Burts Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Burts Hotel

Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Flat-screen TV
Interior entrance
Local cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Burts Hotel, Market Square, Melrose, Scotland, TD6 9PL
  • Saint Cuthbert's Way
    2 min walk
  • Melrose Abbey
    3 min walk
  • Abbey Fine Wines
    1 min walk
  • Tweedbank Station
    3 min drive

Room options

Executive Double Room, 1 Bedroom

  • 15 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Executive Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Burts Hotel

Hotel in Melrose with a restaurant and a bar
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room and a garden.
Burts Hotel offers 20 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Melrose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Burts Hotel. During your stay, you're just a quick walk from Saint Cuthbert's Way. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a meeting room, and a car charging station
  • Steps from Saint Cuthbert's Way and Melrose Abbey
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Burts Hotel also features a terrace, a garden, and room service (during limited hours). Self parking is free.

This 3-star Melrose hotel is smoke free.

Onsite venue - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Czech, English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Newspapers in reception

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Burts Hotel Melrose
Burts Melrose
Burts Hotel Hotel
Burts Hotel Melrose
Burts Hotel Hotel Melrose

Burts Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 191 out of 265 reviews" "
Rating 8 - Good. 65 out of 265 reviews" "
Rating 6 - Okay. 8 out of 265 reviews" "
Rating 4 - Poor. 0 out of 265 reviews" "
Rating 2 - Terrible. 1 out of 265 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent, especially lady host in restaurant. After checking out we had some lost luggage issues and staff proved extremely helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and rooms very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Melrose
All staff very friendly and welcoming . Our first visit to Melrose - I’m sure we will return. Excellent Dinner in Restaurant and excellent breakfast. Wide choices.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness
The food in the Bistro Bar was very tasty. The beds were comfortable and the room was a good size. A request to change the bed configuration was dealt with swiftly. Some of the breakfast serving staff need training on how to listen. The breakfast was delicious. Try the full Scottish if you dare!
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Travelled with partner
Fairly expensive with a rather small room. Breakfast excellent and restaurant staff very attentive.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a Hotel and Restaurant in beautiful Melrose.
Stayed 1 night in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, friendly hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite property in Quaint Village
Delightful property in ideal location.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Nice small hotel in convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

S J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, I ve been trying to remember the last time I had food of the standard at your hotel . I think it would be 24 years ago in las vegas
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay having a charging point is brilliant
Stayed 1 night in Jul 2024

10/10 Excellent

HOWDENS JOINERY LTD SUPP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Melrose is a beautiful little town. Will definitely stay at Burts again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Hector, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and tour the Borders from
Stayed 3 nights in Jul 2024

10/10 Excellent

Kirsten

Stayed 1 night in Apr 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location, electric car charger and good parking. Easy access to the town. Lovely food and staff very helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Very central
Stayed 1 night in Jun 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night business stay.
Excellent town centre hotel , it’s own car park , food freshly cooked, good service, clean fresh room
Stayed 2 nights in May 2024

8/10 Good

GILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break
Beautiful room and Ken-suite.
Stayed 2 nights in May 2024

8/10 Good

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay excellent staff and food
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old school hotel. The staff are amazing, always cheerful and attentive. The food is excellent and Melrose is a great little town located in a wonderful part of the World
Stayed 1 night in Apr 2024