Marlborough Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for Marlborough Hotel

Double Room, Ensuite (shared toilet)
Executive Double Room, Ensuite (with bath and shower ) | Bathroom
Exterior
Interior
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

Map
21 Crosby Road South, Liverpool, England, L22 1RG
  • Crosby Beach
    15 min walk
  • Antony Gormley's Another Place
    17 min walk
  • Blundellsands Beach
    5 min drive
  • Liverpool (LPL-John Lennon)
    38 min drive

Room options

Triple Room, Ensuite (2 Adults & 2 Children)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 2 Twin Beds

Deluxe Double Room, Ensuite

  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room, Ensuite

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed OR 2 Twin Beds

Executive Double Room, Ensuite (with bath and shower )

  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Double Room, Ensuite (shared toilet)

  • Sleeps 2
  • 1 Double Bed

Single Room, Ensuite (shared toilet)

  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Marlborough Hotel

Liverpool hotel in Crosby with free parking
This smoke-free hotel features free self parking and free WiFi in public areas. Housekeeping is not available.
Marlborough Hotel offers 17 accommodations.
During your stay at Marlborough Hotel, you'll be within walking distance of Crosby Beach. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi in some public areas
  • Free self parking
  • Breakfast is offered for a fee
  • 8 minutes by car from Anfield Stadium and 9 minutes from Liverpool ONE
Public spaces have free WiFi. Self parking is free.

This 3-star Liverpool hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee

Guest services

  • No housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:30 AM
Contactless check-out available

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
This property is professionally cleaned

Property is also known as

Marlborough Hotel Liverpool
Marlborough Liverpool
Marlborough Hotel Liverpool
Marlborough Liverpool
Guesthouse Marlborough Hotel Liverpool
Liverpool Marlborough Hotel Guesthouse
Guesthouse Marlborough Hotel
Marlborough
Marlborough Hotel Hotel
Marlborough Hotel Liverpool
Marlborough Hotel Hotel Liverpool

Marlborough Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 63 reviews" "
Rating 8 - Good. 23 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
Very cold no heating had to ask then ask again They let us in to room early but it had not been cleaned so Covid is a bad risk as not been disaffected so would have rather left our stuff in the car until later
Stayed 1 night in Apr 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good place to stay. My only comment was that the room was very hot, and while I like a warm room, the heater control of the radiator was behind a cupboard and could not not be reached. I also think, as the room was rather small, that the bedside table made the room feel rather cluttered, and is probably not really needed.
Stayed 1 night in Nov 2021

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Staff
Where do I start, came here for a vacation with my 83 year old father for nine days. To put things into perspective I have travelled extensively for work and lived in hotels for years so I have seen the good and the bad. This hotel is the ugly. There is literally no staff from Sunday afternoon to Friday afternoon-none! Office is permanently closed with a note on the window to call a number if you need anything. The kitchen and full English breakfast in the morning as advertised doesn’t exist because there is no cook (told that was removed from the price of the stay-would hate to see the price with the breakfast). In the room the shower tub base was cracked with a shoddy repair job so a bath mat was installed to cover it up. The shower head was held together by duct tape, yes grey duct tape. Linens were never changed or towels and garbages were never emptied. For three days there was no heating, luckily this happened near the weekend so the guy who eventually shows up called a maintenance guy to repair it after the second day. My Dad was wearing a coat in the room. To top it off, no heat no hot water so cold showers. No remorse from the guy, no offer to compensate. The onus is on the guests to ensure the old front door closes properly for hotel security. In a word-disgrace. Stay away. Far far away…
Stayed 9 nights in Oct 2021

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decor was fabulous
Stayed 1 night in Oct 2021

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
The Marie Celeste of hotels
Not a success. I arrived at check in time, the entrance was shut, nobody answered the bell. I rang a telephone number displayed on a scrappy piece of paper, and was told that. 'she" was out, could. I come back at 4? I said I wasn't waiting, but would return around 10.00. Could I ring 10 minutes before to warn, said the voice? I duly did this. At 10.00 the door was again shut. I rang the the bell again. Five minutes later a woman wearing slippers emerged behind me, and let me in. I was handed a scrappy piece of paper to provide all my details, including passport number(!), even though I had provided all these before when pre-paying. The reception "office" had a couple of scruffy chairs, and that was it. I was at least shown upstairs to my roomy the lady in slippers. Which was to be fair clean, both towels and sheets, and the en suite even contained an up to date shower. Even though the sign outside the hotel promised Bed and. breakfast, and a full bar downstairs (all repeated in the welcoming brochure in the room, plus detailed menus for supper as well as breakfast), it was clear that none of these were on offer- not even a glass for water from my tap. In the morning I came downstairs at 8.30. There was certainly no breakfast, indeed there was no sign of life anywhere. So I left my key on the shelf outside the "office", opened the front door, and walked out into the rain. At no stage during I see or hear anybody based in the hotel- whether staff or guests.
Stayed 1 night in Oct 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good stay
Great place to stay. Far better than first look. Would go back again.
Stayed 1 night in Oct 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
This is an excellent small hotel which has a first class interior fit akin to a four star rating. The room I occupied was very small but extremely well fitted out. The owner spent a considerable amount of time looking after my needs with pride and expressed his passion for the comfort and safety of his guests. My room was on the front of the building which faces a very busy road and this was noticeably busy during the night. I am a very light sleeper unfortunately but most people would not notice the traffic. A great hotel very good value and near to ferry and city.
Stayed 1 night in Sep 2021

6/10 Okay

Derek

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2021

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, clean and well decorated. Unfortunately the bed wasnt very comfortable.
Stayed 1 night in Aug 2021

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent superb recommend
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
We were let down as soon as we arrived as check in was from 2pm and we got there at 4pm and the room wasn't ready . We were shown to the bar /dining area to wait but was not offered any refreshments while we waited . The room had not been cleaned fully following guests having their breakfast . The room was very clean and comfortable . The shower wasn't great the water pressure was slow . The bathroom was tiny bearing in mind we were in a family room .
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

George

Business traveller
Disliked: Property conditions & facilities, room comfort
So small I could touch either wall
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly service No food or drink. This is probably due to Covid
Stayed 1 night in Jul 2021

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Werkend break
Excellent, friendly service. Nothing was too much trouble. V clean, modern room. Close to beach, coastal path and restaurants.
Stayed 2 nights in Jun 2021

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel
From the outside it looked slightly rundown but when I entered I was pleasantly surprised. Great breakfast included in the price
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get too parking at rear close to restaurants. Room is large and very comfortable
Stayed 1 night in Jan 2020

6/10 Okay

Noman

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff can be polite And more accommodating
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Hotel. Newly furbished .Very friendly and helpful staff. The only thing we had problem with was WiFi. Close for Albert Docks and centre.
Stayed 4 nights in Dec 2019

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very roomy clean great breakfast
Stayed 1 night in Dec 2019

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely unexpected find. The rooms and decor were lovely and impeccably clean. Staff were really friendly and helpful. Enjoyed our breakfast. Thank you for a lovely stay highly recommend
Stayed 1 night in Nov 2019

8/10 Good

Angela

Stayed 1 night in Oct 2019

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refurbished inside with comfortable beds and good size rooms
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size clean room, fantastic breakfast. Easy for public transport into city centre
Stayed 1 night in Oct 2019