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Petit Palace Savoy Alfonso XII

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Petit Palace Savoy Alfonso XII

Bar (on property)
Reception
Junior Suite | Park view
Front of property
Junior Suite

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Calle Alfonso XII, 18, Madrid, Madrid, 28014
  • Puerta de Alcalá
    4 min walk
  • Plaza de Cibeles
    7 min walk
  • Prado Museum
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    16 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room, Park View (Retiro)

Double Room, Park View (Retiro)

Double Room, Park View (Retiro)

  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 20.0 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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includes taxes & fees
5 Dec - 6 Dec
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About this property

Petit Palace Savoy Alfonso XII

Art Deco hotel connected to a rail/subway station in Retiro with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include conference space, free use of bicycles, and concierge services.
Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Petit Palace Savoy Alfonso XII. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Prado Museum. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at El Retiro
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 10-minute walk of Prado Museum and Royal Botanical Garden
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Savoy Alfonso XII.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
El Retiro - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 18 for adults and EUR 18 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • El Retiro

Things to do

  • Free bike hire

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Shower
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Alfonso Savoy
Petit Palace Alfonso XII
Petit Palace Savoy
Petit Palace Savoy Alfonso
Petit Palace Savoy Alfonso XII
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Hotel Madrid
Petit Palace Savoy Alfonso XII Madrid
Petit Savoy Alfonso Xii Madrid
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Madrid
Petit Palace Savoy Alfonso XII Hotel Madrid

Petit Palace Savoy Alfonso XII Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 44 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary T, Mamaroneck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and price! Convenient walk to Prado, Palacio Real and downtown area is 20 minutes away, walk another 20 and you get to Templo de Debid and the park around it. Staff very friendly and helpful. Just would have liked softer pillows.
Stayed 4 nights in Jul 2024

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast. Across from park.
Stayed 4 nights in Jul 2024

10/10 Excellent

maria claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Karim, Lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junto al Retiro, excelente ubicación, tranquilo y lo mejor si quieres salir a correr.
Stayed 1 night in Jul 2024

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, room feel , and staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience
I absolutely loved this hotel. This boutique hotel is so quaint and adorable. It was so clean and comfortable. The bed bedding was absolutely amazing and I stayed here with my family. I recommend getting the suite because it has the bedroom separate and the bunkbeds are in the living space. Pay a little extra to get that balcony space it is absolutely breathtaking and so unique. Everyone at this hotel was fabulous. Restaurant is small, but they have a lot of options and the lounge was very comfortable. For the price it was unbeatable. This neighborhood is the nicest neighborhood in all Madrid and this hotel is super affordable. If I ever come back to Madrid, I’m definitely staying here. You’re right in front of the park and it’s just so walkable.
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property.
Stayed 1 night in Jul 2024

8/10 Good

Carlos W

Liked: Cleanliness, staff & service, property conditions & facilities
Great just need to be cleaner at the lobby
Stayed 4 nights in Jun 2024

2/10 Terrible

Héctor, San Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Description of the property is totally misleading. This is a 2 star hotel at best. Towels and bedding were old and worn. Dirty curtains and shower full of stains. Hallways were filthy, carpets full of stains. Should be advertised as a youth hostel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
A very gloomy hotel
The place was outdated. Cheap material. Stained carpets. Leak stain on the bathroom ceiling. Floor board tile was separated from the wall. Bathroom cabinet was broken! I don’t know why it has good reviews. It was misleading. Location of the hotel was great but nothing positive about the place itself. Big disappointment!
Stayed 2 nights in Jun 2024

6/10 Okay

Lesly

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Jun 2024

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is outstanding, immediately across from a huge part and within 5 minutes walk of the Prado Museum. Breakfast was excellent but the advertised restaurant had no service.
Stayed 2 nights in Jun 2024

10/10 Excellent

LEONEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at Retiro in Madrid This petit palace Alfonso XII has great location in front of beautiful Retiro park and walking distance from Alcala's Gate, Prado and Reina Sofia Museums and close to Atocha train station. A few blocks from Cibeles fountain where I had the chance to be part of the Real Madrid Celebration. I highly recommend the buffet option since the food selection was excellent.
Stayed 9 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing staff that made us feel welcomed. I would definitely stay here again.
Stayed 2 nights in Jun 2024

6/10 Okay

Curtis, ANAHEIM

Liked: Staff & service
Staff was very nice and friendly. But the hotel did not feel very nice and clean. The room did not look like the pictures. It seemed worn and dirty. The view from our room was not good. We recently stayed at many 3 star hotels that were much nicer than this. Not worth the cost.
Stayed 1 night in Jun 2024

10/10 Excellent

Ravi

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kristin, Del Mar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great property located across from Retiro Park where we did our morning walks. It's close enough to the old city that you can walk but also far enough away so it's quiet. The breakfast buffet was very good and our park view room was great. Very helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Cynthia

Stayed 5 nights in Oct 2023

6/10 Okay

Vladimir

Travelled with family
Liked: Cleanliness
It was not what we expected and it is always a disappointment. It is old hotel. Not a 5 stars. Only positive is a location. Negatives: bed and doors are ckreaping.Baclony had like 40 years metall closing accesories.It is not a palace.
Stayed 1 night in May 2024