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Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, Terrace, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of ICON Embassy's great location. During your stay, you're just a quick walk from Puerta de Alcalá. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Golden Mile and El Corte Inglés
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

ICON Embassy ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ICON Embassy

Everyone (1)
4 out of 5

Posted by on 28 Nov 2022

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4 out of 5

Ruhiges Hotel an bester Einkaufslage

Das Hotel befindet sich an der Calle de Serrano in bester Einkaufslage, 20 Gehminuten von der Puerta del Sol und 3 Minuten von der nächsten U-Bahnstation entfernt. Das Personal ist sehr freundlich und zuvorkommend, das Frühstücksbuffet hervorragend. Die Familienzimmer sind eher klein, dafür sehr ruhig gegen einen Innenhof gelegen. Das Hotel ist ein perfekter Ausgangspunkt für Museumsbesichtigungen, Spaziergänge im Parque de Retiro oder zum Einkaufen und Flanieren. Hübsche und gute Lokale befinden sich im Umkreis weniger Gehminuten.

Posted by , from Zürich on 1 May 2018

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Comment from Hotel Management

25 May 2018 by embassy

Dear Bettina, Thank you for your great review of our hotel. We are very happy that your stay in Icon Embassy was a nice experience and you enjoyed all our services and facilites. Our location is prefect to visit the city. It will be a pleasure to see you soon again. Thank you Sincerely, Maria Garcia Front Desk Manager

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ICON Embassy. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 6 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Recoletos Station (0.7 km / 0.5 mi)
  • Metro station: Serrano Station (0.3 km / 0.2 mi)

Room Amenities

ICON Embassy offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Flora Fina – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

  • Free bicycles on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers central heating or air conditioning, depending on the season.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Petit Palace Embassy
  • Petit Palace Embassy Serrano
  • Petit Palace Embassy Serrano Hotel
  • Petit Palace Embassy Serrano Hotel Madrid
  • Petit Palace Embassy Serrano Madrid
  • Petit Palace Serrano
  • Petit Palace Embassy Madrid
  • Petit Palace Embassy Hotel Madrid
  • ICON Embassy Petit Palace Hotel Madrid
  • ICON Embassy Petit Palace Hotel
  • ICON Embassy Petit Palace Madrid
  • ICON Embassy Petit Palace
  • ICON Embassy Petit Hotel
  • ICON Embassy Hotel
  • ICON Embassy Madrid
  • ICON Embassy Hotel Madrid
  • ICON Embassy by Petit Palace

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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