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Hotel ILUNION Atrium

4.0 star property

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Photo gallery for Hotel ILUNION Atrium

Lobby sitting area
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Lobby sitting area
Terrace/patio
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Gym
  • Breakfast available

Explore the area

View in a map
Emilio Vargas, 3 y 5, Madrid, Madrid, 28043
  • Place, Arturo Soria Plaza Shopping Center
    ‪5 min walk‬
  • Place, Calle de Alcalá
    ‪2 min drive‬
  • Place, Plaza de Toros de Las Ventas
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪9 min drive‬

Room options

View all photos for Triple Room

Down duvets, in-room safe, desk, laptop workspace

Triple Room

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Terrace

Family Room, Terrace

Family Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room, 2 adults and 1 child

Down duvets, in-room safe, desk, laptop workspace

Triple Room, 2 adults and 1 child

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

Down duvets, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(65 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

7.6 out of 10
Good
(4 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly

Double Room, Pet friendly

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, laptop workspace

Double Room Single Use

  • 20 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Lobby
Hotel ILUNION Alcalá Norte
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,002 reviews
The price is €90
includes taxes & fees
22 Dec - 23 Dec
Hotel ILUNION Alcalá Norte

About this property

Hotel ILUNION Atrium

Hotel in Madrid with a fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Hotel ILUNION Atrium offers 195 accommodations with safes and complimentary bottled water. Beds feature down comforters. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The breakfast at Hotel ILUNION Atrium gets high marks from our customers. During your stay, you're just a quick walk from Arturo Soria Plaza Shopping Center. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Bernabéu Stadium and a few minutes from Movistar Arena
  • Pets welcome for a fee (restrictions apply)
Hotel ILUNION Atrium offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a 24-hour business center and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4499 square feet (418 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel ILUNION Atrium. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Hotel ILUNION Atrium has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per day)
  • Street parking available
  • Onsite parking available only on request
  • Parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,499 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open June 01 and close September 30.
  • Pool access available from noon to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Atrium
Confortel Atrium Hotel
Confortel Atrium Hotel Madrid
Confortel Atrium Madrid
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium
ILUNION Atrium Madrid
ILUNION Atrium
Hotel ILUNION Atrium Hotel
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium Hotel Madrid

Hotel ILUNION Atrium Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole A.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was good! Felt very safe with extra security to enter the lobby area. The room was very modern & nice; except from some hairs in the bathroom, but the rest of the room seemed cleaned. The phone in the room never worked, front desk was notified, but wasn’t replaced.
Stayed 3 nights in Sep 2025

8/10 Good

Alexander, Conyers

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice i just dont like how the cleaning act like they are confused when a sign was hanging on the door handle that says i am resting
Stayed 3 nights in Sep 2025

10/10 Excellent

Jyothi

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 2 nights in Aug 2025

10/10 Excellent

kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good and nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis E

Todo estuvo perfecto gracias por su atención
Stayed 4 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. I love the way the clientel was very mixed. As an African in Spain it felt very welcoming.
Stayed 4 nights in Aug 2025

8/10 Good

Luke

Travelled with family
Liked: Staff & service
Pleasant stay, room was typical city hotel size. Extra bed for a child makes it very tight. Batheoom was very dated. Breakfast was enjoyable and the staff very friendly. Pool was too cold to use even though it was 33 degrees.
Stayed 3 nights in Jul 2025

8/10 Good

Susan, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daneska, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Safe and quiet will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious room, breakfast, and evening menu. It was always easy to get a taxi or ride share. The WiFi did not work with my laptop from U.S. A. (but has worked elsewhere in Spain).
Stayed 6 nights in Jul 2025

10/10 Excellent

ROBERTO, GIJON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Amy, Haltom City

Travelled with family
Liked: Cleanliness
Our room on the 3rd floor corner room as my request, the room was very hot and we mentioned to the staff was told will come up and check on us maybe could change the room, he never shows up! Luckily I’ve got a personal fan that helps us through the whole week!
Stayed 5 nights in Jul 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining menu and convenient. The only thing that I didn’t like is that the last day they took one hour to bring the food and when they arrived we realized that it wasn’t the food that we ordered. They offered free dessert for the inconvenience. They must be kidding me.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olanrewaju

Lovely place to be

Services 100/100. Environment nice. Room comfy. Price Affordable. The experience was amazing. I will come back next time
Stayed 2 nights in Jul 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay a bit always from the city. However, it worked for us as it was a busy pride weekend in Madrid and we were happy to be away from the noise / fiesta. Taxi services were easily accessible so the location was not a problem for us.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sarah

Travelled with family, Business traveller
Disliked: Amenities
I took pictures of my room. The bed not done properly, with stains on the bedsheets. Baseboards damaged, paint peeling off, food on the floor. The room was large decorated with ugly furniture . Breakfast area tables with coffee stains and breadcrumbs left on the tables. Staff rude snd not accommodating. Credit card charged ahead of time without my consent.
Stayed 2 nights in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel

A nice hotel convenient for work but if touring a good bit out of town and the nearest metro is 1km away. I found the restaurant staff quite rude and abrupt, so would need to work on their customer service I feel.
Stayed 3 nights in Jun 2025

10/10 Excellent

KENJI

Stayed 2 nights in Jun 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been excellent, all staff members has been polite, special thank you to Tamara in reception, very kind and professional 😀 I have enjoy the pool and spent relaxing time there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Kelli

Stayed 1 night in May 2025

8/10 Good

Daneka

Liked: Cleanliness, staff & service, property conditions & facilities
They stay was great overall. Beds and pillows were a little uncomfy but I may just be being a bed snob. Had such a lovely time.
Stayed 5 nights in May 2025

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, breakfast was great, front desk staff was very friendly and helpful. The floor to ceiling window in our room was spectacular!
Stayed 3 nights in May 2025

4/10 Poor

Louise

Travelled with group
Disliked: Staff & service, amenities
The staff in restaurant were very rude. We ordered cocktails which took almost an hour. They didn’t know how to make anything we asked for despite it being on the menu. It became a joke in the end we had to settle on a beer and a warm glass of wine! Which the waiter brought over and said this is warm. The table was broken. It was comedy bad! The pool was closed. The reason we booked the hotel. No apology. No mention of it on the website. The air con didn’t work in the room.
Stayed 1 night in May 2025