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Petit Palace Savoy Alfonso XII

4.0 star property
VIP Access

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Photo gallery for Petit Palace Savoy Alfonso XII

Bar (on property)
Lobby sitting area
Reception
Junior Suite | Park view
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

Map
Calle Alfonso XII, 18, Madrid, Madrid, 28014
  • Calle de Alcalá
    ‪4 min walk‬
  • Puerta de Alcalá
    ‪4 min walk‬
  • Paseo del Prado
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room, Park View (Retiro)

Double Room, Park View (Retiro)

Double Room, Park View (Retiro)

  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 20.0 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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About this property

Petit Palace Savoy Alfonso XII

Art Deco hotel connected to a rail/subway station in Retiro with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include conference space, free use of bicycles, and concierge services.
Petit Palace Savoy Alfonso XII offers 87 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Petit Palace Savoy Alfonso XII. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Prado Museum. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at El Retiro
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Prado Museum and Royal Botanical Garden
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Savoy Alfonso XII.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
El Retiro - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 19 for adults and EUR 19 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • El Retiro

Things to do

  • Free bike hire

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Alfonso Savoy
Petit Palace Alfonso XII
Petit Palace Savoy
Petit Palace Savoy Alfonso
Petit Palace Savoy Alfonso XII
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Hotel Madrid
Petit Palace Savoy Alfonso XII Madrid
Petit Savoy Alfonso Xii Madrid
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Madrid
Petit Palace Savoy Alfonso XII Hotel Madrid

Petit Palace Savoy Alfonso XII Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus alfredo

Stayed 4 nights in Oct 2024

10/10 Excellent

Maria Ysabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in central location near the train station. The hotel is in the best area of Madrid.
Stayed 2 nights in Nov 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel location was great and the staff was wonderful. The bathroom was very unusual. Definitely the least functional part of the room. The shower got water all over the floor. The main part of the hotel was absolutely beautiful! Overall, the day was good and I would recommend it. Just be aware. The bathroom will not be the best part of your stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 8 nights in Oct 2024

2/10 Terrible

Kim

Disliked: Amenities
No hot water !!! Wont be staying again
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Excellent, concerned staff. Room (407) could use a bit of updating. Room was a very nice size….balcony was a nice feature. The location is superb!
Stayed 2 nights in Oct 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideally located, right across form the Retiro Park, close to major museums. From the moment I checked in I was comfortable and pleased with amenities and friendly, helpful staff. Breakfast was amazing, fitting for a "palace." Would stay there again in a heartbeat.
Stayed 4 nights in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Oct 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and considerate. Location of the hotel is excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fantastic experience with the staff in the hotel. Always willing to help you and so friendly. Rooms were immaculate. Very clean. The breakfast was very good. The location was excellent. Nothing but positive comments for this hotel. I have finally found a good hotel in a good location in Madrid. Will always stay in this hotel when I am in Madrid on future travels.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right across the park. Very walkable to historic city center of Madrid. Accommodations were excellent, room was just as pictured. Would definitely recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location near the park.
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Not very nice rooms
Stayed 4 nights in Sep 2024

10/10 Excellent

Paulina

Stayed 3 nights in Sep 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Marcela

Stayed 4 nights in Aug 2024

8/10 Good

Alina, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not unique to this property but most shower areas are moldy 3rd property I stay at in Madrid and seems black mold in shower is super common. Besides that super convenient place, quiet and staff is super helpful and friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary T, Mamaroneck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and price! Convenient walk to Prado, Palacio Real and downtown area is 20 minutes away, walk another 20 and you get to Templo de Debid and the park around it. Staff very friendly and helpful. Just would have liked softer pillows.
Stayed 4 nights in Jul 2024

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast. Across from park.
Stayed 4 nights in Jul 2024