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ICON Embassy

4.0 star property

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Photo gallery for ICON Embassy

Interior detail
Interior detail
Free daily buffet breakfast
Lunch and dinner served
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle de Serrano, 46, Madrid, Madrid, 28001
  • El Corte Inglés
    ‪2 min walk‬
  • Plaza de Colon
    ‪5 min walk‬
  • Puerta de Alcalá
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | View from room

Deluxe Double Room, Terrace, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Lobby

Barceló Emperatriz

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1003)
The price is €205
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Barceló Emperatriz

About this property

ICON Embassy

Hotel with free breakfast, steps from Golden Mile
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, free use of bicycles, and concierge services.
ICON Embassy offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of ICON Embassy's great location. During your stay, you're just a quick walk from Puerta de Alcalá. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Golden Mile and El Corte Inglés
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ICON Embassy.

This 4-star Madrid hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Flora Fina - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Flora Fina

Things to do

  • Free bike hire

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Embassy
Petit Palace Embassy Serrano
Petit Palace Embassy Serrano Hotel
Petit Palace Embassy Serrano Hotel Madrid
Petit Palace Embassy Serrano Madrid
Petit Palace Serrano
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
ICON Embassy Petit Palace Hotel Madrid
ICON Embassy Petit Palace Hotel
ICON Embassy Petit Palace Madrid
ICON Embassy Petit Palace
ICON Embassy Petit Hotel
ICON Embassy Hotel
ICON Embassy Madrid
ICON Embassy Hotel Madrid
ICON Embassy by Petit Palace

ICON Embassy Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 610 out of 786 reviews
Rating 8 - Good. 135 out of 786 reviews
Rating 6 - Okay. 26 out of 786 reviews
Rating 4 - Poor. 7 out of 786 reviews
Rating 2 - Terrible. 8 out of 786 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Gabriel, Miami

Stayed 2 nights in Oct 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty, we found a spoon in the floor and hairs on the bathroom floor. The room was very hit and theres was no air conditioning, we were forced to sleep with the balcony door open and with a fan. We paid €266 for one night. Stay away
Stayed 1 night in Nov 2024

8/10 Good

Aldo

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2024

8/10 Good

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, spacious rooms, good service.
Stayed 3 nights in Oct 2024

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service
Very nice and helpful staff . Location it’s A1. Rooms Ok .
Stayed 1 night in Nov 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall!
Stayed 2 nights in Oct 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Camilo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Maryelin

Stayed 2 nights in Sep 2024

10/10 Excellent

Milvio

Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Stayed 2 nights in Sep 2024

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Balraj

Stayed 6 nights in Aug 2024

8/10 Good

Terrance, Cabarete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💯
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todo impecable, bien cuidado, bonito, el desayuno bien, el staff amable, y el cuarto con suficiente espacio y en buenas condiciones
Stayed 2 nights in Aug 2024

10/10 Excellent

Roy, Kuwait

Stayed 3 nights in Aug 2024

8/10 Good

Fadi

Stayed 1 night in Aug 2024

10/10 Excellent

Evan, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacion
Stayed 4 nights in Sep 2024

10/10 Excellent

Matias

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

luis

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, nice for two days , good bedroom. Like it !
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024