4/10 Poor
Amanda
15 Sept 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
One smear too many
I didn't have high expectations for this hotel after reading reviews and also for the price £59 for a busy Saturday night anywhere near Liverpool was always going to be basic I think.
On arrival (2.45pm) i had to press the doorbell and the person who answered told me check in was not until 3pm (fair enough). I asked if we could just park in the car park and they said yes and then checked me in anyway, explained key card to me and where room was. Going up to the room it was obvious from all the various air fresheners that they were trying to mask a smell. Got to the room and it was OK. Small, which is fine. Dusty and dirty. Not so fine. There was a brown smear on the bathroom sink which did clean off but it all felt unclean. More brown smears on wall in room. The bedding looked clean enough but the mattress sheet had what looked like cigarette burn holes in and it was obvious that nobody had ever thought to vacuum along the top of the headboard or behind the bed. TV was held onto its bracket but 1 screw which seemed a bit ominous and tiles missing above bathroom door. The bed base looked like it had seen much better days too. I was relieved to be leaving after 1 night. Ultimately you get what you pay for but i think it could still be much cleaner. Pictures of smear, dust and big cobweb above bed
Amanda
Stayed 1 night in Sep 2024
