Hotel Norwich
Dunston Hall Hotel
Dunston Hall Norwich
Dunston Hall
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
De Vere Dunston Hall Hotel
De Vere Dunston Hall
Dunston Hall
Dunston Hall Hotel, Norwich
Dunston Hall Hotel Spa Golf Resort
Dunston Hall Hotel, Spa and Golf Resort Hotel
Dunston Hall Hotel, Spa and Golf Resort Norwich
Dunston Hall Hotel, Spa and Golf Resort Hotel Norwich

Dunston Hall Hotel, Spa and Golf Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1001 reviews" "
Rating 8 - Good. 301 out of 1001 reviews" "
Rating 6 - Okay. 168 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish. Staff very attenuative and helpful. Room very clean and fresh. Food excellent. Highly recommend. :-)
Stayed 1 night in Sep 2024

10/10 Excellent

ADAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get away
Our third time here and could not fault. Service was friendly, especially in the resturant. They really did pay attention to detail. Relaxed environment. Swimming pool is good and breskfast fantastic, lots to choose from with plenty of space to sit.
Stayed 1 night in Sep 2024

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities
So much promise
Promised much . Delivered little. Fantastic looking property. Hotel restaurant more like a canteen. Service on the Saturday sadly lacking, over a hours wait for our main course. Food mediocre. The burger was better than the fillet steak!
Stayed 2 nights in Sep 2024

6/10 Okay

Joseph

Business traveller
Disliked: Staff & service, property conditions & facilities
The stay was somewhat disappointing overall. The staff were not particularly helpful, and it was unprofessional to overhear conversations about their intoxication the previous night. The quality of the food left much to be desired, and the overall ambiance of the establishment felt rather dated. Overall, it did not meet expectations.
Stayed 1 night in Sep 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Venue, was upgraded to a deluxe room with 2 king size beds ( 1 each), so comfortable. Had dinner in the evening which was lovely, served by a very accommodating lad called Ben. Laura on reception was very helpful too. The bar area was Special. The grounds are great to walk around. Very happy with our over night stay. Went in the Spa for a swim and steam room, was exceptionally clean. All good
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2024

4/10 Poor

Lola

Stayed 1 night in Sep 2024

6/10 Okay

Jermaine

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely property and setting.. areas of the hotel are dated (rooms, spa, pool). Food was prices seem reasonable but food quality and portions did not match pricing.
Stayed 1 night in Aug 2024

8/10 Good

Emma

Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Luisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was too hot, pool was dirty, no showers for after you go in the sauna and steam room so people were just going straight in the pool.There were numerous tour buses and with the type of clientele they brought the price of the hotel should be brought down swearing/shouting (rough as toast) . The grounds were nice but overpriced for what it is.
Stayed 1 night in Sep 2024

6/10 Okay

Craig

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed in a signature four poster room. It was very tired and in need of some updating. Pretty average hotel, shame that you can’t order room service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. Lovely surroundings. Clean room Every day with tea coffee, biscuits replaced. Good choice at breakfast. Ample parking , great leisure facilites. Staff approachable and friendly, we will be returning.
Stayed 4 nights in Aug 2024

8/10 Good

Mrs J E

Stayed 1 night in Aug 2024

4/10 Poor

Jason

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too much to write but there were big problems woth Lack of hot water Very long waits in both dinig areas for food to be served. No accountability when staff make an assurance on service and dont provide it. No fridge in the rooms. No air con. Did not accomodate very elderly guests request to stay near the front of the hotel instead had to walk a long way to get to their rooms. Had no response from the hotel after making complaints.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dunston Hall Hotel exceeded our expectations and is a beautiful location. The leisure and golf facilities are amazing and our stay was beyond blissful. Would definitely come again - only thing that let us down was that we should have stayed longer than 1 night!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Terrible. Would not stay again. Rooms were dirty and dusty. Cobwebs and bugs in the room. Definitely not worth the price paid. Portable fan given for the room has years of accumulated dust. Beautiful property but rooms are completely awful.
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Neil

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service
The service was very much below standard. The food took a long time to come out and 4 of us ordered at the same time with 2 meals arriving half an hour before the others. No explanation was given until afterwards. Dinner was not any better, it took an hour after ordering for the food to arrive.
Stayed 1 night in Aug 2024

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely attentive staff & beautiful location. Room was comfy & clean also. Would stay again!
Stayed 3 nights in Aug 2024

4/10 Poor

payal

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

payal

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great nights stay
Stayed 1 night in Aug 2024

8/10 Good

Charles

Travelled with family
Liked: Staff & service
Review
Dunston Hall Hotel is a beautiful hotel, full of character and charm and the staff were welcoming, but our experience was marred by the condition of our room. Upon arrival, it was immediately clear that the room had not been properly cleaned. There was visible dust on and behind the furniture, crumbs on the carpet, and even stained skirting boards from spilt beverages. The bathroom was particularly appalling, with mouldy grout between tiles—a clear indication of neglect. In addition, the room lacked air conditioning and the fan provided was filthy and covered in dust, making it unusable. It’s unacceptable that we had to request the room be cleaned and the fan replaced, tasks that should have been handled long before our arrival. This level of carelessness is not what we expected from a hotel of Dunston Hall's caliber. The manager was apologetic and attended to our request, however our stay was impacted by these issues. The health centre facilities were nice we enjoyed the facilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024